Glassdoor is your free inside look at EBSCO Publishing interview questions and advice. All 14 interview reviews posted anonymously by EBSCO Publishing employees and interview candidates.
EBSCO Publishing Interview Questions & Reviews
Getting the Interview 14 Interviews
Interview Experience 14 Ratings
Technical Support-help Desk at EBSCO Publishing
Declined Offer – Interviewed in Ipswich, MA Nov 2012 – Reviewed Dec 28, 2012
Interview Details – Had phone interview with hiring manager. then went in took a written test and computer skills test. Next had face to face with 3 managers. took 2 hours.
Interview Question – How did you bring the group together during difficult times View Answer
Reason for Declining – Pay was very low and hours weren't great 11-7pm
Helpful Interview?
Yes |
No
Problem with this interview?
Key Account Manager at EBSCO Publishing
Declined Offer – Interviewed in Ipswich, MA – Reviewed Dec 3, 2012
Interview Details – Three interviews - one screening, one introductory, and one group
Interview Question – Most of the questions were pretty straightforward. The presentation in the group meeting was the most difficult part. Knowledge of the publishing industry and digital publishing in particular is critical. Answer Question
Reason for Declining – Another offer
Helpful Interview?
Yes |
No
Problem with this interview?
Customer Satisfaction at EBSCO Publishing
Accepted Offer – Interviewed in Ipswich, MA Apr 2012 – Reviewed Jul 2, 2012
Interview Details – I was hired for a new position internally so the process was different than my initial interview. I first spoke with my previous manager who had indicated that I would be a good fit for the position. With their approval I submitted an application on-line for the position which led to an in person interview with both the hiring manager for the new department as well as the direct supervisor for the position. The interview consisted of the usual questions, ie. 'what are your career goals?' and 'how do you handle adverse situations?' but overall was fairly informal and comfortable.
Interview Question – Pretty straightforward with no really unexpected or difficult questions. Answer Question
Helpful Interview?
Yes |
No
Problem with this interview?
Bibliographic Services at EBSCO Publishing
No Offer – Interviewed in Ipswich, MA Mar 2012 – Reviewed May 20, 2012
Interview Details –
I applied online and a few days later got an email and phone call for an initial interview with human resources, over the phone. It went well with questions about why I've been out of work, if I am working
now, and whether I have all of the qualifications for the position. Interview ended with an indication that the results would be run by the hiring manager and I would be contacted if they were further interested. Job was reposted online soon after.
Interview Questions
- What have you been doing with your time while unemployed View Answer
- Do I have xslt experience View Answer
Helpful Interview?
Yes |
No
Problem with this interview?
Software Engineer at EBSCO Publishing
Accepted Offer – Interviewed in Durham, NC Dec 2010 – Reviewed May 2, 2012
Interview Details –
Talked with the manager about my general job history and why I had left each position. He also asked about general personality stuff, eg what are your strengths, your weaknesses.
Then I met with the senior engineer and went through a series of web application questions: .Net Asp.net, MVC, JavaScript, SQL, HTML, XSL, C#
Interview Question – Create a CRUD MVC web application that stores data in SQL server. Answer Question
Negotiation Details – They were firm with their offer
Helpful Interview?
Yes |
No
Problem with this interview?
Sales at EBSCO Publishing
Accepted Offer – Interviewed in Ipswich, MA Mar 2011 – Reviewed Dec 12, 2011
Interview Details – Interviewed for a coordinator position in March of 2011. First had a phone interview with HR-Fairly simple questions- walk me through your history, etc. Interview twice within the department and was offered the position two weeks later. Casual, relaxed interview environment. Questions are encouraged and appreciated.
Interview Question – Name a challenge you encountered at a previous position Answer Question
Helpful Interview?
Yes |
No
Problem with this interview?
QA Manager at EBSCO Publishing
No Offer – Interviewed in Ipswich, MA Jan 2011 – Reviewed Jun 6, 2011
Interview Details – The interview consisted of a phone interview, five 1:1 interviews and a group panel interview. The hiring manager was the most difficult to speak with of all the 1:1 interviews. The position was a management position and he had trouble articulating what the role would entail. When I asked clarifying questions, he would tilt his head and say, "No, that's not quite it." Rather than complete why it wasn't quite "it" he would just sit there. I felt like I had to manage the interview for him. Overall, I'm happy I wasn't offered the job because the other hiring managers were smart and on the ball, this one was inarticulate.
Interview Question – Tell me how you would change the department to become more efficient? Answer Question
Helpful Interview?
Yes |
No
Problem with this interview?
Abstractor at EBSCO Publishing
No Offer – Interviewed in Ipswich, MA May 2011 – Reviewed May 21, 2011
Interview Details –
The person who interviewed me was either having a bad day or that's just the way she is. I'm not sure but from the beginning I was made to feel very uncomfortable by her. As she walked me back to do the skills test she didn't say a word to me. The office was very quiet as well almost eerily quiet and gave me a bad feeling. She introduced me to someone else to give me the test and quickly walked away to her office. The test was pretty easy and straight forward. I always finished each section before time. When it was time, the lady took me back to the supervisor to be interviewed where I spent an hour and 15 minutes. The interview was done with her speaking mostly and she only asked me 10 questions which she read off a sheet. There was no leeway of conversation. Usually I can connect with people on a humor level and even though there were some moments of laughter it was very awkward and I felt as though she was trying to intimidate me the whole time. I felt as though my eyes were getting heavy during the interview because she was not allowing me to speak much. Finally it was time to go and honestly I was pretty happy to get out of there. I knew from the beginning when I walked up to her that I would not work there either if they said no or if I decided on no. Luckily I had another offer pending so I chose that one.
The benefits sounded great for this job but it just either was not a good day for both of us or just not the place for me.
Interview Question – How does your experience make you qualified for this position? Answer Question
Helpful Interview?
Yes |
No
Problem with this interview?
Abstractor at EBSCO Publishing
Accepted Offer – Interviewed in Ipswich, MA Feb 2009 – Reviewed May 3, 2011
Interview Details – Met with department manager; spoke for a while about qualifications; offer was made on the spot.
Interview Question – Explain why you quit the first time and why you wish to return. Answer Question
Helpful Interview?
Yes |
No
Problem with this interview?
Technical Writer at EBSCO Publishing
No Offer – Interviewed in Birmingham, AL Mar 2011 – Reviewed Apr 30, 2011
Interview Details –
The interview is very straight forward asking about experience, situational examples and, finally, a skills test. None of it was very difficult. The hard part is getting information and feedback. The HR rep is helpful but HR can't make the hiring manager's move. There is no feedback and no way to address any concerns.
In the mean time, I've heard from two recruiters about the same job. Weird.
Interview Question – Tell me about a situation where you had to resolve a conflict. Answer Question
Helpful Interview?
Yes |
No
Problem with this interview?
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