EMC
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www.emc.com Hopkinton, MA 5000+ Employees

EMC Customer Service Engineer Interview Questions & Reviews

Updated Apr 11, 2014
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3 candidate interviews Back to all interview questions
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Accepted Offer

Positive Experience

Average Interview

Customer Service Engineer Interview

Anonymous Employee
Eden Prairie, MN

I applied online and the process took 4+ weeks - interviewed at EMC in June 2011.

Interview Details – I had 3 interviews, 2 with the hiring manager, and an informal interview with the team I was going to be working with. Focus of the interview was on Customer service and problem solving. Remember, solving a problem does not have to be complex.

Interview Question – What would be my legacy. Some people do not even have a 5 year plan talk more of legacy. Have a 5, 10, 18, 25, retirement and legacy plan.   Answer Question

Negotiation Details – Yes but don't get stuck on the base pay because you get tuition reimbursement and mileage reimbursement.

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1 person found this helpful

Accepted Offer

Positive Experience

Easy Interview

Customer Service Engineer Interview

Anonymous Employee
Portland, OR

I applied online and the process took 3 weeks - interviewed at EMC in May 2009.

Interview Details – Did a phone interview with the recruiter, simple questions mostly about my background. Face to face interview was with hiring manager, mostly asked non-technical customer service type questions.

Interview Question – Tell me something about yourself that wouldn't show up on the resume.   Answer Question

Negotiation Details – No negotiating at all, recruiter gave a one and final offer.

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No Offer

Neutral Experience

Customer Service Engineer Interview

Anonymous Interview Candidate

I applied through a recruiter and interviewed at EMC.

Interview Details – Two phone interviews and a onsite interview with the hiring manager.

Interview Question – Very basic interview questions and some technical ones.   Answer Question

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A passion for learning, innovating and success EMC is a global leader in enabling businesses and service providers to transform their operations and deliver information technology as a service (ITaaS). Fundamental to… Full Overview

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