EarthLink

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EarthLink Interview Questions

Updated Nov 3, 2014
Updated Nov 3, 2014
37 Interview Reviews

Interview Experience

Interview Experience

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41%
8%

Getting an Interview

Getting an Interview

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24%
11%

Interview Difficulty

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Interview Difficulty

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Candidate Interview Reviews

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  1.  

    NOC Technician Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through a recruiter – interviewed at EarthLink.

    Interview Details

    Two interviews. The first was over the phone and the second was in person. Took a written test and a verbal troubleshooting test. The interview was easy. They made me feel really comfortable. I interviewed in person with three people but in a relaxed setting. Took about 3 weeks before they called with the offer and was another 4 weeks before I started.

    Interview Questions
    • Questions were voice related, SIP, SBC ACME controllers, basic networking troubleshooting question.   Answer Question
    Negotiation Details
    Negotiated. They accepted my offer. Simple.
    Accepted Offer
    Positive Experience
    Easy Interview
  2.  

    Senior Business Analyst Interview

    Anonymous Interview Candidate in Atlanta, GA
    Anonymous Interview Candidate in Atlanta, GA
    Application Details

    I applied online. The process took 3 weeksinterviewed at EarthLink.

    Interview Details

    Phone screen, face to face with hiring manager, then rotation through the company with several leaders such as the VP of strategy, VP customer support, and a few other managers. Had to take a skills test which involved doing an analysis excercise on a data set of call center numbers. Had to show that i could do graphs and provide insights on the data set.

    Interview Questions
    • Was asked if I could deliver or design a bonus structure or bonus plan for their customer support agents. what would the plan look like, the elements, and how would you implement.   View Answer
    Negotiation Details
    I counter offered twice because I had another job offer that paid more. The second counter offer was declined and the HR guy said the department didn't have budget to go more, but offered extra vacation and pointed out they had a tuition reimbursement plan. He met me halfway on my salary request and I accepted.
    Accepted Offer
    Positive Experience
    Difficult Interview
  3.  

    Business Development Representative Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    Internal posting. I was referred by the hiring manager to apply for the positon. I met with him and another manager., Based on previous work history with the company, it was not a very hard interview. They were familar with my work.

    Accepted Offer
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  5.  

    Systems Analyst Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online – interviewed at EarthLink.

    Interview Details

    I received an email from the hiring manager to schedule an in person interview. I had a short interview with the hiring manager. Then I was called back for a second interview with two upper managers. The interviews were very casual, nothing technical. There was lots of discussion about the culture of the team, trying to make sure that the new hire wouldn't be offended by the loud, boisterous office environment.

    Interview Questions
    • Will you have any problem getting to work?   View Answer
    Accepted Offer
    Positive Experience
    Average Interview
  6.  

    Senior Account Executive Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through other source. The process took 3+ monthsinterviewed at EarthLink.

    Interview Details

    1.) After applying 1 month earlier, a recruiter followed up with me and held an initial pre-screen interview.
    2.) Received follow up within 1 week where the recruiter pressed for salary requirements and other expectations...I did not give a firm salary requirement at this stage.
    3.) Within 10 days after this, the recruiter then provided me with a study assignment that included a case study for a potential prospect. Using this information, I then was scheduled to call in to a "prospect" (EarthLink Engineer) and pitch a technical solution based on products I was able to research on EarthLink's website.
    4.) Within days after this step, the recruiter referred me for in-person interview with the Branch Manager.
    5.) After the in-person interview with the BM (1 week passed), the recruiter followed up to schedule a second interview with the BM who wanted to have me meet with the Regional Director.
    6.) Within 1 week after this interview, I received a verbal offer for the position from the BM. Negotiation on salary was smooth and expected. My request was approved/met within 1 week and I was provided an offer in writing pending a background check.
    Total time from application to written offer: 12 Weeks

    Interview Questions
    • Step #3 from above...role play scenario with EarthLink Engineer.   View Answer
    Negotiation Details
    Do not let salary become a roadblock if the recruiter raises this topic in the initial screening. After the late round interview with the hiring manager and after the verbal offer conversation starts, give a realistic expectation on salary.
    Accepted Offer
    Positive Experience
    Difficult Interview
  7.  

    IT Operations Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 2 weeksinterviewed at EarthLink.

    Interview Details

    I was contacted by an HR rep for my initial interview. I was then contacted by a senior HR rep. Finally I had a face-to-face interview with my current boss. I was notified via email with an offer letter containing salary and contact info.

    Interview Questions
    • The toughest question was expected salary. I didn't want to throw out an astronomical number but also not a low ball number either. Of course this is always the case no matter the company.   Answer Question
    Accepted Offer
    Positive Experience
    Easy Interview
  8.  

    District Manager Interview

    Anonymous Interview Candidate in Rye, NY
    Anonymous Interview Candidate in Rye, NY
    Application Details

    I applied online. The process took 4+ weeksinterviewed at EarthLink in December 2013.

    Interview Details

    Several Interviews with the Regional Director and final phone interview with VP of sales

    Interview Questions
    • None really all too difficult, just asked for a go to market strategy for first 6 months at Earthlink.   View Answer
    No Offer
    Neutral Experience
    Average Interview
  9.  

    Director of Accounts Interview

    Anonymous Interview Candidate in Miami, FL
    Anonymous Interview Candidate in Miami, FL
    Application Details

    I applied through a recruiter. The process took 2+ weeksinterviewed at EarthLink.

    Interview Details

    ~ 3 phone calls, 2 in person. In the short time I interviewed with them, I could see the horrible atmosphere that their sales people get. I was waiting to get into the office and could hear how one of the Directors spoke to the HR person in the office about me. I almost felt like saying "Ummm I can hear you..." I ran for the hills after that....you do not want to work for this company, at least not under the current management

    Interview Questions
    • no difficult questions. A few technical about colo/cloud/and networks. Mainly all around how I would hit my sales quota.   View Answer
    Reasons for Declining

    Management was a joke.

    Declined Offer
    Negative Experience
    Easy Interview
  10.  

    Senior Network Engineer Interview

    Anonymous Interview Candidate in Burlington, MA
    Anonymous Interview Candidate in Burlington, MA
    Application Details

    I applied in-person. The process took a dayinterviewed at EarthLink.

    Interview Details

    Initial communication via email, telephonic interview and personal interview.

    Interview Questions
    • High level technical questions end to end data flow and overall architecture.   View Answer
    Negotiation Details
    Better know about salary range for the position and negotiate to your need and knowledge
    Accepted Offer
    Positive Experience
    Average Interview
  11.  

    Senior Sales Executive Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online – interviewed at EarthLink in March 2013.

    Interview Details

    2 phone interviews and one face to face and the offer was in my hand within a couple days. It started with their recruiter, then a face to face with the hiring manager and finally with the hiring managers boss.

    Interview Questions
    Negotiation Details
    I thought the offer was fare and accepted
    Accepted Offer
    Positive Experience
    Average Interview

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