Glassdoor is your free inside look at EarthLink interview questions and advice. All 23 interview reviews posted anonymously by EarthLink employees and interview candidates.
EarthLink Interview Questions & Reviews
Getting the Interview 23 Interviews
Interview Experience 21 Ratings
Senior Account Executive at EarthLink
Accepted Offer – Interviewed in May 2012 – Reviewed Apr 4, 2013
Interview Details – Easy process. Interviewed with branch manager after being contacted by a recruiter. Next step was talking with the Director. Offered position within a week
Interview Question – Tell me a fairy tale Answer Question
Negotiation Details – Do not accept offer if you are in sales
Helpful Interview?
Yes |
No
Problem with this interview?
Account Executive at EarthLink
No Offer – Interviewed in Miami, FL Sep 2012 – Reviewed Oct 29, 2012
Interview Details – After applying online the company recruiter contacted me for a phone interview. It was a 20 min conversation explaining about the company then she asked only why I am looking to leave my current job and why I would like to work for Earthlink. Right after that she e-mail me setting a personal interview with the sales manager. Most of the questions were kind of technical about their products and after that he was trying to scare me or maybe showing how hard is the job. Talking about this is not a 9-5 job, there is a lot of cold calling, rejection and if I don't reach my goal I would be fired in a few months.
Interview Question – What is a T1? Answer Question
Helpful Interview?
Yes |
No
Problem with this interview?
Tech Support Tier III at EarthLink
Accepted Offer – Interviewed in Pasadena, CA Jan 2008 – Reviewed Sep 28, 2012
Interview Details – they ask you questions and you answer them accordingly.
Interview Question – Why did you dress so well for this interview? You are a little over dressed. View Answer
Helpful Interview?
Yes |
No
Problem with this interview?
Systems Administrator at EarthLink
Accepted Offer – Interviewed in Raleigh, NC Sep 2008 – Reviewed Sep 26, 2012
Interview Details – Phone screen, then in-person interview with manager and two developers.
Interview Question – Nothing special, pretty generic interview process. Answer Question
Negotiation Details – No negotiation.
Helpful Interview?
Yes |
No
Problem with this interview?
Account Executive at EarthLink
Accepted Offer – Interviewed in Rochester, NY – Reviewed Sep 2, 2012
Interview Details – First I was contacted by a recruiter. That part was an easy 15 min conversation. Then I met with the hiring manager. It felt like someone was reading from a script during the interview process. Then I was hired. They also did no drug test, which seemed odd.
Interview Question – There were non really. Trying to get a job working fast food probably has more difficult questions. This within itself sent a lot of red flags. View Answer
Negotiation Details – It had taken 2-3 weeks. They dramatically tried to low ball me. But, I would recommend to anyone to stick to their guns while negotiating salary here. Management are desperate to get good talent and they have lack great negotiating skills.
Helpful Interview?
Yes |
No
Problem with this interview?
Account Executive at EarthLink
No Offer – Interviewed in Atlanta, GA Jul 2012 – Reviewed Jul 31, 2012
Interview Details – I had a decent phone screen with the Recruiter. I then made it to a F2F meeting with the Hiring Manager. Much of the time was spent with him talking and he acknowledged that. After I asked him some questions, we agreed that I would work on a 30/60/90 plan for my potential territory. I was to take a few days to work on it and he would send me a list of my potential accounts. I believe that the interview was on a Wednesday and that I would follow up with him by Monday. So...I was definitely moving forward with another conversation with him and that is how we left the interview. Surprisingly, I received an email from their Recruiting department the next day stating that they had filled the position with someone that was more qualified. I couldn't believe it. I wasn't too impressed with the opportunity and wasn't surprised that I wasn't the most qualified. I was shocked at the Hiring Manager's commitment to my moving forward in the evaluation process only to be told otherwise the next day. This was one of the least professional interviews that I've had and would not consider working for or with Earthlink again. If you are in Sales, stay away from Earthlink. I couldn't imagine having to trust them with commissions!
Interview Question – I don't recall but most questions were fairly basic and not difficult at all. Answer Question
Helpful Interview?
Yes |
No
Problem with this interview?
Account Executive at EarthLink
No Offer – Interviewed in Brentwood, TN Mar 2012 – Reviewed Apr 17, 2012
Interview Details – 3 interviews, 1 phone and 2 face to face including last with Regional VP. I was told to send my references to the Branch Manager. She never called any of them, and never contacted me with any status. Weeks of e-mails and voicemails went unreturned. I spoke to HR a month later and was informed that an offer was made to another candidate. The management was absolutely classless and no business acumen or courtesy whatsoever.
Interview Questions
- How will you be able to sustain a full pipeline of prospects over the long run? Answer Question
- What are the biggest assets you can bring to this office? Answer Question
Helpful Interview?
Yes |
No
Problem with this interview?
Sales Manager at EarthLink
Declined Offer – Interviewed in Rochester, NY Feb 2009 – Reviewed Sep 16, 2010
Interview Details – Interview process was good simple phone interview to begin with. Then a 1:1 interview with 2 upper management employees. Good questions nice atmosphere.
Interview Question – Tell us about a time when you had a disagreement with uppermanagement and how you handled it. Answer Question
Reason for Declining – Was offered another position. Also scared of the financial future of One Comm.
Helpful Interview?
Yes |
No
Problem with this interview?
Account Executive at EarthLink
No Offer – Interviewed in Appleton, WI Apr 2010 – Reviewed Aug 3, 2010
Interview Details – Phone interview with recruiter followed by a 1:1 interview with office manager, followed by phone interview with district manager
Interview Question – What are your greatest strengths? Answer Question
Helpful Interview?
Yes |
No
Problem with this interview?
Account Executive at EarthLink
Accepted Offer – Interviewed in Greenville, SC Aug 2009 – Reviewed May 4, 2010
Interview Details – several phone interviews, personality tests, in person interviews
Interview Questions
- unknown View Answer
- unknown View Answer
Negotiation Details – negotions were negligible
Helpful Interview?
Yes |
No
Problem with this interview?
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