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East West Bancorp
www.eastwestbank.com Pasadena, CA 1000 to 5000 Employees
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East West Bancorp Interview Questions & Reviews

Getting the Interview  18 Interviews

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Interview Experience  15 Ratings

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18 interview experiences
Updated Apr 17, 2013
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Financial Advisor at East West Bancorp

Declined Offer – Interviewed in Irvine, CA Apr 2013 – Reviewed Apr 17, 2013

Interview Details – placed my resume with website and about 3 days later i got a phone call from east west bank hiring recruiter. we discussed the usual questions, background/experience/ GDC over last year, why i was transitioning companies ect. The interview went really well and she let me know that there was a in-bank financial advisor in Irvine, CA she would like to recommend me for. I let her know that I would be interested in interviewing for that position.

After we concluded our call, about 5 minutes later i received a call from the some person. She let me know that she forgot to ask me something, I said sure what can I help with??...
she asked me if i was fluent in chinese, i let her know that I was not, then she said really your fluent in chinese at all. I was taken back and let her know that I did not speak any chinese at all. She then replied, Are you asian?. I was shocked to say the least by the question, i let her know that i wasn't. Her response...well we have a position open for an insurance specialist would be interested, I replied by asking her about the in-bank financial advisor role, she let me know that it had been filled....I let her know I wasn't interested in working as an insurance specialist and we ended the phone call.

my recommendation: if you want to work for this bank be asian...apparently

Interview Question – asked if i was asian   View Answer

Reason for Declining – I wasn't asian

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Assistant Branch Manager at East West Bancorp

Accepted Offer – Interviewed in Los Angeles, CA Dec 2009 – Reviewed Apr 4, 2013

Interview Details – Hired both by Regional Manager Branch Manager

Interview Question – How do you want your boss to treat you?   Answer Question

Negotiation Details – Not much can be negotiated. Salary will be in the range that company already set up.

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Professional Position at East West Bancorp

No Offer – Interviewed in Pasadena, CA – Reviewed Mar 20, 2013

Interview Details – Disappointed with the interview process. Interviewers were ill prepared. Recruiter could not provide a basic sense of the job or comp package prior to going in for the interview. Recruiter had indicated to ask for her if I arrived early, and she was nowhere to be found. In addition, she did not pass my resume on to the interviewer. This was concerning as it was not an entry level position.

Interview Question – Unexpected comment - I was told I would not be a good fit after having extensively explained my background and being sought out by the recruiter due to my background/experience. I was given one version of the job by one interviewer and another version with the next. It is difficult to say if the issue was with the recruiter or the interviewers, but I did provide feedback on this in hopes of helping them with their internal process in the future.   View Answer

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Relationship Manager at East West Bancorp

Declined Offer – Interviewed in Pasadena, CA Mar 2012 – Reviewed Jul 13, 2012

Interview Details – HR will call you after their initial behavioral campus recruitment efforts. The questions are behavioral and ask about your resume and why you would fit a Relationship Manager role.

Interview Question – Give me an example of your financial modeling experience and how that would help you deal with commercial loan clients.   Answer Question

Reason for Declining – The pay was not attractive enough.

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Internal Audit at East West Bancorp

No Offer – Interviewed in Pasadena, CA Mar 2012 – Reviewed May 22, 2012

Interview Details – I applied for the job online and was contacted by the HR Rep about a different position. It was not in my area of expertise but since she seemed like I'd be a good fit for the job, I submitted to the interview. It turned out that it was a waste of time as the hiring manager for the new position was looking for someone with a different skills set. The rest of the interview consisted of awkward small talk.

Interview Question – Very general: Can you describe your experience?   View Answer

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Relationship Manager at East West Bancorp

No Offer – Interviewed in Pasadena, CA Mar 2012 – Reviewed May 22, 2012

Interview Details – Very long process and no offer or reject letter to well inform the candidate.

Interview Question – How do you assess risk and opportunity?   Answer Question

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Branch Manager at East West Bancorp

Accepted Offer – Interviewed in Los Angeles, CA Oct 2010 – Reviewed Apr 13, 2012

Interview Details – It was my first time going to an interview speaking English, Cantonese, and Mandarin.

Interview Question – How would you expose yourself and the bank to the community?   Answer Question

Negotiation Details – Yes, I was able to negotiate with the HR Manager discussing my ideal salary for the position.

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Credit Analyst at East West Bancorp

No Offer – Interviewed in Pasadena, CA Feb 2012 – Reviewed Apr 3, 2012

Interview Details – Initially, I sent my resume to a VP that I was referred to through a friend. The VP passed my resume on to the CFO who then initiated the interview process. The HR representative assigned to me was very friendly and professional, although he/she would often forget to follow-up with me for scheduling purposes. I got the impression that HR was swamped with work.

On the day of the interviews, I fist met with the CFO. She/he was very impressive. She/he was young, sharp, and intuitive. We had a pleasant discussion about my background the why I was desiring to enter a financial career. However, I was surprised to learn that she/he does not speak any Chinese.

On my second interview, I met with another very impressive middle level manger. He/she and I had terrific rapport and he/she said that he/she would be happy to hire me, although he/she thought I might be a little bored in the position the he/she had to offer. Again, I was surprised to find out that he/she was not a fluent or literate Chinese-speaker. Also, another surprising finding: the company does not even have a corporate license for basic statistical analysis software like SAS.

On my third and final interview for the day, I met with the CFO's assistant. This person was saddled with an unlikely and inefficient trio of responsibilities: investment relations, risk management, and corporate financial statement preparation. And, she/he appeared to be making most of the risk management decisions without any strong quantitative statistical treatment. Of course, since the company had no corporate licenses for SAS, this made sense to them--I suppose. Again, she/he was a non-Chinese speaker.

For an institution that books itself with the strategic goal of being a financial "bridge from the east to the west", it was downright unbelievable to see that many of the top management were not even conversationally fluent in Chinese. This finding led me to question the firm's ability to realize it's above-mentioned headline strategic goal. Moreover, it appeared from my interviews that the current financial health of the institution had more to do with conservative business practices (and luck) than with informed quantitative data-driven investment decisions.

Interview Question – I like to teach the people who work under me, but since you are trying to leave an academic environment, it seems you wouldn't be interested in that. Right?   View Answer

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Teller at East West Bancorp

Accepted Offer – Interviewed in City of Industry, CA Jul 2009 – Reviewed Nov 18, 2011

Interview Details – First, 2 people started to interview me. One is the manager, and the another is her assistant. They asked me the regular interview questions, such as, tell me about youself. 34. tell me a time when you cannot meet a client's expectation. Can you tell me about a time when you had to deliver difficult news to your team?

Interview Questions

  • tell me a time when you cannot meet a client's expectation.   Answer Question
  • In what way would your work experience help you in doing a good job in this position?   Answer Question

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IT Summer Interns at East West Bancorp

Accepted Offer – Interviewed in El Monte, CA Jun 2011 – Reviewed Oct 31, 2011

Interview Details – Got email from HR, then I was called for on-site interview. The interview was of 30 minutes. I got a call from HR about my selection after 2 weeks

Interview Question – One thing that you don't like about working in IT   Answer Question

Negotiation Details – Didn't get a chance to negotiate

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