Echo Interview Questions & Reviews
Getting an Interview
Customer Service Manager Interview (Neutral Experience; Average Interview)
I applied online and the process took 5 days - interviewed at Echo in July 2008.
Interview Details – Applied online, 2 days later received a phone call to set up interview. Went to a 1 on 1, 2 days later received offer.
- How did you handle something unexpected. Answer Question
- What is your greatest challenge in the workplace. Answer Question
Reason for Declining – Didn't feel I was a good fit.
Sales Interview (Neutral Experience; Average Interview)
The process took 2 days - interviewed at Echo in March 2011.
Interview Details – They reviewed my resume and asked me about my work experience. Gave me a few scenarios of how I would handle different scenarios when dealing with a customer.
Interview Question – If a customer seems reluctant but interested what would be your strategy to convince the potential client to use a service or product? Answer Question