Edward Jones Helpdesk Interview Questions

2 Interview Reviews

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Helpdesk Interview

Anonymous Interview Candidate in Saint Louis, MO
Accepted Offer
Positive Experience
Easy Interview

Application

I applied through an employee referral. The process took 2 weeksinterviewed at Edward Jones (Saint Louis, MO).

Interview

The interview process is different for everybody. I had a phone interview with HR followed by an in person interview with the TL and DL of the team I would be working for. It took less than two weeks to get hired.

Negotiation

Edward Jones makes an offer and it's take it or leave it. They do not negotiate on salary or benefits.

Other Interview Reviews for Edward Jones

  1.  

    Helpdesk Interview

    Anonymous Interview Candidate in Saint Louis, MO
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through an employee referral. The process took 2 weeksinterviewed at Edward Jones (Saint Louis, MO) in April 2011.

    Interview

    Why do you want part time? Do you want to stay with part time. Why do you want to work from home? What software, hardware and systems have you worked with? Are you able to create a home work environment free of outside noise and distraction? There can be no child care or pet or other outside noises/distractions.

    Interview Questions

    • What have you done trouble-shooting wise for hardware and software issues with computers and peripherals? (Don't be afraid of this question....it's mostly a test for personality, adaptability, willingness to learn and enjoy helping others).   1 Answer

    Negotiation

    Non-negotiable for this position due to training. Hourly wage goes up after training.

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