Edward Jones
3.4 of 5 789 reviews
www.edwardjones.com Saint Louis, MO 5000+ Employees

Edward Jones Helpdesk Interview Questions & Reviews

Updated Dec 27, 2013
All Interviews Received Offers

Getting the Interview 

100%

Interview Experience 

100%
0%
0%

Interview Difficulty 

2 candidate interviews Back to all interview questions
Relevance Date Difficulty
in

Accepted Offer

Positive Experience

Average Interview

Helpdesk Interview

Anonymous Employee
Saint Louis, MO

I applied through an employee referral and the process took 2 weeks - interviewed at Edward Jones in April 2011.

Interview Details – Why do you want part time?
Do you want to stay with part time.
Why do you want to work from home?
What software, hardware and systems have you worked with?
Are you able to create a home work environment free of outside noise and distraction?
There can be no child care or pet or other outside noises/distractions.

Interview Question – What have you done trouble-shooting wise for hardware and software issues with computers and peripherals? (Don't be afraid of this question....it's mostly a test for personality, adaptability, willingness to learn and enjoy helping others).   View Answer

Negotiation Details – Non-negotiable for this position due to training. Hourly wage goes up after training.

Was this interview helpful?  
Yes | No
Flag Interview  |  Add Employer Response

Accepted Offer

Positive Experience

Easy Interview

Helpdesk Interview

Anonymous Employee
Saint Louis, MO

I applied through an employee referral and the process took 2 weeks - interviewed at Edward Jones.

Interview Details – The interview process is different for everybody. I had a phone interview with HR followed by an in person interview with the TL and DL of the team I would be working for. It took less than two weeks to get hired.

Negotiation Details – Edward Jones makes an offer and it's take it or leave it. They do not negotiate on salary or benefits.

Was this interview helpful?  
Yes | No
Flag Interview  |  Add Employer Response
RSS Feed Embed
Interviews for Top Jobs at Edward Jones

Worked for Edward Jones? Contribute to the Community!

Edward Jones Videos

Loading...

Edward Jones – Why Work for Us?

A More Personal Approach to Success You know the financial services industry, but you may not know Edward Jones. We are a unique industry leader known for our more personal approach to business. From locating… Full Overview

Provided by employer [?]

The difficulty rating is the average interview difficulty rating across all interview candidates.

The interview experience is the percentage of all interview candidates that said their interview experience was positive, neutral, or negative.

Your response will be removed from the review – this cannot be undone.

Glassdoor is your free inside look at Edward Jones Helpdesk interview questions and advice. All interview reviews posted anonymously by Edward Jones employees and interview candidates.