EnglishTown Interview Questions

Updated Mar 6, 2015
Updated Mar 6, 2015
7 Interview Reviews

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Candidate Interview Reviews

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  1.  

    Online English Teacher Interview

    Anonymous Employee in Los Angeles, CA
    Anonymous Employee in Los Angeles, CA
    Application Details

    I applied online. The process took 2 weeksinterviewed at EnglishTown.

    Interview Details

    I was very interested in this position. I felt like it would complement a substitute teaching position that I have.

    The interview was a Skype phone call (not a video call). The interviewer reviewed the information that he gave before the interview. I told him that I did read it. He kept going on about the information assuming that a review was needed. He asked basic questions every interview goes through (background).

    He then wanted me to preview the online platform. I was not ready for this. I had asked whether the Skype interview was going to be a video call or a phone call. He did not answer, so to be safe I prepared for a video call. I use my smartphone for this because it has a better camera. Otherwise, I would have used my laptop. When he asked for the preview of the platform I had a hard time navigating the link he sent. I managed to pull the app for in my smartphone. I could not use my laptop as I did not have Skype on it. Then he realized that I was using a mobile device. But, it really did not matter as my smartphone allowed me to successfully preview the platform. I answered him honestly and told of why I used my smartphone. He was unimpressed. I think that's when he passed judgement on me.

    Here is my response to the interviewer... People use their smartphone as their home and professional camera. They use it because they know it takes good pictures. No one thinks to say we should not use the camera because we should always use a traditional camera. This would be empty formalism. Now, what was difference was there between me using my smartphone and my laptop (if you had responded to my question....)? I needed my phone for the video call and I was able to preview the platform identically to how it would have been on my laptop (the preview went perfectly until your "Are you using your iPad?!?!). I even told you I was not going to use my phone on the job as I would need a keyboard. Overall, such empty formalism does not belong in modern day America. Such empty formalism belongs in the Victorian Era England. This is all very unfortunate. I was super excited about this position. I had wished for better judgement. You let me down.

    Interview Questions
    • Are you flexible? (Something the interviewer emphasized a lot)   View Answer
    No Offer
    Negative Experience
    Average Interview
  2.  

    Online Teacher Interview

    Anonymous Employee
    Anonymous Employee
    Application Details

    I applied online. The process took a weekinterviewed at EnglishTown.

    Interview Details

    Interview process was done via Skype, but voice only - no video. The Interviewer (Nathan Casey) was very gracious in rescheduling my interview when I accidentally mixed up the time zone difference and missed the first appointment. I was impressed with the quality of questions that were asked - they reflected best practices in TESOL communicative language teaching - error correction, etc. He basically walked me through the online classroom and asked me to respond to several different kinds of situations or lesson points from my perspective as a teacher, focusing on the differences between traditional classroom setting and an online class where you have no face-to-face interaction.

    Interview Questions
    • How would you engage students when you have only voice - no face-to-face contact?   View Answer
    Reasons for Declining

    The interview was very positive, but I decided not to take the job due to a very restrictive employment contract that seemed to infringe on my intellectual property rights. They also have a strict payment policy in which you can be not paid AND have to pay THEM a fine if you are ever late to a class (even by 1 minute) or late in submitting student documents, (one online reviewer also said they were docked if their students ever rated them below 4 out of 5 stars rating), etc. I understand the need for professionalism, but I'd prefer a limited number of warnings and then being fired rather then refusing to pay me after I've already done the work. Being fined in addition to withholding pay seems a little over the top.

    Declined Offer
    Neutral Experience
    Average Interview
  3.  

    Online English Teacher Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took a weekinterviewed at EnglishTown in February 2015.

    Interview Details

    I applied online through their website and was contacted 2 days later and arranged for an interview a few days after that, so in all it took around a week.

    The interview was done through a Skype voice call not video and the interviewer was based in China as that is where the online teaching head office is based. It was very relaxed, the questions were mainly about my background and situational experiences based questions. There was a quick fire round where you had to give one word answers off the top of your head basically to see how you would cope. I was then shown around the online classroom platform and asked to show how I would teach 3 of the slides, which I was surprised by. I was given around 5 minutes to prepare something and then talk it through. Given that I had only seen it then and there and wasn't familiar with the platform I still managed to garble through even though not to the standard had I been able to prepare beforehand and know what I was going to be teaching on the slides.

    I received an offer 2 days later.

    Interview Questions
    • How would I engage students teaching on an online platform?
      How long do I see myself teaching with them?
       
      Answer Question
    Accepted Offer
    Positive Experience
    Average Interview
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  5.  

    Sales Executive Interview

    Anonymous Employee in London, England (UK)
    Anonymous Employee in London, England (UK)
    Application Details

    I applied through a staffing agency. The process took 2 weeksinterviewed at EnglishTown.

    Interview Details

    First interview is face to face. after you have a play role on the phone, will be your typical day at work. last step is a group interview.

    Interview Questions
    No Offer
  6. 3 people found this helpful  

    English Teacher Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 4+ weeksinterviewed at EnglishTown in September 2011.

    Interview Details

    To get a position you have to send a cover letter and wait for a response, which seems mostly a formality as Englishtown appears to hire anyone. Then one of the admin groups, I think it was "Academic Services Operations Team" (ASOT) as I believe it's called, contacts you for a Skype interview, the emailed instructions were clear and the interview took place on time (note: there's also the Contract Teachers' Support Team (CTST) but it is hard to distinguish between the two as their jobs appear to overlap, so I do not recall which did the interviewing). In any case, when I was interviewed, the one who spoke to me was friend, supportive and positive about the company and also about my potential as a perspective teacher.

    The questions were general teaching aptitude-type questions, such as how would you handle a situation where a student doesn't speak in the class, how would you go about teaching a grammar point, what would you do if one student dominated the talking time etc etc.

    Rather than give textbook answers, I talked about my experience specifically and gave as many real-life examples as I could. She was satisfied and hired me on the spot (which means going through a 5-10 day slide presentation orientation, done online, and a follow-up interview where you're given access to the online classroom).

    Based on the interview, I would have been very excited about being part of the ET team. However, almost immediately the problems began to arise. I was never told to use ET's corporate email account, so I did not get my emails with the various passwords needed to log in to the training site. My 'mentor' said nothing to me the entire time. One important note here is that you have to observe 5 lessons and submit detailed observations. I was surprised that no one commented on (nor it seems read) what I wrote. Finally, my mentor, during the exit interview, actually told me - in direct contradiction to what was said in the interview - that there is no chance of earning more, moving up or bettering your career within the ET system. Online teachers will be treated the same as external applicants when applying for better paid positions within ET. Basically, I was told that teachers are not treated with respect, but on the other hand the criteria for hiring them is low at best.

    There is much potential for ET as a company, but under current management, it is less than ideal. Getting hired there is a matter of putting up with the long and impersonal orientation, and focusing all your energy on the initial interview. Practicing your answers to normal 'how to handle' various teaching situations, should be more then enough to land the job.

    Interview Questions
    • How would you go about teaching a new grammar point?   View Answer
    • How would you handle a student who does not speak during the class / who speaks too much?   View Answer
    Negotiation Details
    There are no opportunities to negotiate and the terms of hire are less than desirable. For instance, you must sign a non-competition clause stating that you will not work elsewhere while employed by ET. Since the hourly rate is substandard, the company cannot be serious about this. 10 USD an hour is not a living wage. Furthermore, you are an independent contractor, not working for ET directly. It is made very clear that as a teacher you expendable and not treated as an individual or, for that matter, as a human being. If you want to work from home and be a number, then this is a good solution for you.
    Accepted Offer
    Neutral Experience
    Average Interview
  7.  

    English Teacher Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 2 weeksinterviewed at EnglishTown in May 2011.

    Interview Details

    C.V and application was sent via their website. An interview was organized for Skype 2 weeks later. The interview lasted about 40 minutes and we spoke about my previous experience, how I would deal with particular student problem and how the classes work in general. The interview was fairly relaxed.

    Interview Questions
    • There weren't any particularly difficult questions. Most were based around dealing with student problems and how to elicit question via the online platform.   Answer Question
    Negotiation Details
    There was no negotiation as the salary is fixed
    Accepted Offer
    Positive Experience
    Average Interview
  8.  

    English Teacher Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through an employee referral. The process took 2 daysinterviewed at EnglishTown in October 2010.

    Interview Details

    There were two interviews.
    First with my immediate boss and then another interview with another 'boss' based in China.

    It's a teaching job so I emphasised how I enjoy teaching and the self satisfaction of helping other people.
    Can't remember the questions really..... sorry.

    The most important thing turned out to be the first interview with my immediate coordinator/boss. She basically said, the next interview is just a formality - "I make the real decision if I want you to work with us". So it is important to impress your immediate coordinator and just go through the motions with the next interviewer in China.

    I have previous real teaching experience and just self reflecting on that during the interview helped me get through.

    Interview Questions
    Accepted Offer
    Positive Experience
    Average Interview

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