Enterprise Rent-A-Car Interview Questions & Reviews

Interview Details – 4 Step Process. Application, phone interview, first in person interview, second in person interview.

Must have a Bachelor's degree in either a business related field, or a Bachelor of Arts. Must have a good driving record. Sales or customer service experience is helpful.

Once application is submitted, you may receive a call to set up a phone interview. Have stories prepared from past experiences. Stories about sales success, customer service challenges and success, leadership challenges and success, etc. The bottom line is that they are looking for people who are outgoing, competitive, goal oriented, decision makers, with a skill at persuade others.

If they ask you to sit down for an in person interview, you will be asked a lot of the same questions, but this is your opportunity to have fine tuned the answers. You have the opportunity to present yourself as a professional with eye contact, great posture, professionally groomed and with professional attire.

The third and typically final interview is similar to the previous interview, but this is with an area manager. This is typically going to be your bosses boss. Again, similar line of questions but it is the way that you present yourself that if being observed.

Expect to have a couple of days in between interviews. Expect a couple of days after the third interview and before the offer. If they do not like you, they will not ask for more interviews!

Overall advice

- Write down stories of specific times when you dealt with a difficult customer, or an irate customer. Stories about difficult leadership circumstances. Specific sales stories where you succeeded and where you didn't make the sale. If you don't have sales experience, you can talk about what makes you confident that you have a persuasive personality. Maybe you are always trying to convince your friends about things.

- The interviewer is looking for specifics.

*DON'T SAY, "One time I tried to get someone to buy a box of crayons, and they were not sure at first, but then they did."

**DO SAY, "One time, I was working at Amazing Crayon Sales Inc, and a customer walked in who seemed lost. I approached them and asked if I could help them. At first they seemed like they did not want help, but because I was so friendly, they asked if I knew anything about which type or crayon is the best. I wanted to sell them our best line of crayons, which also happens to be our most expensive. So I walked them over to that Aisle. While we walked, I asked them a few questions about what they might need the crayons for. When we got to the aisle I showed them the best crayons and used the things they had told me to explain to them why these crayons would be perfect for their project. They were a little put off by the high price, but I explained why for their particular project, these crayons are really the only way to go. Still they were concerned that the next cheaper type of crayons, might be fine, but I used my knowledge of both types to explain the difference in quality. They agreed and purchased the crayons."

- Have questions prepared. Remember, you are not the only one being interviewed here. They need to sell you the position as well. But keep these questions until closer to the end.

- Shave, iron clothes/dry clean, hair cut, shiny shoes, etc

- Be humorous, outgoing, smiling, etc.

- The best way for the interviewer to become confident in your sales ability is if you sell yourself!!! You are the expert on yourself as a worker. If you can't sell yourself to them, they know you cannot sell something else.

Negotiation Details – There is no negotiation. They offered the salary that is set for this position for the location that I was being hired for. In some instances, you may be offered a deal for purchasing business attire.

Interview Details – Phone interview, 1-on-1 with area manager (branch manager sat in also), third interview with group rental manager. Not difficult, but had to drive an hour+ to each interview.

Negotiation Details – No negotiation. flat rate of 31,000 yearly.

Interview Details – Submitted an online application through the website and got a call back only a day later to set up a formal phone interview. Got a call from the friendly interviewer who asked questions about my resume and application.

Spent around 20-30 minutes on the call answering typical customer service interview questions and explaining my former job duties in relation to the one I had applied for. Interviewer was very polite and allowed me to ask questions at the end.

Afterwards, I was sent a background check (no fee required) in an email.

A few days later, I was called saying that my background check had cleared by a very polite HR representative and was offered employment for the summer. She allowed me to pick my shift from the different set of options I was given for shift times and days off, however the two week training was at a set time that could not be changed.

She then emailed me with different forms and information of paperwork to send back and/or bring in when I start training.

Negotiation Details – Able to pick from a list of shift times/days off after training ended. Various times were listed and I picked one.

Interview Details – One phone interview, two face-to-face interviews, with the first being 30 min. and the second being an hour and a half. First one was pretty straight forward but the second interview was much more in depth and high-pressure. IF you read the mission statement and research the site a bit it shouldn't be too difficult. Be confident and relax. Smile and be yourself.

Interview Details – 1. Applied online after talking with them at career fair. Emailed next day to set up phone interview.
2. Phone interview was about 10 mins longs basic questions about resume and myself.
3. Second interview was face to face with recruiter. Really same questions as phone interview just more detailed.
4. Interview with branch manager n regional manager. Asked questions about resume, sales experience. Told I was going to get a call if I moved to next round or not. Never received call.

Interview Details – The interview process was pretty cool I had outside help from a staffing agency that basically told me what to prepare for in each interview phase but I really think it was based on the look of the individual and what they needed for that time

Negotiation Details – there was no negotiation just a proposal.

Interview Details – They first called me and gave me some details about the position and asked me why I had left my previous job. Then they asked to me to come to their corporate office for an interview. After the interview they said they would contact me in a week to possibly set up two more interviews with local managers. During the interview they asked about the following: a time I was in a leadership role, a time I sold something to someone that wasn't interested and what objections did I overcome, and what methods do I use to measure my performance?

Reason for Declining – have a feeling its not that great of a position

Interview Details – phone interview first which they ask a few questions about yourself and the company, but if you do your research they will most likely set up a interview with a manager in one of their branches. The interview was pretty straight forward, they asked about your strengths and weaknesses and make you give a few examples.

Interview Details – gave me a lot of hope and dragged on the entire application process. Came really close only to be dropped. good experience though