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Enterprise Rent-A-Car Interview Questions & Reviews

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Difficulty Rating [?]   Based on 63 ratings

“Average”
2.7

Interview Experience [?]   Based on 63 ratings

Positive 51%
Neutral 33%
Negative 16%

Interview questions and reviews posted anonymously by interview candidates (updated Feb 3, 2010).

Interviews for Top Jobs at Enterprise Rent-A-Car
1 - 10 of 63 Enterprise Rent-A-Car Interviews Sort by  

Management Trainee at Enterprise Rent-A-Car

Posted Feb 3, 2010

3.0
Average Interview
Overall Negative Experience Received and Declined Offer

Interviewed Nov 2009 (took a day)

The interview was very generic - stock questions that deserved stock answers. The recruiter didn't seem to care much, which was reflected in the speed with which she worked her way through the interview. The impression I got was that the phone interview didn't matter much as long as you came off as a normal person.

Interview Questions

Name a time in which you've experienced a hard sell

Reason for Declining

The interviewer could barely answer my questions as to the specifics of the job - daily responsibilities, opportunities for advancement, etc.

Other Details

I Applied Online and the interview consisted of a Phone Interview.

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Management Trainee at Enterprise Rent-A-Car

Posted Feb 1, 2010

3.0
Average Interview
Overall Neutral Experience Received and Accepted Offer

Interviewed Feb 2009 in Oakland, CA (took a day)

1. Phone Screen
2. In person with regional recruiter - behavorial/situation questions
3. Area Manager - he or she will be more sales specific aspect of the job, and try to scare you out of working 55 hours plus a week and tell you that you can make a little more at a different company
4. Regional manager or RVP

Interview Questions

tell me about a time when you went above and beyond to provide exceptional cusotmer service? what was teh outcome or result

Other Details

I Applied Online and the interview consisted of a Phone Interview, a 1:1 Interview and a Background Check.

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Management Trainee at Enterprise Rent-A-Car

Posted Jan 28, 2010

2.0
Easy Interview
Overall Positive Experience Received and Accepted Offer

Interviewed May 2009 in Los Angeles, CA (took 1 week)

The recruiter will call you and make sure you understand what the program is you are applying for. They are very nice. Then they set up interview number one with you. There are three total interviews. If you can make it past the first one, you are hired. They want to know that you plan on growing with the company, are competitive, have great customer service, and an easy to get along with personality, due to the fact you'll spend 50hrs/week with your coworkers.

Interview Questions

Tell me about a difficult situation in your life and how you dealt with it.

Negotiation Details

There is no negotiating. Everyone starts with the same pay.

Other Details

I got the interview through an Employee Referral and the interview consisted of a 1:1 Interview.

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Part-time Porter at Enterprise Rent-A-Car

Posted Jan 27, 2010

2.0
Easy Interview
Overall Neutral Experience Received and Accepted Offer

Interviewed Dec 2009 (took a day)

They are simply trying to fill gopher positions. There is flexibility in the scheduling but for a minimum wage position there had better be. All management I was exposed to were very young,ambitious and completely devoted to long workweeks( 60+ hours). There seemed to be an expectancy of the same devotion even at poverty level wages.

Interview Questions

No real pressing questions.

Negotiation Details

Management positions enter at a salary that averages$10 hour. It seems that managers get bounced around to different offices frequently.

Other Details

I Applied Online and the interview consisted of a 1:1 Interview and a Background Check.

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Management Trainee at Enterprise Rent-A-Car

Posted Jan 26, 2010

1.0
Very Easy Interview
Overall Positive Experience Received and Accepted Offer

Interviewed Jan 2010 in Washington, DC (took 2 weeks)

The position appears to be ideal in that you learn the business aspects of running a company. However, the places you would work are small dirty branches that require long hours and a lot of sacrifice for little gain. With a starting salary of $35,000 it would be hard to pay off student loans and have a comfortable life.

Interview Questions

Where do you see yourself in five years?

Other Details

I Applied Online and the interview consisted of a Phone Interview, a 1:1 Interview and a Group/Panel Interview.

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Management Trainee at Enterprise Rent-A-Car

Posted Jan 22, 2010

3.0
Average Interview
Overall Positive Experience Interviewed and No Offer

Interviewed Dec 2009 (took a day)

I first filled out an application on the company website. I was contacted for a 1:1 interview. The interview consisted of first going over my resume. We spoke about my employment history, first talking about my experiences at the job, than the reason for my departure. After this part was completed I was asked situation based behavior questions. Tell me a time where you were faced with a challenge. What decision did you take and what was the outcome. A lot of time was spent discussing my sales background.

Interview Questions

Describe to me a time when you faced a difficult challenge in the workplace.
Describe to me a time when you had to sell something to a client.

Other Details

I got the interview through an Employee Referral and the interview consisted of a 1:1 Interview.

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Management Trainee at Enterprise Rent-A-Car

Posted Jan 20, 2010

1.0
Very Easy Interview
Overall Negative Experience Interviewed and No Offer

Interviewed Dec 2009 (took 3 weeks)

It begins with a brief phone interview, followed by a face to face meeting with a recruiter. After that you meet with a branch manager and an area manager. The final interview is with the regional VP. Long story short is this company is a joke. I made it to the second interview with ease but upon hearing the salary, which breaks down to pretty much minimum wage when you take into account the ridiculous hours (55+), i decided to make sure I didn't waste my time with the third step.

Interview Questions

How have you handled a difficult customer?
Describe how your former employer would describe you in three words?

Other Details

I Applied Online and the interview consisted of a Phone Interview, a 1:1 Interview and a Background Check.

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Fleet Sales Manager at Enterprise Rent-A-Car

Posted Jan 20, 2010

2.0
Easy Interview
Overall Neutral Experience Interviewed and No Offer

Interviewed Jan 2010 in Houston, TX (took 3 weeks)

They first contacted me and set up a one on one interview. the interview was scheduled for three days later. The interview was not as it was thought to be initially. They did not include much opportunity for question and answer. I felt like they had already found someone before they even interivewed me.

Interview Questions

Sell me this pen.

Other Details

I Applied Online and the interview consisted of a Phone Interview.

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Management Trainee at Enterprise Rent-A-Car

Posted Jan 16, 2010

3.0
Average Interview
Overall Positive Experience Interviewed and No Offer

Interviewed Dec 2009 in Clovis, CA (took 2 weeks)

I received a call from the recruiter who gave me the time and date for the group interview. There were about 15 candidates, two managers and the recruiter around the table during the interview. After the initial explanation of the available position, we all took turns going around the table and answering different questions on our past situational job experiences, knowledge of the company and "what would you do if ....." type questions. Than were offered time to ask questions of our own and were dismissed to wait for a call about another interview or not. I received a call about 1 hour later and scheduled a 1:1 interview for the following week. That interview was more like a conversation about how I respond to different customer situations in my current job, took about 40 min.

Interview Questions

What is some background information on the company?
Explain a situation where you had an irate customer and how you solved the problem.

Other Details

I Applied Online and the interview consisted of a 1:1 Interview and a Group/Panel Interview.

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Management Trainee at Enterprise Rent-A-Car

Posted Jan 15, 2010

3.0
Average Interview
Overall Positive Experience Received and Accepted Offer

Interviewed Aug 2008 in New Orleans, LA (took 3 weeks)

The first interview is with HR/ recruiter, and is basically a behavioral interview consisting of "tell me a time when you...." questions. In my experience, she told me right away that I would move on to the next round. The next week, I was sent to observe at a branch (*the one I ended up working at) and then interviewed there with the branch manager and area manager. They asked me the exact same questions as the first interview, plus or minus a few. They called me the next day to set up the third interview, which was with a Group Rental Manager at the administrative headquarters. I was asked the same basic questions again, and he offered me the job right away.

Interview Questions

None of the questions were unexpected. Typical behavioral interview. Ex: Name a time when you were a leader, tell me about a time when you dealt with a difficult customer, what motivates you, etc.

Negotiation Details

There was no negotiation- the "salary" is fixed.

Other Details

I Applied Online and the interview consisted of a 1:1 Interview and a Group/Panel Interview.

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1-10 of 63 Interviews
Enterprise Rent-A-Car Overview
Web
www.enterprise.com
Industries
Size
5000+ Employees, $9B+ Revenue
HQ
Saint Louis, MO
Competitors

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The difficulty rating is the average interview difficulty rating across all interview candidates.

The interview experience is the percentage of all interview candidates that said their interview experience was positive, neutral, or negative.

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