I applied online and the process took 3 weeks - interviewed at Enterprise Rent-A-Car in November 2013.
Interview Details – Applied online, contacted via e-mail, set-up interview one week later, was informed two weeks later that I didn't get the job via e-mail. The interviewing manager was late to the interview, seemed a bit distracted, and perhaps nervous. She asked me several questions, but no follow up questions and seemed to not like or dislike any of my answers until the very last question.
Interview Question – What other jobs are you applying to? View Answer
I applied through college or university and the process took 3 months - interviewed at Enterprise Rent-A-Car.
Interview Details – I had my first interview with them this October 2013 and it was a lot about leadership and customer service. They also asked a lot about myself with strengths and weaknesses. Afterwards she gave me a ton of information about the job and company and then invited me for my second in person interview at my choice of enterprise locations.
Interview Question – What is your strongest weakness Answer Question
I applied through a recruiter and the process took 4 weeks - interviewed at Enterprise Rent-A-Car in November 2013.
Interview Details – Phone interview followed by In-House interview. Usually takes about 2-3 weeks. Phone interview is mostly questions about availability, how you found out about Enterprise, why you want to work there. In-House interview takes about 30 minutes. Be prepared to have real life stories, they make your answers more memorable than simply stating answers.
Interview Question – Very standard interview. Be prepared to answer a lot of questions about customer service and sales. How do you deal with a difficult customer? Answer Question
Very Easy Interview
I applied online and the process took 2 weeks - interviewed at Enterprise Rent-A-Car in November 2013.
Interview Details – Very simple and straight forward process... an Enterprise recruiter came to my college and set up interviews with multiple students. They asked mainly about sales experience, and if you thought of yourself as a competitive and tough minded person.
Interview Question – All questions very straight forward. Answer Question
Negotiation Details – With interns they submit an offer, take it or leave it. No room to change.
I applied through a recruiter and the process took 3 days - interviewed at Enterprise Rent-A-Car.
Interview Details – Phone, in person, Branch visit, Area Manager, Group rental Manager, I completed all of this in three days.
Interview Question – Pretty Standard. They are looking for people and need people so bad that they will not turn you away! Answer Question
Negotiation Details – There is no Negotiation..
I applied online and the process took 1+ week - interviewed at Enterprise Rent-A-Car.
Interview Details –
4 Step Process. Application, phone interview, first in person interview, second in person interview.
Must have a Bachelor's degree in either a business related field, or a Bachelor of Arts. Must have a good driving record. Sales or customer service experience is helpful.
Once application is submitted, you may receive a call to set up a phone interview. Have stories prepared from past experiences. Stories about sales success, customer service challenges and success, leadership challenges and success, etc. The bottom line is that they are looking for people who are outgoing, competitive, goal oriented, decision makers, with a skill at persuade others.
If they ask you to sit down for an in person interview, you will be asked a lot of the same questions, but this is your opportunity to have fine tuned the answers. You have the opportunity to present yourself as a professional with eye contact, great posture, professionally groomed and with professional attire.
The third and typically final interview is similar to the previous interview, but this is with an area manager. This is typically going to be your bosses boss. Again, similar line of questions but it is the way that you present yourself that if being observed.
Expect to have a couple of days in between interviews. Expect a couple of days after the third interview and before the offer. If they do not like you, they will not ask for more interviews!
- Write down stories of specific times when you dealt with a difficult customer, or an irate customer. Stories about difficult leadership circumstances. Specific sales stories where you succeeded and where you didn't make the sale. If you don't have sales experience, you can talk about what makes you confident that you have a persuasive personality. Maybe you are always trying to convince your friends about things.
- The interviewer is looking for specifics.
*DON'T SAY, "One time I tried to get someone to buy a box of crayons, and they were not sure at first, but then they did."
**DO SAY, "One time, I was working at Amazing Crayon Sales Inc, and a customer walked in who seemed lost. I approached them and asked if I could help them. At first they seemed like they did not want help, but because I was so friendly, they asked if I knew anything about which type or crayon is the best. I wanted to sell them our best line of crayons, which also happens to be our most expensive. So I walked them over to that Aisle. While we walked, I asked them a few questions about what they might need the crayons for. When we got to the aisle I showed them the best crayons and used the things they had told me to explain to them why these crayons would be perfect for their project. They were a little put off by the high price, but I explained why for their particular project, these crayons are really the only way to go. Still they were concerned that the next cheaper type of crayons, might be fine, but I used my knowledge of both types to explain the difference in quality. They agreed and purchased the crayons."
- Have questions prepared. Remember, you are not the only one being interviewed here. They need to sell you the position as well. But keep these questions until closer to the end.
- Shave, iron clothes/dry clean, hair cut, shiny shoes, etc
- Be humorous, outgoing, smiling, etc.
- The best way for the interviewer to become confident in your sales ability is if you sell yourself!!! You are the expert on yourself as a worker. If you can't sell yourself to them, they know you cannot sell something else.
Interview Question –
"Tell me about a time when you attempted to sell something to someone, but you were not successful."
Be honest, but make the focus about your great efforts. Spend as little time as possible talking about what you did wrong. The best story will be the example where you did everything right, but the person just would not buy it.
If you never sold before, you should find an example where you tried to get a friend or relative to do something. Some examples:
- You want your friend to move out of their current apartment and split rent with you.
- You tried to convince your friend to join the basketball team.
- You tried to convince your friend that she should start going to church again
- You tried to convince your neighbor that cutting the hedges between your houses would enhance his property more than yours so he should be the one to do it. Answer Question
Negotiation Details – There is no negotiation. They offered the salary that is set for this position for the location that I was being hired for. In some instances, you may be offered a deal for purchasing business attire.
I applied online and the process took 3 weeks - interviewed at Enterprise Rent-A-Car in November 2013.
Interview Details – I applied online and received a phone interview within a few days. The phone interview was very basic and at the end she scheduled me for a branch interview. The branch I went to didn't seem like they were expecting me. I sat for about 45 mins awaiting my interview observing. My interview consisted of the branch manager and another manager asking questions about my résumé and my sales experience. It was very easy and laid back. They asked basic questions like, "what's your greatest strength/weakness, describe a time when you dealt with an unhappy customer, would you wash a car in a suit". I was very surprised when I was not offered the position because the interview seemed to go really well. I did not like the fact that if I had a question there was no one to contact. Or at least the person you were supposed to contact did not respond to emails or phone calls. Overall, my experience wasn't bad but it wasn't good either.
Interview Question – Other than renting cars, what else do you think we sell? View Answer
I applied online and the process took 1 week - interviewed at Enterprise Rent-A-Car in November 2013.
Interview Details – You start with a phone call then they ask you to come in and speak to a Area Manager. If you do well, they move you on to the Regional Manager and you get an offer by the end of the day.
Interview Question – Tell me about a time you had trouble selling to a customer and how did you overcome it? Answer Question
Negotiation Details – No negotiation
I applied online and the process took 2 weeks - interviewed at Enterprise Rent-A-Car in October 2013.
Interview Details – Quick one on one phone interview, then a 1:1 interview where they ask basic sales type questions, just be confident and sound extremely interested in the job. Next is the branch observation and second interview, which again is pretty easy just interact with the staff and ask questions. Make small talk. Lastly is the interview with the area manager where he asks the same questions as the previous interviews. I was offered the position, unsure if I am taking it yet or not. It a lot of hours for minimal pay.
Interview Question – All easy question wouldn't say any are difficult Answer Question
Reason for Declining – I have not decided whether I am excepting or declining
I applied online and the process took 2 months - interviewed at Enterprise Rent-A-Car in October 2013.
Interview Details – After the 3 interview process, I was offered a position, but did not accept.
Interview Question – Where do you see yourself in 5 years? Answer Question
Reason for Declining – I had other opportunities that I thought would be a better fit for me.
Pros: “looks great if you want to go into sales” – Full Review
This is where it all starts. When you join us at Enterprise Rent-A-Car, you'll be part of an industry leader with a rich history. The Enterprise Rent-A-Car brand is owned by St. Louis based Enterprise Holdings, a… — Full Overview
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