Enterprise Rent-A-Car Management Trainee Internship Interview Questions

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Management Trainee Internship Interview

Anonymous Interview Candidate
Accepted Offer
Positive Experience
Easy Interview

Application

I applied online. The process took 1+ weekinterviewed at Enterprise Rent-A-Car in February 2013.

Interview

1. Resume & Quick Phone Interview (A couple questions... and basically setting up a time for the first interview) 2. Interview with the Talent Acquisition Manager 3. Interview with the Branch Manager 4. Interview with the Area Manager

Interview Questions

  • The questions were really easy and straight forward. -What do you know about the company -Why you want the internship -A time you had to overcome an obstacle/ objection; how you managed to do so -A positive sales experience -A negative sales experience -An accomplishment in life and how it affected you -What kind of goals do you have   Answer Question

Negotiation

No negotiation; pay is set at $10/ hour for internship

Other Interview Reviews for Enterprise Rent-A-Car

  1.  

    Management Trainee Internship Interview

    Anonymous Interview Candidate in Columbia, SC
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 2 daysinterviewed at Enterprise Rent-A-Car (Columbia, SC) in March 2012.

    Interview

    I applied online and received a phone call a week later discussing the internship briefly and when I could come in for an interview. I went in for initial interview with the recruiter I spoke to on the phone. After which I was sent to a branch immediately for 2nd interview and shadowing. I shadowed employees in the branch for an hour then had a interview with the Area Rental Manager and the Branch Rental Manager. I received a phone call within 4 days with the internship offer. This summer, roughly 900 people applied for Enterprise Internships in South Carolina and 11 were chosen.

    Interview Questions

    • Describe a time when you had to persuade another colleague to perform better. How did you do it?   Answer Question
    • Tell me about yourself.   Answer Question

    Negotiation

    There really is no negotiation to be done regarding this internship. I was told from the begging when I applied $9.00 is the set rate for all interns in South Carolina.

  2.  

    Management Trainee Internship Interview

    Anonymous Interview Candidate in Vancouver, WA
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through college or university. The process took 2 weeksinterviewed at Enterprise Rent-A-Car (Vancouver, WA) in June 2011.

    Interview

    Met with a college recruiter on my campus who was incredibly easy to talk to. He asked quite a few situational based questions. It's good if you have some experience in sales, and also good if you can handle a heavy workload. From there I met with the area manager, who again asked many situational based (tell me about a time when.......) questions. Finally, I met with the branch manager at the branch I would be working at. Everyone was friendly and easy to talk to.

    Interview Questions

  3.  

    Management Trainee Internship Interview

    Anonymous Employee
    No Offer
    Average Interview

    Application

    I applied online – interviewed at Enterprise Rent-A-Car.

    Interview

    Had a phone interview, similar questions to others. Still in process of applying

    Interview Questions

    • What would you say is your greatest achievement in life so far?   Answer Question
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  5.  

    Internship Management Trainee Interview

    Anonymous Interview Candidate in Glasgow, Scotland (UK)
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    The process took 4+ weeksinterviewed at Enterprise Rent-A-Car (Glasgow, Scotland (UK)) in April 2012.

    Interview

    After the application form I heard back fairly quick and was offered a phone interview or face to face interview in Stirling with the recruitment manager. I opted for the phone interview, it lasted around 30-40 mins and was asked questions on my motivation for enterprise, my educational background and a lot on customer service. The next stage was the branch visit, mine was in Glasgow Airport and everyone was really nice. You shadow another employee for about 30-45 minutes to see how they put sales through and how they work with targets. Then you have an interview with the brand manager, again lasting around 30-40 minutes. Every single one of the questions are customer service and sales related. The job is completely focused on this so if it does not interest you then this isn't the internship for you. The final stage is the assessment center. I was there with 10 other candidates, only two of which were going for an internship while the others were applying for graduate. Again everyone was so nice, great relaxed atmosphere where they split you into groups to do a film pop quiz as an ice breaker. We were then split into 2 groups and the task involves getting a case study an selling the things in your case study to the other members. You then all decide as a team and one person presents. I would recommend you try to present this, I get nervous with presentations but I put myself forward and it lets the managers see you a lot more and you do it sitting down so it's not as nerve racking. You then have the individual project which is a real life simulation of the work you will be doing. You get 30 minutes to do the task and its all about scheduling and how you cope under pressure while maintaining good customer service. You then have the roleplay exercises. You have time to plan beforehand and one is aimed to test your customer service skills (so you roleplay with a tricky customer) and the other is for sales (you pitch enterprise to a potential client). You then break for lunch and then you all sit down and have a Q&A with a senior manager, just to find out more about Enterprise and make the managers realise that you are aware of how they operate etc. Finally you have a 1 on 1 interview with one of the hiring managers. I had mine with the manager in charge of all the airport branches, he was so nice. I was a bit worried when my interivew only lasted 10 minutes max when everyone elses was a bit longer but it was just to ask a bit more about my motivation and how i enjoyed the assessment center and just explaning a bit more of my work background. The overall feel of Enterprise is really friendly and all the interviews were relaxed and enjoyable - not at all intimidating which is always good!

    Interview Questions

    • why enterprise? what decisions made you go to the university and take course that you took? can you give me an example of a time where you have handled a tricky/angry customer? what do you enjoy most about customer service? can you tell me a step by step process of what you do when dealing with a complaint? can you think of a time where you have improved a process? what is your sales experience/customer service experience? How do you follow up/make sure/tell that a customer is satisfied? what do you dislike most about your job?   1 Answer
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