Enterprise Rent-A-Car Sales Management Intern Interview Questions

3 Interview Reviews

Interview Experience

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Sales Management Intern Interview

Anonymous Employee in Cleveland, OH
No Offer
Positive Experience
Difficult Interview
No Offer
Positive Experience
Difficult Interview

Application

I applied online. The process took 2+ monthsinterviewed at Enterprise Rent-A-Car (Cleveland, OH) in February 2014.

Interview

Extremely enlightening interview process, often good feedback given and very friendly team members. All members in the interview process were extremely interested in developing a relationship more than just the standard "interviewer/interviewee," and showed interest in you as a person, rather than you as an applicant. However, the interview process is extremely lengthy, with three interviews, and often a few weeks between interviews.

Interview Questions

  • How do you approach Customer Service?   1 Answer

Other Interview Reviews for Enterprise Rent-A-Car

  1.  

    Sales Management Intern Interview

    Anonymous Interview Candidate in Philadelphia, PA
    Accepted Offer
    Positive Experience
    Average Interview
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 4+ weeksinterviewed at Enterprise Rent-A-Car (Philadelphia, PA) in March 2012.

    Interview

    1st interview: Ten minute screener with HR. Mostly questions about your resume and why you want to work for the company

    2nd Interview: In person interview with HR. 1 hour in length and behavioral questions about customer service, leadership and sales

    3rd Interview: In person interview with Area Manager and Branch Manager. 2 hours in length (1 hour observation of the location, 1 hour of interview). Also behavioral questions about sales, customer service and leadership but more intense

    4th Interview: In person interview with the regional vice president. It takes 15-20 minutes and is just as a reinforcement that you want the job. Basically went over what the branch and area manager told you about the company.

    A week later there was a phone call offering me the job. Just be personable and reinforce the importance of customer service and why you want to work for the company

    Interview Questions

    • What is the difference between great customer service and good customer service?   1 Answer
    • Describe a time you went above and beyond for a customer   Answer Question
    • Name a time when you set a goal and what was the outcome   Answer Question

    Negotiation

    No negotiation

  2.  

    Sales Management Intern Interview

    Anonymous Interview Candidate in Houston, TX
    Accepted Offer
    Neutral Experience
    Easy Interview
    Accepted Offer
    Neutral Experience
    Easy Interview

    Application

    The process took 3 daysinterviewed at Enterprise Rent-A-Car (Houston, TX) in January 2012.

    Interview

    3 Interviews
    -Recruiter
    -Area Manager
    -District Manager

    They want to see great customer service, and a YES we can attitude

    Interview Questions

    • What products do we sell?   1 Answer
    • Behavioral questions, a lot of them.   1 Answer

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