Enterprise Rent-A-Car Service Agent Interview Questions & Reviews

Updated Jul 7, 2014
Updated Jul 7, 2014
15 interviews

Interview Experience

Interview Experience

60%
33%
6%

Getting an Interview

Getting an Interview

80%
16%
3%

Interview Difficulty

1.7
Average

Interview Difficulty

Hard

Average

Easy

15 Candidate Interview Reviews Back to all interviews

Sort: Popular Date Difficulty

 

Service Agent Interview

Anonymous Employee  in  Atlanta, GA
Anonymous Employee in Atlanta, GA
Application Details

I interviewed online. The process took 2 days - interviewed at Enterprise Rent-A-Car.

Interview Details

I applied online and received a call from an HR rep wanting to schedule an interview with my local branch the following week. I arrived right on time for the interview only to find out the manager had went to lunch, I thought it was a bit off, but I didn't bother me too much so I waited until he returned. The interview itself was very simple. Only basic behavioral questions were asked and my opinion of the company and what I was looking for. I was offered a position at the end of the interview but I declined because of the pay. The pay for this position is at a fixed rate ($8.00 hourly), so no negotiations no matter how much experience you have.

Interview Questions
  • Nothing difficult, just behavioral questions and my opinion about the company   Answer Question
Reasons for Declining

Salary offered at this position was too low.

Declined Offer
Neutral Experience
Easy Interview

Other Interview Reviews for Enterprise Rent-A-Car

  1.  

    Service Agent Interview

    Anonymous Interview Candidate  in  Dublin, GA
    Anonymous Interview Candidate in Dublin, GA
    Application Details

    I interviewed online. The process took 2 days - interviewed at Enterprise Rent-A-Car.

    Interview Details

    Phone interview, Face to face interview, Background check, Training. Nothing special just a regular part time interview. Had to wait for about 45 minutes because the branch was a bit busy when around the time of my scheduled 1:1 interview

    Interview Questions
    Accepted Offer
    Positive Experience
    Average Interview
  2.  

    Service Agent Interview

    Anonymous Interview Candidate  in  Wesley Chapel, FL
    Anonymous Interview Candidate in Wesley Chapel, FL
    Application Details

    I interviewed online. The process took 2 weeks - interviewed at Enterprise Rent-A-Car in July 2011.

    Interview Details

    One phone interview asks situation questions and questions about customer service experience.

    Interview Questions
    Negotiation Details
    No negotiation started 8.75 an hour
    Accepted Offer
    Neutral Experience
    Easy Interview
  3. 1 person found this helpful  

    Service Agent Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I interviewed online - interviewed at Enterprise Rent-A-Car in June 2012.

    Interview Details

    I first applied online and within only 5 to 10 business days I received an email to schedule a phone interview with HR. it was a basic interview. He asked about my experience and why I wanted to work at Enterprise. Once that was over, about 2 days later I got another call or email to go to the branch and interview with the branch manager. finally, I got another call within a week that I was hired.

    Negotiation Details
    It's not negotiable. when you apply it tells you what the hours are and what you'll earn per hour or year.
    Accepted Offer
    Positive Experience
    Easy Interview
  4. We want your feedback – Is this interview information helpful to you?  Yes | No
  5. 1 person found this helpful  

    Service Agent Interview

    Anonymous Interview Candidate  in  Glen Allen, VA
    Anonymous Interview Candidate in Glen Allen, VA
    Application Details

    I interviewed online. The process took 4+ weeks - interviewed at Enterprise Rent-A-Car in October 2012.

    Interview Details

    back ground check and drug test, interview is simple if you show up you got the job

    Accepted Offer
    Neutral Experience
    Easy Interview
  6.  

    Service Agent Interview

    Anonymous Interview Candidate  in  Toms River, NJ
    Anonymous Interview Candidate in Toms River, NJ
    Application Details

    I interviewed online. The process took 2 weeks - interviewed at Enterprise Rent-A-Car in August 2012.

    Interview Details

    First off it was a phone interview, then it was a face to face with the assistant manager. Then a call from the HR rep. offering you the job.

    Interview Questions
    • Explain a time where you were put in a predicament by another coworker.   Answer Question
    Accepted Offer
    Positive Experience
    Easy Interview
  7. 1 person found this helpful  

    Service Agent Interview

    Anonymous Interview Candidate  in  San Antonio, TX
    Anonymous Interview Candidate in San Antonio, TX
    Application Details

    I interviewed online - interviewed at Enterprise Rent-A-Car in October 2012.

    Interview Details

    Interview with manger and was offered the position started then next day.

    Interview Questions
    Accepted Offer
    Positive Experience
    Easy Interview
  8.  

    Service Agent Interview

    Anonymous Interview Candidate  in  Fishers, IN
    Anonymous Interview Candidate in Fishers, IN
    Application Details

    I interviewed online. The process took 2 days - interviewed at Enterprise Rent-A-Car in March 2012.

    Interview Details

    In the interview process it was very easy. It seemed as if they were eager to hire someone that day. This was due to the fact that many other workers quit a couple of weeks earlier. All they really asked were a few scenario questions, like how to handle situations. Very easy things.

    Interview Questions
    Accepted Offer
    Positive Experience
    Easy Interview
  9.  

    Service Agent Interview

    Anonymous Employee  in  West Jordan, UT
    Anonymous Employee in West Jordan, UT
    Application Details

    I interviewed online. The process took 2 days - interviewed at Enterprise Rent-A-Car in August 2012.

    Interview Details

    Applied online after seeing their ad for a service agent on Craigslist. I got a call from an HR Rep who asked me a few questions like "Have you had any moving citations in the last couple years?" She said that her manager would call me back within a week. He called me the next day. During the interview the manager seemed like he was more focused on something else because when I answered his questions he didn't take much notes and then when I was done answering, he decided to take notes. That made the interview long. Showed me the place, but then said he needed to interview other candidates and talk to his district manager or something.

    Interview Questions
    • Describe a time on the job when you had a physical demanding situation and how you resolved it.   Answer Question
    • Why do you want to work here?   Answer Question
    No Offer
    Negative Experience
    Average Interview
  10.  

    Service Agent Interview

    Anonymous Interview Candidate  in  Louisville, KY
    Anonymous Interview Candidate in Louisville, KY
    Application Details

    I interviewed through an employee referral. The process took 7 months - interviewed at Enterprise Rent-A-Car in July 2012.

    Interview Details

    Apply online and that's it, call or go in person to any HR office and talk to them you'll be scheduled for the interview.

    Interview Questions
    • Why they should hire you or why you want to work with them ?   Answer Question
    Negotiation Details
    i'm not allowed to type it here !
    Accepted Offer
    Positive Experience
    Easy Interview

Worked for Enterprise Rent-A-Car? Contribute to the Community!

The difficulty rating is the average interview difficulty rating across all interview candidates.

The interview experience is the percentage of all interview candidates that said their interview experience was positive, neutral, or negative.

Your response will be removed from the review – this cannot be undone.