Entertainment Cruises Interview Questions

Updated Jul 29, 2015
9 Interview Reviews

Interview Experience

Interview Experience

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Getting an Interview

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Candidate Interview Reviews

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  1.  

    Restaurant Server Interview

    Anonymous Interview Candidate
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online – interviewed at Entertainment Cruises.

    Interview

    The online application process included a personality quiz. I also went in in person to meet with a restaurant manager. She asked a lot of questions about my past restaurant experience. In particular, she asked about how I had handled certain difficult situations, like cutting off a customer who had had too much to drink.

    Interview Questions

    • Have you ever had to cut off a customer who had too much to drink? How did you handle that situation?   1 Answer
  2.  

    Sales Interview

    Anonymous Interview Candidate in Chicago, IL
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took a weekinterviewed at Entertainment Cruises (Chicago, IL) in January 2015.

    Interview

    Started off as a phone interview. They ask you brief questions about your experience. Then they move into a mock call where they are acting as a customer. Average stuff and not very difficult. Only if you never had any experience on the phone will it be hard.

    Interview Questions

    Negotiation

    Not able to negotiate salary.

  3.  

    Sales Interview

    Anonymous Employee
    No Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 2 daysinterviewed at Entertainment Cruises.

    Interview

    Submitted a resume online and heard back from them a few days later. Very professional and authentic during the phone interview. Explained what the job was and how the company functioned, asked the basic interview questions i.e. tell me about yourself, what did you do at job a, b, c? etc.

    Interview Questions

    • What's the most difficult customer service experience you've had and how did you solve it? Good or bad? What's the best experience and why   Answer Question
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  5.  

    Sales Representative Interview

    Anonymous Interview Candidate in Chicago, IL
    Accepted Offer
    Easy Interview

    Application

    I applied through an employee referral. The process took 2 weeksinterviewed at Entertainment Cruises (Chicago, IL).

    Interview

    Came in and asked basic questions. Such as previous employment and what your strengths and weaknesses are.

    Interview Questions

  6.  

    Sales Intern Interview

    Anonymous Interview Candidate in Chicago, IL
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through college or university. The process took 2 weeksinterviewed at Entertainment Cruises (Chicago, IL) in April 2013.

    Interview

    I met a couple people who worked at the company at my college career fair and picked up a brochure. I'm interested in getting into sales so that aspect of this process was perfect and I applied the next day. A few days later they emailed me a 10 page questionnaire filled with multiple choice questions that seemed like a personality and skills assessment. The day after I sent that in they emailed me back and scheduled a phone interview. The phone interview was very typical and asked me about my background, interest in sales and specifically with Entertainment Cruises, they also asked me about what I know about their ships and the service they provide, they then went on to ask me to role-play selling a dinner cruise to a couple interested in celebrating their anniversary.

    Interview Questions

    • Pretend that I am calling you with an inquiry about a dinner cruise to celebrate my 25th wedding anniversary.   Answer Question
  7. Helpful (1)  

    Ticket Booth - Ticket Office Agent Interview

    Anonymous Interview Candidate in Washington, DC
    Accepted Offer
    Easy Interview

    Application

    I applied online. The process took 1 dayinterviewed at Entertainment Cruises (Washington, DC) in February 2013.

    Interview

    Applied online. One day later Director of Sales called to schedule an interview. Interview asked questions about how you would handle certain situations and why you are the best candidate.

    Interview Questions

    Negotiation

    There was no negotiation really. $8 training $9 regularly

  8.  

    Sales Representative Interview

    Anonymous Interview Candidate in Chicago, IL
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 3 daysinterviewed at Entertainment Cruises (Chicago, IL) in April 2011.

    Interview

    You get a phone interview and an in-person interview with the sales manager. On the phone interview they ask about your previous job experiences, your sales experience, what you're looking for with Entertainment Cruises, and your current schedule. They do a phone interview to hear how you sound because you'll be on phones for hours a day. The in-person interview is to just make sure you aren't a crazy person. The manager will just want to see if you can be on time (show up early) and if you dress properly, really. If you get called for a 2nd interview you pretty much have the job unless you do something ridiculous, are late, or show up naked.

    Interview Questions

    • There weren't any difficult or unexpected questions. They might just ask you if you've ever stolen before or if you've ever been late or got fired. Just answer honestly but make sure your explanation doesn't put you in a negative light.   1 Answer

    Negotiation

    There's no room to negotiate. It's not that kind of job.

  9.  

    Human Resources/Payroll Intern Interview

    Anonymous Employee in Chicago, IL
    No Offer
    Positive Experience
    Difficult Interview

    Application

    I applied online. The process took 1 dayinterviewed at Entertainment Cruises (Chicago, IL) in April 2011.

    Interview

    I had a phone interview-just like any other interview. They called me in for an in person interview. It went really well but I didn't end up getting it because I am already graduated and they want someone still in school-so I don't really know why they called.

    Interview Questions

    • Describe a time where you turned something in that you knew wasn't good enough   Answer Question
  10.  

    Customer Service Team Leader Interview

    Anonymous Interview Candidate in Chicago, IL
    Accepted Offer
    Neutral Experience
    Easy Interview

    Application

    I applied through other source. The process took 2 weeksinterviewed at Entertainment Cruises (Chicago, IL) in December 2010.

    Interview

    They only hire inside reps to be team leaders. They know who they are going to hire, but they do interviews to make it seem ethical.

    Interview Questions

    Negotiation

    They made me sign a contact letting me know I would be working 2 positions. I worked as a Rep and a Team Leader. When I was clocked in as a Rep I made Rep pay; clocked in as Team Leader I make Team Leader pay.

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