Epic Systems Corporation

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Epic Systems Corporation Technical Services Interview Questions & Reviews

Updated Jul 17, 2014
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12 people found this helpful

Declined Offer

Positive Experience

Easy Interview

Technical Services Interview

Technical Services
Madison, WI

I applied online and the process took 2 months - interviewed at Epic Systems Corporation in March 2013.

Interview Details – Probably one of the most structured hiring processes for those out of college, that I've seen so far at least. You apply for a position then, if they're interested, they will either contact you for a phone interview for the position or for a position they feel would "best fit you." The application itself is all in-house so don't expect Taleo or any of the other standard websites to come in. They also ask a lot more about you outside of your work and education experiences, much of which is attempting to get you know you better. After the phone interview they will give assign you to do a standardized math, reading, and pseudo-programming test (no programming experience necessary but understanding how coding works helps!) usually in your hometown but I've seen a couple people get flown up to take it. The test itself isn't insanely difficult, they're basically seeing if you're smart or not and most people with a good all around education will do fine.

Once you pass those hurdles, they invite you to visit their main campus where they tour you through their facilities then have you meet with various employees currently working in the departments they intend to slot you into. Epic does a fantastic job beautifying their office and they well deserve then #1 spot of coolest office spaces on Glassdoor. Personally, I was not too interested in the "cool" office environment and sought to know more what I would be doing at my position on a regular basis, one which no interview could really pinpoint directly. This was a red flag for me that will be elaborated upon later. Environment is advertised as "relaxed" but it appears to be a misnomer.

The candidates were there for most of the day largely for touring then interviews here and there. For project manager candidates I saw many of them give a presentation and for software developers there were additional coding tests. TS saw largely one-to-one interviews, a group interview, then a case analysis where you are asked to solve simulated problems that may arise during your work. If you've made it that far, expect quite a lengthy day!

Oh, and you fly first class sometimes!

Interview Question – Tell me five things that you are not   Answer Question

Reason for Declining – Wanted to stay below the snow-line and found a job more related to my degree. Was a business major and applied for an operations analyst job, slotted for TS because it was my hobby (I assume). Final nail on the coffin was that after three interviews about the position, I could not get a grasp of what they wanted me to do and seemed to be dancing my questions on actual work. I want to add a couple more things though as it seems a lot of bad rep on Epic is misunderstood..

Suggestion for future candidates: Just be relaxed and yourself. Be upfront with them even though Epic is not at times upfront with you and really really have a realistic expectation on Epic, do not be a drone to their tours, food, and scenery. Yes they cherish their fun environment, Yes they pay you a lot at the start, and yes they will work you for it. If you're reading this now, you've probably seen the plethora of negative reviews, particularly on workload, and that being said, also know the industry is growing as much as 20% per year and companies are struggling to keep up their hiring needs. From what I can see and saw with peers quitting was that people simply were not a good fit for the workload in the first place. I would say that if you know you're reliable, your time management is stellar, and you're a fast and diligent learner and honest about all three of these things, you should be fine. The key Epic really wants to hone in on is ownership! If you find that what you may do at Epic is what you enjoy, 60 and even 90 hour weeks are meaningless! If its not, 35 hours is too much.

Suggestions for Epic: Hiring only for smarts will only get you so far, especially recruiting right out of college. When building a quality workforce but I just get the nagging feeling that you're afraid to really show your candidates the level of commitment and hours necessary to be successful at Epic (responses on concerns and counters to negative rep seem scripted). Out of all the on-site interviews I've been to Epic has been the most structured but at the same time the most vague on the job itself. You'll get the talent if you're just straight forward with the level of commitment you require on them. I see a lot of: "good first job, and that's it" or "work here for two years, then run, run, run." I don't know maybe you like high turnover but I'd rather hire one committed person who knows what they're getting into and you're transparent with the expectations than spam twenty with grandiosity and hope five of them stick....for now (and its also cheaper).


2 people found this helpful

Declined Offer

Neutral Experience

Easy Interview

Technical Services Interview

Technical Services

I applied through college or university and the process took 2 months - interviewed at Epic Systems Corporation in March 2013.

Interview Details – Career fair -> phone interview -> on-site interview -> offer.

They seem to look for everyone with a technical/math background... even candidates that are out of their league as far as their salary levels go (60-70k, unless perhaps you have a programming background). A PhD in my field (decent industry demand) is more like >90k, yet they walked me through the whole process and didn't mention the expected salary until the last HR part.

The phone interview is low stress, and most of the on-site interview is just testing (some programming involved) and/or showing off the facilities... the interview did not involve much stress or many typical interview questions.

Interview Question – The most difficult part was the computerized testing on programming. Most of the testing is generalized math/verbal-type stuff that's similar to the GRE/SAT (which was quite a while ago for me). However, you do have to code (or pseudocode) algorithms that do more than output "Hello world". Brush up on your programming mindset before showing up.

They also have case studies... just keep in mind that medical professionals (the customers) don't trust anything that seems like it will jeopardize patient safety.
  Answer Question

Reason for Declining – The salary was far too low. Given the other reviews on here, the job doesn't seem like a great choice at the median salary for my degree... getting more than 20k less than that was a definite no. If your educational background means that 65k is a bad offer, then don't bother accepting the on-site unless you're desperate for free food (or you're a programmer, who presumably gets paid more).


No Offer

Neutral Experience

Average Interview

Technical Services Interview

Technical Services

I applied online and the process took 2 days - interviewed at Epic Systems Corporation.

Interview Details – If they asked you to do a presentation, you are being considered for a project manager position. I heard that you cannot use powerpoint, but you are free to talk about anything. I was considered for technical services and EDI, so I didn't have to present. If you are being considered for either of those two, you'll have to take a programming exam, which will take 2-3 hours. (Everyone has to take 4 short exams apart from the programming exam.) You do not need to prepare for the exam. They don't require any technical background in their recruits, so trying to refresh on your programming language won't do any good. It may be a good idea to brush up on your thought process on developing an algorithm to solve programming problems. Read through a couple of AP Computer Science programming questions and think about how to write a program for it. Aside from the exams, you have two rounds of interview with two different people. In one case you will be presented with a scenario and be asked to describe your reaction. On another, you'd be asked a couple of standard interview questions like what are your strengths/weaknesses.

Just be yourself and you'll be fine. You'd be able to find some reviews on Epic if you google it, but don't trust it. The view from those people and the people currently working are very different, and I rather agree with those currently working in terms of work ethics and environment. And I would recommend that you don't wear a suit. You'd feel awkward surrounded by people in their casual clothing. One recruit wore a sweatpants and a t-shirt, but he didn't seem out of place.

Interview Question – What is your salary expectations?   Answer Question


Accepted Offer

Positive Experience

Difficult Interview

Technical Services Interview

Technical Services

I applied through college or university and the process took 2+ months - interviewed at Epic Systems Corporation in March 2013.

Interview Details – Overall, the interview process was very timely and smooth. I started off with a short phone interview and really asked more questions than the interviewer. Then I took a skills test that lasted about 3 hours, but you can finish early. It was difficult, programming/logic/problem solving type questions.
I received an email before the time I was told they would contact me back and had an office interview. Office interview was great, everyone I talked with was friendly, and for the most part everyone I saw there was young (20's or 30's) it seemed. They do a great job of introducing you to a lot of different people throughout the interview process in one on one interview, case study, lunch, or presentation of the software. Took another test at the office interview as well, about half as long as the first one though. The offices are beautiful and very exciting to see in person.
Got an offer shortly after the office interview.

Interview Question – No questions were really out of the ordinary. Be prepared for questions about what your references would say good and bad about you.   Answer Question

Negotiation Details – They don't negotiate salary. I accepted.


Accepted Offer

Positive Experience

Average Interview

Technical Services Interview

Technical Services
Madison, WI

I applied through college or university and the process took 3 weeks - interviewed at Epic Systems Corporation in April 2011.

Interview Details – Computerized aptitude test (requires selecting all four options in order preferred)
phone interview - basics of how technical you are, and US Employability
on-site interview - Dinner the night before, 2-3 written tests (basic computer syntax adaptability, problem solving, programming), product demo, Lunch, general interview and position-specific interview
It took 1-2 weeks to hear back after the interview.

Interview Question – Name 5 things you are not   Answer Question

Negotiation Details – No Negotiation


No Offer

Neutral Experience

Easy Interview

Technical Services Interview

Technical Services
Madison, WI

I applied online and the process took 4+ weeks - interviewed at Epic Systems Corporation in April 2013.

Interview Details – First they asked for my resume and finish the application online. It seems they offer every candidate a phone interview. The phone interview was very straightforward and nothing tricky, but to confirm the contents in the resume. The person who talked with me spent most of the time introducing the duties of the job. One week later, I received an email saying "we've decided after careful consideration to move forward with other candidates"

Interview Question – She asked "where do you see yourself in 5 years"   Answer Question


No Offer

Neutral Experience

Easy Interview

Technical Services Interview

Technical Services
Madison, WI

I applied through a recruiter - interviewed at Epic Systems Corporation in April 2013.

Interview Details – Ask basic questions, like what project did you do, which one do you like most and why, what is your desired position. do you have programming skills. Then HR introduced the company and asked what kind of area I am interested in.

Interview Question – Most questions are routine questions   Answer Question


Declined Offer

Positive Experience

Average Interview

Technical Services Interview

Technical Services
Madison, WI

I applied through college or university and the process took 3 weeks - interviewed at Epic Systems Corporation in February 2013.

Interview Details – I got an email from them saying they had seen my resume on my university's career services website. I was then told to apply online, within a day I got an email asking to arrange a phone interview. The phone interview was very basic, pretty much only asked why I would want to work at Epic. About a week later, I got an email inviting me to fly out to Madison for an interview. At Epic, they bring you out to dinner the night before and start off the day with a tour of the campus. Then a case interview and a more standard interview with human resources and finally a logic and SAT-like test.

Interview Question – The case interview wasn't that hard, but I had never done one before.   Answer Question

Reason for Declining – I did not like Madison. Got an offer in a better city.


Accepted Offer

Neutral Experience

Technical Services Interview

Technical Services

Interviewed at Epic Systems Corporation

Interview Details – I gave my resume to epic at a career fair, and within four days was told to apply for the Technical Services (TS) position. After completing a psychological profile and my application, it took about two weeks (it would have been shorter, I made a few mistakes) until my phone interview with them. Then I had the opportunity for an on campus interview as soon as a little under two weeks. They offered me a chance to have dinner with an employee. the on-campus interview consisted of a tour of their facilities as well as a scenario test, and I had to give a presentation. I also had to take a few tests that were logic based.

Interview Question – Five adjectives to describe who you are not.   Answer Question


No Offer

Positive Experience

Average Interview

Technical Services Interview

Technical Services

I applied online and the process took 3 weeks - interviewed at Epic Systems Corporation.

Interview Details – Met a recruiter at an oncampus career fair, they took my resume and emailed me the next day to come in for a programming and logic test. Test was long but not too hard. Applied online and got a phone interview not long after that. Phone interview was very basic and casual.

Interview Question – Where do you see yourself in 5 years?   Answer Question

See What Epic Systems Corporation Employees Are Saying

 Current Project Manager in Madison, WI

Pros: “Work with very smart and ambitious people Exciting and challenging projects Change the way healthcare is managed/delivered Do something different every day Beautiful campus Great food…” Full Review

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