Esurance Interview Questions & Reviews
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Updated Dec 14, 2011 – Interview questions and reviews posted anonymously by interview candidates.
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Difficulty Rating [?] Based on 5 ratings 
“Average” Interview
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Interview Experience [?] Based on 5 ratings
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| 1–5 of 5 Esurance Interviews | Sort by |
Espress Representative at Esurance
Posted Dec 14, 2011
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3.0
Average Interview
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Overall Negative Experience
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Interviewed and No Offer
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Interviewed Dec 2011 in Tampa, FL (took 4+ weeks)
I applied to Esurance via their website and I also applied on Career builder. About 2 months later I got an email about a job fair they were having. I went and interviewed with one of the mangers. I did a good job. I came prepared with my performance evaluation, examples of work I do and information about out rewards and recognition program. The lady was impressed. She told me that they would call me in a week after all the manager calibrated about the applicants they interview. The next Monday, I was sitting next to my phone. I was scared to use it waiting on a call back. Nothing. So the rest of the week, I was checking my phone.- Nothing. Week Two- nothing. Week 3- nothing. On the fourth week, Kendra, the claims recruiter called me to say, that she got my application from the job fair, there was 2 openings for the express rep position, and would I like to come in and interview for it.
I scheduled my interview for 2 days later @ 2pm, which ironically was exactly one month after the job fair. I did a lot of preparation. I stayed up late for two nights looking up claims reps do and looking for question they may ask me in the interview. I put together a huge portfolio with examples of my work, like I did for the job fair. I left work early to mentally prepare. I was thinking, I was a shoe in for the job and was not going to go back if I was extended an offer.
SO I get to the interview 20 minutes early, but the interview still started at 2pm. 2 people interviewed me, a man and a woman. They took me in a little conference room near the entrance, I did not get to see the inside of the office.
They interviewers were nice, but not very chatty like most managers are. They had a copy of my resume and some questions stapled behind it on another sheet. They went down the resume:
How long have I worked there, what do I do, do I like it, why was I not interest in a claims rep at the company I work for…then they asked me about a stressful situation? Describe a time I had to conform to a procedure I did not agree with? How do I deal with conflict? Describe a time I dealt with an upset customer?
They told me about the position, they pay ($15.60 an hour) , the hours Tuesday, through Saturday)
I thought I did a good job. I was making them laugh and providing a lot of information.
Then I asked them my questions. I asked if they have overtime. They said yes, but once they are staffed 100% they may not.
I asked how long you have to stay in position before posting out. They said a year.
I asked about working from home? Not for claims
I asked how many people get promoted? Out of 7, 2 got promoted. They only have 15 people in their express rep position which was impressive to me. My company has over 400 people in my department. And when they post a job, they only have 2 positions available. Do the math. They competition sucks.
Then the interview ended, they told me they would call me after the Christmas break. I was really disappointed. I thought I had the job in the bag. They said they needed to interview the rest of the applicants. But I felt, if they liked me, they would let me know right then. My husband applied for the cancel save position and he was extended an offer right there. Maybe they have different procedures in the express rep position that the cancel save. But I feel very saddened and anxious. I hate waiting. But I will continue this post whether I get the job or not. I wish someone had posted their experience so I would have had an idea what to do. I invested a great deal of time in buying stock paper for my resume and hours and printing out documents for my portfolio and they didn’t even care to look at it.
I’m really confident there is still hope for me. It looks like a great company. And its small right now, only 1700 reps total. Which means I can be a big estimator by the time the business grows. All State just joined with them, so I know the business will get huge soon.
Interview Questions
Other Details
The interview consisted of a 1:1 Interview and a Group/Panel Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Actuarial Intern at Esurance
Posted Oct 10, 2011
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3.0
Average Interview
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Overall Negative Experience
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Interviewed and No Offer
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Interviewed Jun 2011 in San Francisco, CA (took 1 week)
I was contacted by a Human Resources person and we set up an interview. After that initial interview, I was scheduled for a second phone interview with an actuarial director. He asked basic questions for the most part, but didn't seem very interested in the conversation. I followed up a few days after the interview and HR called me to tell me that the person I had interviewed with found I wasn't "strong enough". They didn't have any specific feedback though.
Interview Questions
Other Details
The interview consisted of a Phone Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Claims Assistant at Esurance
Posted Dec 23, 2009
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2.0
Easy Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Dec 2008 in Richardson, TX (took 2 weeks)
I felt the interview process was very smooth. I conducted my phone interview first and a few days later, I did my one on one interview. It was all worth it, I actually got offered a higher position than what I applied for!
Interview Questions
Negotiation Details
I did not need to negotiate they offered me substantially more than what I was asking for!!! I would advise others to go for it. This is a growing company that offers alot of growth potential!
Other Details
I applied In-Person and the interview consisted of a Phone Interview, a 1:1 Interview and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Software at Esurance
Posted Aug 5, 2009
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3.0
Average Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Jun 2008 (took 4 days)
Received a call within a day of submitting my resume. The first call was with the recruiter who asked general questions about what I was looking for, salary, etc. The next interview was a call with the manager of the team which was more of a technical interview. The third interview was on site with the manager and several other technical folks.
Interview Questions
Other Details
The interview consisted of a Phone Interview, a 1:1 Interview and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Product at Esurance
Posted May 10, 2009
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3.0
Average Interview
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Overall Positive Experience
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Received and Declined Offer
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Interviewed Jan 2009 in Sacramento, CA (took 2 months)
The process began with several phone interviews. The interviewees were a peer, the hiring manager, and his manager. The next step was in person interviews with the same three people as well as the HR manager and the head of the department. Questions focused heavily on personal insights into the industry as well as previous work experience. The people were all intelligent and kind people. The culture was casual in appearence, but serious when it came to getting work done effectively.
Interview Questions
Other Details
I got the interview through a Recruiter and the interview consisted of a Phone Interview, a 1:1 Interview and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
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