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Interview Question for Premier Lending Specialist at
Charles Schwab:
Sep 20, 2012
Every kind of client question, i.e. "Tell us about a time when you dealt with a very difficult customer and how you solved their problem. Be specific with the issue at hand, your approach to handling the issue, resources you used, and the outcome, including how the client felt at the end of the interaction."
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1.look for d situation
2.listen to d customer.try to do not argue'
3.tell your counter part in a nice convincing way and make a conversation how and what to do with...
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