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Expedia Fraud Analyst Interview Questions & Reviews

Getting the Interview  2 Interviews

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Interview Experience  2 Ratings

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Interview Outcome:   All No Offer Received Offer

Fraud Analyst at Expedia

Accepted Offer – Interviewed in Bellevue, WA Feb 2012 – Reviewed Jun 16, 2012

Interview Details – I started by applying on the site and listing my inside referral. Two weeks later, the recruiter asked me to complete a cover sheet and send my resume. One month following, the recruiter arranged a phone interview which I completed two days later. There was a delay due to Christmas and New Years, and then the recruiter invited me to an interview. The interview was postponed due to a snow storm, and then scheduled for five and a half hours.

The interview consisted of six parts, of which I completed five. The first interview was with a senior fraud analyst who introduced the company culture and work-life philosophy. I found the work-life philosophy irrelevant since this job does not have enough projects to justify an explanation of when to stop. The remainder was helpful to understand current projects and expectations. The most encouraging aspect of this department's performance management was that there is a six month curve to meet job expectations.

The second interview was with two senior analysts who wanted to challenge my way of thinking. I found this the most insightsful to the processes of this department and how it compared to my experience.

I used the insights I learned in that interview in my next which was with a manager. He asked me about my job experience which allowed me to tie in what I learned. I ended by asking him about technology changes which made him stumble, if only slightly.

My last interview was with a manager and senuor analyst. Most questions were about conflict and navigating gray areas of procedure.

My final interview with the hiring manager was cancelled due to his illness.

Interview Questions

  • How do you determine the legitimacy of a transaction?   View Answer
  • How do you handle work-life balance?   View Answer

Negotiation Details – Following the interview I sent thank you cards to all of my interviewers, the ill hiring manager, and the HR staff. I did not negotiate based on the other reviews on this site. I accepted the offer based on my previous slary, which I disclosed. I advise others to disclose their salaries, since Expedia will do theird best to raise the bar.

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Fraud Analyst at Expedia

Accepted Offer – Interviewed in Bellevue, WA Nov 2009 – Reviewed Sep 14, 2011

Interview Details – The interview process began with an initial phone screening (about 1 hour), followed by a skills/intelligence test to ensure that the analyst knows basic math and reading (1.5 to 2.5 hours), as well as a personality test (1-2 hours). After quite some time had elapsed (by this I mean weeks), HR called you for an in-person interview with 4 staff members (this was conducted 1:1); during my interview this consisted of the fraud manager, two other managers within the department, and a senior level fraud analyst. Overall, this took about 4 hours. The interviews asked you basic interview questions as well as interview questions that would be relevant to the job at hand. If you know your stuff and know how to market your skills, this should be relatively easy, but overall this was a rather intense and time-consuming interview process.

Interview Question – The interviewer did a small test during the interview in which the interviewee would have to determine, among a series of "flight paths and customer information," which "purchases" were fraudulent.   View Answers (2)

Negotiation Details – There was very little room to negotiate, even writing a formal counter-offer letter.

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