Experian Marketing Services Interview Questions in New York City, NY

Updated Apr 17, 2014
Updated Apr 17, 2014
16 Interview Reviews

Interview Experience

Interview Experience

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Interview Difficulty

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16 Candidate Interview Reviews Back to all interviews

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  1. 1 person found this helpful  

    Senior Account Manager Interview

    Anonymous Interview Candidate  in  New York, NY
    Anonymous Interview Candidate in New York, NY
    Application Details

    interviewed at Experian Marketing Services in July 2012.

    Interview Details

    The interview process was a mess. They emailed me a schedule, then emailed again a day before the interview to change the time. On the day of the interview, they switched the schedule and interviewers around on me and also switched me in and out of different meeting rooms on different floors.

    I met with 6 people in total. The first 2 were unprofessional and rude. They acted like they were recently out of college and this was their first job. They made completely erroneous assumptions about me and told me my personality was not a good fit based on these erroneous assumptions. At that point, I was wondering if I should just call it quits since it did not seem like a place I wanted to work at. Fortunately, the following interviews were more professional--conducted by people who had actual professional experience.

    After the interviews, I took the HTML and query logic tests. They left me in the reception area, where it was difficult to concentrate because of the chatter--there were 3 people eating and preparing something or other. They all left for the day shortly before I finished. I sat around for 10-15 minutes until I could flag down a random employee who was entering. She was nice enough to grab an HR person so that I could submit my tests.

    The tests themselves were pretty easy. The query logic test would have been easier if it had been a straight SQL test. Their fake language could have been designed better.

    Interview Questions
    • Describe a time when you had to get someone to complete a task they didn't want to. How did you accomplish this?   View Answer
    No Offer
    Negative Experience
    Difficult Interview
  2. 2 people found this helpful  

    Senior Account Manager Interview

    Anonymous Interview Candidate  in  New York, NY
    Anonymous Interview Candidate in New York, NY
    Application Details

    I applied through a recruiter. The process took 2 weeks - interviewed at Experian Marketing Services in August 2012.

    Interview Details

    I received an email from the HR recruiter and later had a screening call with her. She told me she was going to have someone contact me to set up on site interviews. A couple days later I got an email with the interview schedule. The schedule had 4 half hour interviews and a 1.5 hr test. I arrived early and waited in the lobby. I then meet with the first 4 people. Questions asked:

    Tell me about yourself.
    Why Cheetahmail?
    Why did you leave your last job?
    What would you do if you could do anything?
    Tell about your strengthens and weaknesses?
    Tell me about a project you managed.
    How do you stay organized?
    What do you do if you've made a mistake?

    Then they talked a lot of Cheetahmail, what kind of culture it is, etc. After the first 4 people I was surprised to speak with 2 more people. Finally I took the test.

    Test was 2 parts, HTML and logic test. It is not a straight forward SQL test, but knowing SQL helps. HTML questions were about tables, formatting (bold, underline, italic, color), hyperlinks, image links, inputs. The logic test also asked about data normalization. They gave 3 sets of data and asked what observations do you make. You dont actually have to normalize it, but make comments of the inconsistencies and what you would change.

    The day after my interview the HR person called and asked how I felt the interview went and if I was interviewing with anyone else. A few hours later a got another call extending the offer.

    Interview Questions
    • What is the difference between a radio button and a check box?   Answer Question
    • What is the difference between <br>, &nbsp; and <p>.   Answer Question
    Accepted Offer
    Positive Experience
    Difficult Interview
  3.  

    Account Manager Interview

    Anonymous Interview Candidate  in  New York, NY
    Anonymous Interview Candidate in New York, NY
    Application Details

    I applied online. The process took 3 weeks - interviewed at Experian Marketing Services.

    Interview Details

    I was contacted by phone by a Hiring Manager and she conducted a phone interview. Shortly after I was contacted by email to set up and in-person 3 hour interview. At the interview I took and HTML & Data Query test which was not hard at all. I also interviewed with 6 different people who were pleasant and asked general questions about my experience and where do I see myself in 5 years. I was a little hesitant about the interview process because there are a lot of steps but in the end deft worth it.

    Interview Questions
    • If you have a problem with a colleague, how would you handle the situation?   Answer Question
    Accepted Offer
    Positive Experience
    Average Interview
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  5.  

    Software Engineer Interview

    Anonymous Interview Candidate  in  New York, NY
    Anonymous Interview Candidate in New York, NY
    Application Details

    I applied through a recruiter. The process took 6 days - interviewed at Experian Marketing Services in January 2010.

    Interview Details

    Spoke to hiring manager on the phone, followed by a 5 or 6 different 1 on 1 interviews. People seemed laid back and very cordial

    Interview Questions
    • Nothing really out of the ordinary. More of what have you done and how can it apply to our business model   Answer Question
    No Offer
    Positive Experience
    Average Interview
  6.  

    Account Manager Interview

    Anonymous Interview Candidate  in  New York, NY
    Anonymous Interview Candidate in New York, NY
    Application Details

    The process took 3 days - interviewed at Experian Marketing Services in August 2011.

    Interview Details

    I was contact by the recruiter -We set up a phone interview. She wanted to know about my background and my past experience. She said the next step would be a test for my HTML skills and she confirmed a time with me and said she will email me the confirmation with the date, time and address. But I never heard back from her.

    I was glad I didn't hear from the company because even though I understand that they are a part of a big brand name like Experian but they were literally offering peanuts when it comes to money like $38 to 40K, that after I have about 2 years of work experience in digital marketing.

    Overall I would say my experience with the company was not that good.

    Interview Questions
    No Offer
    Negative Experience
    Average Interview
  7.  

    E-Mail Marketing Account Manager Interview

    Anonymous Interview Candidate  in  New York, NY
    Anonymous Interview Candidate in New York, NY
    Application Details

    The process took 2 weeks - interviewed at Experian Marketing Services in October 2011.

    Interview Details

    I was first contacted for a phone interview with HR. Afterwards I was invited in for a series of group and 1 on 1 interviews. It started with a couple of tests on SQL and HTML then interviews. All in all the experience was good and I felt like I was very qualified for the job. I did not receive an offer and I moved on. Everything was completed within a few weeks and I was never left wondering like with some other companies.

    Interview Questions
    No Offer
    Neutral Experience
    Average Interview
  8. 1 person found this helpful  

    Senior Account Manager Interview

    Anonymous Interview Candidate  in  New York, NY
    Anonymous Interview Candidate in New York, NY
    Application Details

    I applied through a recruiter. The process took 2 weeks - interviewed at Experian Marketing Services in August 2012.

    Interview Details

    Call from Recruiter. Call from CheetahMail. Setup interview to go in. Was required to do a test in SQL and HTML (check other reviewers for exact questions). Got there at 10am. Took test in lobby while other people chatted and some guys who worked their jerked around. Was left in lobby area till 12pm. Then brought in for interview. Met with 7 people over 3.5 hour period. Left feeling confident. Was called the next day and let know I didn't get the job.

    Although everyone was pleasant and nice enough, the interview was exhausting after awhile as the multiple teams asked the same questions ove and over, typical interview questions. Felt like I was getting picked for a recess kickball team, as Team 1 had 3 people that interviewed me and Team 2 had 4 people that interviewed me, 1 by 1, never in any particular order.

    1 Employee who interviewed me had worked their for no more then 3 weeks. She was younger then me and seem more inexperienced then me.

    Overall, kinda a waste of time on my part, and really crazy for them to take 7 employees and do this to them for a candidate they thought was not qualified or whatever. If I wasn't an acceptable candidate why the cycle of interviews?

    Interview Questions
    • The most difficult questions are the SQL test questions, which are not hard, but take some concentration, and are hard to figure out when there is so much activity around you. You can probably cheat though as no one is watching you.   Answer Question
    No Offer
    Neutral Experience
    Average Interview
  9.  

    Account Manager Interview

    Anonymous Interview Candidate  in  New York, NY
    Anonymous Interview Candidate in New York, NY
    Application Details

    I applied in-person. The process took 1 week - interviewed at Experian Marketing Services in October 2012.

    Interview Details

    Contacted by HR and set up interview with 2 teams. Culture seems pretty laid back. Managers like to drink with their clients.

    Interview Questions
    • None of the questions were terribly difficult. If you can speak intelligently about Email, you're in.   Answer Question
    No Offer
    Positive Experience
    Average Interview
  10.  

    Account Manager Interview

    Anonymous Interview Candidate  in  New York, NY
    Anonymous Interview Candidate in New York, NY
    Application Details

    The process took 2 days - interviewed at Experian Marketing Services in February 2010.

    Interview Details

    Interviewed on two consecutive days with 6 different people, after the phone interview with HR on "day 0". Typical questions asked about work style and experience. Everyone explained their role in the company and team and left time for questions.

    Interview Questions
    Accepted Offer
    Positive Experience
    Average Interview
  11.  

    Client Relationship Manager Interview

    Anonymous Interview Candidate  in  New York, NY
    Anonymous Interview Candidate in New York, NY
    Application Details

    I applied through an employee referral. The process took a day - interviewed at Experian Marketing Services in May 2010.

    Interview Details

    You have to pass a basic html and segmentation test. During the interview you will need to express your love for email marketing and sign up for their clients emails. Do research on the benefits of email marketing and techniques to increase a mailing list, sweepstakes, co promotions, and the nuances of reporting and analytics. Make sure you have your extremely difficult client horror stories and how you win them over.

    Interview Questions
    Negotiation Details
    Experian has a wide salary band and hr is very professional so the first offer is usually a little lower. If you got an offer, chances are you won them over. Don't be fooled when they say more senior people at this position make a lot less. That's because they got more vacation time, company stock, locked into taking classes, or just complacent. That should not affect the current market.
    Accepted Offer
    Positive Experience
    Average Interview

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