Had an enraged customer because they didn't understand their bill. Thought the company was cheating them. Took the time to actually break down the bill and explain everything. Customer was very appreciative for taking the time and now understands what the bill's charges were for.

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Walgreens Overview (WAG)

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Website www.walgreens.com

HQ Deerfield, IL

Industry

Drug Stores

Size

250K+ Employees, $72B+ Revenue

Competitors

CVS Caremark, Rite Aid, Walmart

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Interview Question for Pharmacy Technician at Walgreens:

Explain a time you dealt with a difficult customer. What did you do? What was the outcome.

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