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Apple At Home Advisor Interview Question

I interviewed in Cleveland, OH and was asked:
"Explain to a caller what to do if they have just dropped their IPad."
Tags: technical
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Answer

Part of a At Home Advisor Interview Review - one of 2,292 Apple Interview Reviews

Answers & Comments

4
of 6
votes
I said that I would ask them to inspect the device for visible damage. If the screen is broken I would advise them to be careful not to cut themselves.
- Interview Candidate on Oct 13, 2013
1
of 8
votes
I will ask them to pick it up and be mad at them for being careless lol
- Rohit on Oct 22, 2013
6
of 7
votes
i would empathize first, because they're probably upset or frustrated. then i would check for visible damage as stated above.
- Anonymous on Nov 13, 2013

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