Express Interview Questions

Updated Aug 25, 2015
406 Interview Reviews

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Candidate Interview Reviews

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  1.  

    Sales Associate Interview

    Anonymous Employee
    No Offer
    Neutral Experience
    Difficult Interview

    Application

    The process took 1 day. I interviewed at Express in June 2011.

    Interview

    Completed an app online and was called a week and a half later for an interview. It was with 4 others and lasted about an hour. We were told that the following week we would be contacted, if selected to continue on in the hiring process. I, unfortunately, didn't get a call back, their loss.

    Interview Questions

  2.  

    Accountant Interview

    Anonymous Employee in Columbus, OH
    No Offer
    Positive Experience
    Difficult Interview

    Application

    I applied in-person. The process took 2 weeks. I interviewed at Express (Columbus, OH) in March 2012.

    Interview

    met with three managers, asked general and behavioral quesitons. didnt get a call back for the final round

    Interview Questions

  3.  

    Designer Interview

    Anonymous Employee
    Declined Offer
    Negative Experience
    Difficult Interview

    Application

    I applied through a recruiter. The process took 3 days. I interviewed at Express in September 2009.

    Interview

    If they like your resume, you can skip intro interview. Once you meet your "manager-to-be" you will need to meet other people to get approval.

    Interview Questions

    • What you don't like about our products?   1 Answer

    Reasons for Declining

    On final offer, they changed from1st offer reduce pay and reduce title level.

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  5.  

    Sales Associate Interview

    Anonymous Employee in Kansas City, MO
    No Offer
    Negative Experience
    Difficult Interview

    Application

    I applied in-person. The process took 1 day. I interviewed at Express (Kansas City, MO) in October 2009.

    Interview

    I was asked basic situational questions as a part of a group, and then we went around the group answering the questions. Some of the questions were a bit awkward and subjective. They asked what I might do if a customer needed an outfit for ____. They also wanted to know about my initiative, i.e. what would I do if I had lots of customers but I thought another employee was spending too much time recovering the store instead of helping customers.

    Interview Questions

    • What would you say to another employee that you didn't think was working hard enough?   Answer Question
  6.  

    Senior Merchandiser Interview

    Anonymous Employee
    Declined Offer
    Positive Experience
    Difficult Interview

    Application

    I applied online. The process took 3+ months. I interviewed at Express in January 2011.

    Interview

    i have recently getting frequent messages on my linkedin account in regards to new openings. 1step is the phone interview process that could take up to 2 hours. Pls the HR what do you have prepare for this interview. then the 101 interview is 1st going to be with the person you are reporting to and few after. be ready to walk through your resume, tell them about things you have done that you proud of. talk about the company you are interviewing for and get as much in as you can from your "future" boss

    Interview Questions

    • The like to know SWOT analysis , it all comes down to how you'll be able to join the team and start driving the business   Answer Question
  7.  

    Sales Associate Interview

    Anonymous Interview Candidate in Brandon, FL
    Accepted Offer
    Positive Experience
    Difficult Interview

    Application

    I applied online. The process took 4+ months. I interviewed at Express (Brandon, FL) in February 2013.

    Interview

    Submitted an application around November/December. I guess they were finally hiring and called me in February. It was a group interview with about 10 people. After they asked 5 questions, they said that were going to call names and keep some of us. They kept three of us and hired the 3 of us. All of the questions were about selling and retail, if you have not worked in retail they might be a little intimidating. The most interesting question I think they asked was " Describe a time when you had a good shopping experience. " The entire interview took about 1 hour.

    Interview Questions

    • Please describe a situation where you have been rejected and what you did after you were rejected. (selling something)   Answer Question
    • Please describe a situation where you have had a dissatisfied customer and how you handled it.   Answer Question
    • Why Express?   Answer Question
    • What is the difference between servicing a customer and customer service?   Answer Question
    • Describe a situation where you have had to sell something to a customer.   Answer Question

    Negotiation

    There was no negotiation, after the manager welcomed us to the team she basically stated that the job is minimum wage, but there are opportunities for raises.

  8.  

    Sales Associate Interview

    Anonymous Interview Candidate in King of Prussia, PA
    Accepted Offer
    Positive Experience
    Difficult Interview

    Application

    I applied online. The process took 1 day. I interviewed at Express (King of Prussia, PA) in July 2012.

    Interview

    I had never shopped at Express before, as their stuff was a bit too pricy for a broke high-school student. However they did seem fancy, and their associates tended to be attractive. It seemed like a pretty cool place to work, and that's how they hooked me in during the interview. It was group interview, which took place at the mall's food court after a moderate amount of interviewees showed up. Most of the questions really reinforced the idea that you would need to be trendy and super upbeat to retain your employment. The biggest thing was the interviewer who was able to keep up her work attitude, even though we weren't in the presence of customers. In a nutshell, I was impressed.

    Interview Questions

    • The question was something like, "What was the most impressive experience you had with a sales associate." I was lucky enough to have been sweet talked into buying an entire suit before at a different store, when I only walked by. It blew my mind how easily the women manipulated me, and I think that was what sealed the deal for me. However, pretty much everyone else had a super difficult time with this one. I'm assuming it's because it's very difficult for any associate to really blow a customer's mind away.   1 Answer

    Negotiation

    No negotiation. It's a sales associate position in retail. You get the job and what they regularly pay. Simple as that.

  9.  

    Express Sales Associate Interview

    Anonymous Interview Candidate in Atlanta, GA
    Accepted Offer
    Positive Experience
    Difficult Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at Express (Atlanta, GA) in August 2015.

    Interview

    It was a group interview. Myself and two other candidates were asked a series of questions (some situational) and took turns answering. The hardest part is making yourself standout without looking like you're overcompensating by bulldozing the others. Try to answer first every other question, maintain contact and use others' answers to build up your own; this shows you're good at listening and teamwork.

    Interview Questions

    • Q: Tell me about yourself Q: When was a time you either received or was given good/bad customer service? Q: what qualifies you for this position? Q: Strengths/Weaknesses and how have you worked on them? Q: If a customer comes in looking for a pair of shoes, what do you do?   1 Answer
  10.  

    Express Sales Associate Interview

    Anonymous Interview Candidate in Woodbury, NJ
    Accepted Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. The process took 3 days. I interviewed at Express (Woodbury, NJ) in May 2015.

    Interview

    I applied online after seeing they were hiring on the mall's website, the manager called me the next day to set up an interview. Two days later i went to the store for the interview & there were other applicants there also, so we had a group interview at the food court. We waited for everyone interviewing to arrive and then we all walked to the food court as a group.

    Interview Questions

    • Your previous job & what did you learn there that you can bring to this company?   1 Answer
  11.  

    Express Sales Associate Interview

    Anonymous Interview Candidate in Houston, TX
    Accepted Offer
    Average Interview

    Application

    I applied online. I interviewed at Express (Houston, TX) in November 2013.

    Interview

    We did a group interview. It was basically your time to shine, so it's nota place you want to be shy in. I dressed well to your interview. You'd be surprised, by what some people wore. One girl had on a mini skirt. If all else fails buy an outfit from the studio section of express.

    Interview Questions

    • Give me can example of when you had to help a customer who was not interested on buying clothes?   1 Answer
    • What are some things you could do when you we are down in sale?   1 Answer

    Negotiation

    Minium was he at the time. I'm sure it's changed by now.

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