Glassdoor is your free inside look at Express LLC interview questions and advice. All 110 interview reviews posted anonymously by Express LLC employees and interview candidates.
Accepted Offer – Reviewed May 6, 2013
Interview Details –
I saw that they were hiring via the Jobs section on my local malls website. I applied and two days later I received a call for an interview for the next day. I arrived to the interview & an employee told me to wait at the back of the store in the denim section to wait for the other candidates & the store manager. The other candidates arrived & a while later the manager came & took us to the food court where we got a booth. It was a group interview & it was kind of fun actually. Afterwards, she had us write down the names & numbers of friends & personal acquaintances for references.
A few days later, a coupe of my friends told me she had called. She actually called everyone the same day since they all told me about it. The day after she called my friends, I was offered the job.
Interview Question – If you could be on any TV show, what would you be on? Answer Question
Negotiation Details – No negotiation. Minimum wage, take it or leave it.
Accepted Offer – Interviewed in Columbus, OH Feb 2011 – Reviewed May 6, 2013
Interview Details – The interview process at Express is approximately a 4-hour process for the first round. Make sure you have a solid breakfast/lunch and some caffeine! You'll meet with many different folks, and at times it can be confusing, but just be yourself. And definitely wear business attire with a trendy edge.
Interview Question – Just be sure to know your stuff before you go to an interview - don't aim for a position above your head or you will feel like a fool. Answer Question
Negotiation Details – They have pay scales - so there's not much flexibility for compensation. And definitely no negotiation for vacation days (17 for years 1-5).
Accepted Offer – Interviewed in Bensalem, PA May 2013 – Reviewed May 4, 2013
Interview Details –
I applied online and they gave me a call back in two weeks. The interviewer asked questions such as: Why do you want to work at Express? What does customer service mean to you? What were your responsibilities at your previous job?
Do expect to talk highly about their brand as they want their employees to have a sense of pride of their company. Furthermore, emphasize how important customer service is to the business as that is their priority above anything else.
Interview Question – The questions weren't difficult but they will ask you if you have any questions for them so be prepared with questions you may want to ask them to seem you are interested in this job. Answer Question
Negotiation Details – There was not a negotiation phase. I was hired on the spot, pending references, and the pay is minimum wage.
Accepted Offer – Interviewed in Arlington, VA Sep 2012 – Reviewed Apr 25, 2013
Interview Details – I walked in, requested an application, and returned it that week. I was called and given a date for a group interview about 10 days later. After the interview, I was offered a position and a salary about two weeks after the interview, with the condition that I worked Black Friday weekend.
Interview Question – How would I describe my style? Answer Question
Negotiation Details – I wasn't really given a chance to negotiate a rate.
Accepted Offer – Reviewed Apr 24, 2013
Interview Details – They do group interviews. There were about 3 other people who interviewed with me. The questions are pretty easy. They ask why you want to work for express and why they should hire you. They ask you to define customer service.
Interview Question – How do you handle a difficult customer? View Answer
Negotiation Details – No negotiation
Accepted Offer – Interviewed in San Diego, CA – Reviewed Apr 20, 2013
Interview Details – Applied online, contacted me months later, group interview, called me weeks after interview to give me the job offer
Interview Question – No difficult questions really, very typical retail interview questions mostly about how to deal with different customer situations Answer Question
Negotiation Details – No negotiation, you either take what they offer or you don't get the job
Declined Offer – Interviewed in Bloomington, IN – Reviewed Apr 16, 2013
Interview Details – I applied online and was called a few days later for a group interview. I dressed the part, and came to the group interview enthusiastic. Questions were basic. Except the question, "What sets you apart from the rest of the group?" I got the job!
Interview Question – What sets you apart from the rest of the group? Answer Question
Reason for Declining – I ended up having to move shortly after
Accepted Offer – Interviewed in Louisville, KY Mar 2009 – Reviewed Apr 9, 2013
Interview Details – I went into Express to fill out an application. Later, I was called and asked to come in for a group interview where we were asked to describe our personal sense of style, & other generic questions like how to deal with an unhappy customer, etc. We were also all asked to go out into the store & put together an outfit we would recommend for a customer & describe why we chose what we chose.
Interview Question – The most unexpected question was when we were asked to go out into the store & put together an outfit. View Answer
Negotiation Details – There was no negotiation. They just told me what they were able to offer me.
Accepted Offer – Reviewed Apr 7, 2013
Interview Details – Submitted application online. Also dropped resume off at the store. Was contacted about a month after submission and asked to come in for interview by hiring manager. Met with hiring manager; interview was very relaxed and basic sales questions
Interview Question –
Describe difference between servicing and upselling.
What is your fashion and how do your friends view it?
View Answer
Negotiation Details – Did not negotiate; they have so many people wanting the job, they dont care
Accepted Offer – Reviewed Mar 7, 2013
Interview Details – Interview with store manager, follow up with the district manager, then final interview with regional manager
Interview Question – How do you motivate and inspire Answer Question
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