Express Scripts Account Manager Interview Questions

Updated Apr 8, 2015
Updated Apr 8, 2015
5 Interview Reviews

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Account Manager Interview

Accepted Offer
Negative Experience
Average Interview
Accepted Offer
Negative Experience
Average Interview

Application

I applied through an employee referral. The process took 4+ monthsinterviewed at Express Scripts.

Interview

had an informational interview early on, so my process may be a bit different. Applied via website. Contacted by recruiter nearly 1 month later for phone screening. A month after that, there was an interview with two directors, pretty much a pre-screening. Nearly two months later, I was offered the job.

Interview Questions

  • Give an example of a time you dealt with an unhappy client. What was the situation and how did you resolve it.   Answer Question

Other Interview Reviews for Express Scripts

  1.  

    Account Manager Interview

    Accepted Offer
    Accepted Offer

    Interview

    Honestly, it has been sometime since I was hired and was a legacy Medco employee and I am sure this process is not the same as it was when I was hired. I am not familiar with the process as it is today now that the company is ESI.

    Interview Questions

    • As stated I was hired many years ago by Medco.   1 Answer

    Negotiation

    When hired with the organization it wasn't in my current position.

  2.  

    Account Manager Interview

    No Offer
    Positive Experience
    Average Interview
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 2 weeksinterviewed at Express Scripts (Saint Louis, MO) in March 2013.

    Interview

    Contacted by HR Recruiter after submitting resume via corporate website. Scheduled phone interviews one week out both times.

    First interview experience was panel with two Directors and one Sr. Account Manager. Pretty basic situational interview - however one continued to come back with why I wanted to return to the company.

    Second interview experience was 1-1 with Hiring Manager. This was refreshing - it was more of a conversation where the HM could evaluate how well I would speak on the phone. Very direct questions.

    No one got back to me after the first interview experience. The second interview experience I did receive follow up and feedback from the hiring manager directly within the time frame promised.

    One experience was negative, while the second experience was very positive. I will continue to apply later in the year.

    Interview Questions

  3.  

    Account Manager Interview

    Accepted Offer
    Positive Experience
    Difficult Interview
    Accepted Offer
    Positive Experience
    Difficult Interview

    Application

    I applied online. The process took a weekinterviewed at Express Scripts (Bloomington, MN) in February 2012.

    Interview

    There were 3 interviews - initial screening by recruiter, group interview with senior management and final interview with senior director.

    Interview Questions

    • I was prepared for every question.   1 Answer

    Negotiation

    There was no salary negotiation. When it was done, it was a 40% pay increase for me anyway.

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  5. Helpful (1)  

    Account Manager Interview

    Accepted Offer
    Positive Experience
    Average Interview
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 3 weeksinterviewed at Express Scripts (Columbus, OH) in May 2009.

    Interview

    Basic interview structure. Had 3 interviews, last one with a Senior Account Mgr

    Interview Questions

    • Again, pretty basic. How did you resolve a particular client/customer related issue. No real curve balls involved.   Answer Question

    Negotiation

    I did not negotiate as the offer met my desires, but I understand there is some room for negotiation.

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