Express Scripts
2.2 of 5 674 reviews
www.express-scripts.com Saint Louis, MO 5000+ Employees

Express Scripts Call Center Supervisor Interview Questions & Reviews

Updated Jun 20, 2014
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4 candidate interviews Back to all interview questions
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Accepted Offer

Positive Experience

Difficult Interview

Call Center Supervisor Interview

Call Center Supervisor
Bloomington, MN

I applied online and the process took 2 weeks - interviewed at Express Scripts in September 2012.

Interview Details – Hiring process was pretty quick. Generally have to do two part interviews if you are from inside. If you are from outside, three part interviews. First you will have a phone screening with the recruiter. After you complete that process, the manager interview and then meet with Hiring Director and HR manager.

Interview Question – Tell me about a time how you dealt with difficult employees and how did you coach them and what was the result?   View Answer

Negotiation Details – Didn't have negotiation. They declined my counter offer. The pay is pretty low compare to other Supervisors in healthcare.

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Accepted Offer

Positive Experience

Average Interview

Call Center Supervisor Interview

Call Center Supervisor
Pueblo, CO

I applied in-person and the process took 2 weeks - interviewed at Express Scripts in June 2009.

Interview Details – The hiring and interview was standard for any similar position with any other company.

Negotiation Details – I was not able to negotiate. The pay, benefits, and schedule were pre-determined.

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Accepted Offer

Positive Experience

Average Interview

Call Center Supervisor Interview

Call Center Supervisor
Saint Louis, MO

I applied through an employee referral and the process took 2 days - interviewed at Express Scripts in February 2009.

Interview Details – Behavioral interview - interview two times - with Call Center Manager and Call Center Director

Interview Question – Tell me about a time when one of your employees did not meet performance expectations? What did you do?   Answer Question

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Accepted Offer

Positive Experience

Average Interview

Call Center Supervisor Interview

Call Center Supervisor

I applied through other source and the process took 4 weeks - interviewed at Express Scripts.

Interview Details – Long wait, must go through two rounds of interview with managers, directors, and hr manager.

Interview Question – show how you team building your staff   Answer Question

Negotiation Details – Simple

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