Express Scripts Call Center Supervisor Interview Questions

4 Interview Reviews

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Call Center Supervisor Interview

Anonymous Interview Candidate in Bloomington, MN
Accepted Offer
Positive Experience
Difficult Interview

Application

I applied online. The process took 2 weeksinterviewed at Express Scripts (Bloomington, MN) in September 2012.

Interview

Hiring process was pretty quick. Generally have to do two part interviews if you are from inside. If you are from outside, three part interviews. First you will have a phone screening with the recruiter. After you complete that process, the manager interview and then meet with Hiring Director and HR manager.

Interview Questions

  • Tell me about a time how you dealt with difficult employees and how did you coach them and what was the result?   1 Answer

Negotiation

Didn't have negotiation. They declined my counter offer. The pay is pretty low compare to other Supervisors in healthcare.

Other Interview Reviews for Express Scripts

  1.  

    Call Center Supervisor Interview

    Anonymous Interview Candidate in Pueblo, CO
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied in-person. The process took 2 weeksinterviewed at Express Scripts (Pueblo, CO) in June 2009.

    Interview

    The hiring and interview was standard for any similar position with any other company.

    Negotiation

    I was not able to negotiate. The pay, benefits, and schedule were pre-determined.

  2.  

    Call Center Supervisor Interview

    Anonymous Interview Candidate in Saint Louis, MO
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through an employee referral. The process took 2 daysinterviewed at Express Scripts (Saint Louis, MO) in February 2009.

    Interview

    Behavioral interview - interview two times - with Call Center Manager and Call Center Director

    Interview Questions

    • Tell me about a time when one of your employees did not meet performance expectations? What did you do?   Answer Question
  3.  

    Call Center Supervisor Interview

    Anonymous Interview Candidate
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through other source. The process took 4 weeksinterviewed at Express Scripts.

    Interview

    Long wait, must go through two rounds of interview with managers, directors, and hr manager.

    Interview Questions

    Negotiation

    Simple

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