Express Scripts Call Center Supervisor Interview Questions & Reviews

Updated Jun 20, 2014
Updated Jun 20, 2014
4 interviews

Interview Experience

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Getting an Interview

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Call Center Supervisor Interview

Anonymous Interview Candidate  in  Bloomington, MN
Anonymous Interview Candidate in Bloomington, MN
Application Details

I interviewed online. The process took 2 weeks - interviewed at Express Scripts in September 2012.

Interview Details

Hiring process was pretty quick. Generally have to do two part interviews if you are from inside. If you are from outside, three part interviews. First you will have a phone screening with the recruiter. After you complete that process, the manager interview and then meet with Hiring Director and HR manager.

Interview Questions
  • Tell me about a time how you dealt with difficult employees and how did you coach them and what was the result?   View Answer
Negotiation Details
Didn't have negotiation. They declined my counter offer. The pay is pretty low compare to other Supervisors in healthcare.
Accepted Offer
Positive Experience
Difficult Interview

Other Interview Reviews for Express Scripts

  1.  

    Call Center Supervisor Interview

    Anonymous Interview Candidate  in  Pueblo, CO
    Anonymous Interview Candidate in Pueblo, CO
    Application Details

    I interviewed in-person. The process took 2 weeks - interviewed at Express Scripts in June 2009.

    Interview Details

    The hiring and interview was standard for any similar position with any other company.

    Negotiation Details
    I was not able to negotiate. The pay, benefits, and schedule were pre-determined.
    Accepted Offer
    Positive Experience
    Average Interview
  2.  

    Call Center Supervisor Interview

    Anonymous Interview Candidate  in  Saint Louis, MO
    Anonymous Interview Candidate in Saint Louis, MO
    Application Details

    I interviewed through an employee referral. The process took 2 days - interviewed at Express Scripts in February 2009.

    Interview Details

    Behavioral interview - interview two times - with Call Center Manager and Call Center Director

    Interview Questions
    • Tell me about a time when one of your employees did not meet performance expectations? What did you do?   Answer Question
    Accepted Offer
    Positive Experience
    Average Interview
  3.  

    Call Center Supervisor Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I interviewed through other source. The process took 4 weeks - interviewed at Express Scripts.

    Interview Details

    Long wait, must go through two rounds of interview with managers, directors, and hr manager.

    Interview Questions
    Negotiation Details
    Simple
    Accepted Offer
    Positive Experience
    Average Interview

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