Express Scripts Customer Service Representative Interview Questions

Updated Jun 25, 2015
8 Interview Reviews

Interview Experience

Interview Experience

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Getting an Interview

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Helpful (3)  

Customer Service Representative Interview

Anonymous Employee in Whitestown, IN
Declined Offer
Negative Experience
Average Interview

Application

I applied online – interviewed at Express Scripts (Whitestown, IN) in March 2015.

Interview

Felt like I was the wrong person for the job cause I was not in the mold that the HR person wanted to hire. Maybe I was to old or not a minority that they were looking for but they seem they wanted to get the interview over as fast as they could.

Interview Questions

  • Do you have problems working with people different they you are.   Answer Question

Other Interview Reviews for Express Scripts

  1.  

    Customer Service Representative Interview

    Anonymous Interview Candidate
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 2 weeksinterviewed at Express Scripts in August 2014.

    Interview

    Applied online response from recruiter in 2 weeks. Interviewed with supervisor. The questions were very general and consistent to other job interview questions. The interview lasted for about 30 minutes.

    Interview Questions

  2. Helpful (4)  

    Customer Service Representative Interview

    Anonymous Interview Candidate
    Accepted Offer

    Application

    I applied through a recruiter – interviewed at Express Scripts.

    Interview

    Hassel, you would think you were applying for Fort Knox.

    Negotiation

    There wasnt any.

  3. Helpful (1)  

    Customer Service Representative Interview

    Anonymous Interview Candidate
    Accepted Offer
    Positive Experience
    Average Interview

    Interview

    phone interview then face to face interview

    Interview Questions

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Interview Review


  5. Helpful (1)  

    Customer Service Representative Interview

    Anonymous Interview Candidate
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through a staffing agency. The process took a weekinterviewed at Express Scripts in April 2013.

    Interview

    The person doing the interview went over the basic questions one would ask, Tell me about yourself, tell me about your prior work history, and tell me about how you would be prepared for this job?

    Interview Questions

    • What was the one thing you could say you learned from your prior job? How would you overcome a difficult customer?   1 Answer
  6. Helpful (1)  

    Customer Service Representative Interview

    Anonymous Interview Candidate
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through a staffing agency. The process took a weekinterviewed at Express Scripts in October 2012.

    Interview

    Contracted through temp agency. Received call for interview the day after I applied. 1st interview through temp agency. 2nd interview at express scripts. Hired 1 month before class began. 7 weeks paid training. Express Scripts starting transition for temp employees to permanent employees after 3 months.

    Interview Questions

    • No really difficult questions. Basic questions. Why should we hire you?   Answer Question

    Negotiation

    Firm on $11/hr. No negotiations.

  7.  

    Customer Service Representative Interview

    Anonymous Employee in Bensalem, PA
    No Offer
    Neutral Experience
    Easy Interview

    Application

    The process took 1 dayinterviewed at Express Scripts (Bensalem, PA) in December 2010.

    Interview

    not sure what you are looking for. I came in after getting a call from HR, and was interviewed by the dept. Supervisor . She made a recommendation to hire me, and I rec'd a follow up call with an offer.

    Interview Questions

    • Why do you want to change jobs, and work for or company.   Answer Question
  8. Helpful (1)  

    Customer Service Representative Interview

    Anonymous Interview Candidate in Irving, TX
    Accepted Offer
    Neutral Experience
    Easy Interview

    Application

    I applied in-person – interviewed at Express Scripts (Irving, TX) in July 2009.

    Interview

    The interviewer asked if i had any service customer experience. I did but they aslo trained their new hires

    Negotiation

    No they hired their reps at a base pay

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