Express Scripts Customer Service Representative Interview Questions & Reviews

Updated Apr 2, 2014
Updated Apr 2, 2014
6 interviews

Interview Experience

Interview Experience

40%
40%
20%

Getting an Interview

Getting an Interview

33%
11%
11%

Interview Difficulty

2.6
Average

Interview Difficulty

Hard

Average

Easy

6 Candidate Interview Reviews Back to all interviews

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1 person found this helpful  

Customer Service Representative Interview

Anonymous Employee  in  Indianapolis, IN
Anonymous Employee in Indianapolis, IN
Application Details

I interviewed online - interviewed at Express Scripts in February 2014.

Interview Details

Be ready to answer some really stupid question and be ready the act like your a real big butt kisser

Interview Questions
  • HR sometimes ask about doing a job that has nothing do with what your are applying for   Answer Question
Reasons for Declining

Benefits real sucked compared to other place I had applied

Declined Offer
Negative Experience
Average Interview

Other Interview Reviews for Express Scripts

  1.  

    Customer Service Representative Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I interviewed through a recruiter - interviewed at Express Scripts.

    Interview Details

    Hassel, you would think you were applying for Fort Knox.

    Negotiation Details
    There wasnt any.
    Accepted Offer
  2.  

    Customer Service Representative Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    phone interview then face to face interview

    Interview Questions
    Accepted Offer
    Positive Experience
    Average Interview
  3. 1 person found this helpful  

    Customer Service Representative Interview

    Anonymous Interview Candidate  in  Irving, TX
    Anonymous Interview Candidate in Irving, TX
    Application Details

    I interviewed in-person - interviewed at Express Scripts in July 2009.

    Interview Details

    The interviewer asked if i had any service customer experience. I did but they aslo trained their new hires

    Negotiation Details
    No they hired their reps at a base pay
    Accepted Offer
    Neutral Experience
    Easy Interview
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  5.  

    Customer Service Representative Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I interviewed through a staffing agency. The process took 1 week - interviewed at Express Scripts in October 2012.

    Interview Details

    Contracted through temp agency. Received call for interview the day after I applied. 1st interview through temp agency. 2nd interview at express scripts. Hired 1 month before class began. 7 weeks paid training. Express Scripts starting transition for temp employees to permanent employees after 3 months.

    Interview Questions
    • No really difficult questions. Basic questions. Why should we hire you?   Answer Question
    Negotiation Details
    Firm on $11/hr. No negotiations.
    Accepted Offer
    Positive Experience
    Average Interview
  6.  

    Customer Service Representative Interview

    Anonymous Employee  in  Bensalem, PA
    Anonymous Employee in Bensalem, PA
    Application Details

    The process took a day - interviewed at Express Scripts in December 2010.

    Interview Details

    not sure what you are looking for. I came in after getting a call from HR, and was interviewed by the dept. Supervisor . She made a recommendation to hire me, and I rec'd a follow up call with an offer.

    Interview Questions
    • Why do you want to change jobs, and work for or company.   Answer Question
    No Offer
    Neutral Experience
    Easy Interview

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