Express Scripts
2.2 of 5 673 reviews
www.express-scripts.com Saint Louis, MO 5000+ Employees

Express Scripts Customer Service Representative Interview Questions & Reviews

Updated Apr 2, 2014
All Interviews Received Offers

Getting the Interview 

33%
11%
11%

Interview Experience 

40%
40%
20%

Interview Difficulty 

Average Difficulty
6 candidate interviews Back to all interview questions
Relevance Date Difficulty
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1 person found this helpful

Declined Offer

Negative Experience

Average Interview

Customer Service Representative Interview

Customer Service Representative
Indianapolis, IN

I applied online - interviewed at Express Scripts in February 2014.

Interview Details – Be ready to answer some really stupid question and be ready the act like your a real big butt kisser

Interview Question – HR sometimes ask about doing a job that has nothing do with what your are applying for   Answer Question

Reason for Declining – Benefits real sucked compared to other place I had applied

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Accepted Offer

Neutral Experience

Customer Service Representative Interview

Customer Service Representative

I applied through a recruiter and interviewed at Express Scripts.

Interview Details – Hassel, you would think you were applying for Fort Knox.

Negotiation Details – There wasnt any.

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Accepted Offer

Positive Experience

Average Interview

Customer Service Representative Interview

Customer Service Representative

Interviewed at Express Scripts

Interview Details – phone interview then face to face interview

Interview Question – just the regular interview questions   Answer Question

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1 person found this helpful

Accepted Offer

Neutral Experience

Easy Interview

Customer Service Representative Interview

Customer Service Representative
Irving, TX

I applied in-person - interviewed at Express Scripts in July 2009.

Interview Details – The interviewer asked if i had any service customer experience. I did but they aslo trained their new hires

Negotiation Details – No they hired their reps at a base pay

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Accepted Offer

Positive Experience

Average Interview

Customer Service Representative Interview

Customer Service Representative

I applied through a staffing agency and the process took 1 week - interviewed at Express Scripts in October 2012.

Interview Details – Contracted through temp agency. Received call for interview the day after I applied. 1st interview through temp agency. 2nd interview at express scripts. Hired 1 month before class began. 7 weeks paid training. Express Scripts starting transition for temp employees to permanent employees after 3 months.

Interview Question – No really difficult questions. Basic questions. Why should we hire you?   Answer Question

Negotiation Details – Firm on $11/hr. No negotiations.

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No Offer

Neutral Experience

Easy Interview

Customer Service Representative Interview

Customer Service Representative
Bensalem, PA

The process took a day - interviewed at Express Scripts in December 2010.

Interview Details – not sure what you are looking for. I came in after getting a call from HR, and was interviewed by the dept. Supervisor . She made a recommendation to hire me, and I rec'd a follow up call with an offer.

Interview Question – Why do you want to change jobs, and work for or company.   Answer Question

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