Extended Stay America

  www.extendedstayamerica.com
  www.extendedstayamerica.com

Extended Stay America Interview Questions

Updated Nov 23, 2014
Updated Nov 23, 2014
21 Interview Reviews

Interview Experience

Interview Experience

55%
16%
27%

Getting an Interview

Getting an Interview

43%
31%
12%

Interview Difficulty

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Average

Interview Difficulty

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Candidate Interview Reviews

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  1.  

    Guest Service Representative Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took a weekinterviewed at Extended Stay America.

    Interview Details

    The interview process was short and sweet. They needed to hire a front desk position ASAP. I wasn't asked a lot of questions. I explained my background and work history. The manager told me about the position and how much the pay was. I wish it was hired but I needed a job asap.

    Interview Questions
    • There wasn't any difficult questions just why I wanted to work for ESA   Answer Question
    Accepted Offer
    Positive Experience
    Easy Interview
  2.  

    Night Audit/Laundry, Front Desk Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took a weekinterviewed at Extended Stay America in August 2014.

    Interview Details

    I applied online and within 2 days i received a call back for an interview. I went to the interview and it was very informal. The hiring manager seemed as though she was looking for security more than a Laundry person. She let me know if i got the job, that I would receive a job offer. Later on that night i received the job offer, i accepted and my background check took about 2 days. After that i started.The process took less than a week. No drug test at this location.

    Interview Questions
    • Do you believe you can deal with pushy or rude customers?   Answer Question
    Negotiation Details
    NO negotiation
    Accepted Offer
    Positive Experience
    Easy Interview
  3.  

    Front Desk GSR Interview

    Anonymous Interview Candidate in Akron, OH
    Anonymous Interview Candidate in Akron, OH
    Application Details

    I applied online. The process took 1+ weekinterviewed at Extended Stay America.

    Interview Details

    apply online, one on one and then wait forever for background check and they really didnt know what they were doing....they make an offer, you accept, then they do the background check. what happens if you accept and dont pass?

    Negotiation Details
    none
    Accepted Offer
    Negative Experience
    Easy Interview
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  5.  

    Front Desk Agent Interview

    Anonymous Interview Candidate in Wake Forest, NC
    Anonymous Interview Candidate in Wake Forest, NC
    Application Details

    I applied in-person. The process took 1+ weekinterviewed at Extended Stay America.

    Interview Details

    I applied for the job and received a call back for an interview in roughly a week. The manager was very cordial and told me the hours that were being hired for and asked my availability. The company seemed to be doing well.

    Negotiation Details
    Very simple. I was looking for a part-time job with a decent salary and got it.
    Accepted Offer
    Positive Experience
    Easy Interview
  6. 1 person found this helpful  

    Night Guest Laundry Attendant Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    Was interviewed by a Gm and Team Lead, it was straight forward. Asked about previous job experience, gave scenarios and allowed me to pretty much explain how I dealt with different situations. Was hired on the spot and introduced to the boss of the GM.

    Interview Questions
    • What if a guest says there dog cage is broken and it wasn't like that before housekeeping entered the room?   View Answer
    Negotiation Details
    Didn't discuss pay.
    Accepted Offer
    Positive Experience
  7.  

    Night Laundry Interview

    Anonymous Interview Candidate in Warwick, RI
    Anonymous Interview Candidate in Warwick, RI
    Application Details

    I applied through an employee referral – interviewed at Extended Stay America.

    Interview Details

    Hiring process was fast and easy. You sit in a room he goes over everything. Job is self explainitory. You work overnights in a fast paced environment. Training is followed after but if your too good they leave you alone after a week...so milk it lol

    Interview Questions
    • There really wasn't a difficult question. It's more if you can handle a physical job during overnight hours. It can be pretty tough   Answer Question
    Negotiation Details
    He said its 9.50 and that's with shift differential
    Accepted Offer
    Negative Experience
    Average Interview
  8.  

    Hotel Manager Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through other source. The process took 2 weeksinterviewed at Extended Stay America.

    Interview Details

    Its who you know not what you know. Only males & Non white males are promoted and the salary is higher for the men. The hiring process was better 5 years ago than now. Now its legal forms & affirmative action, not the work ethic, knowledge or the personality.

    Interview Questions
    Negotiation Details
    I was promoted from a desk spot. No neg.
    Accepted Offer
    Neutral Experience
    Average Interview
  9.  

    Night Auditor Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    filled out app, ran a back ground check, had an interview, was hired

    Interview Questions
    • questions on personal background and marriage   View Answer
    Negotiation Details
    fine
    Accepted Offer
  10. 2 people found this helpful  

    Front Desk Agent Interview

    Anonymous Interview Candidate in Fremont, CA
    Anonymous Interview Candidate in Fremont, CA
    Application Details

    I applied through a recruiter. The process took a dayinterviewed at Extended Stay America in September 2013.

    Interview Details

    I was recruited to work by the team lead when i was working in fast food. she told me to come to the hotel and fill out an application. I had an interview with the team lead and then the general manager the same day, and would be hired pending a background check.

    Interview Questions
    • If a pre-booked guest wanted a nonsmoking room but the only availability was smoking, how would you handle the situation?   View Answer
    Accepted Offer
    Positive Experience
    Average Interview
  11.  

    Hotel Manager Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    The interview process was typical. I submitted a resume online and received an invitation to interview. The manager who initially interviewed me was pleased, and invited me for a second interview. After the second interview I completed a background check, and was offered the position upon receipt of results.

    Interview Questions
    • I was not asked any difficult or unexpected questions during my interview.   View Answer
    Accepted Offer

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