I applied online and the process took a day - interviewed at Extra Space.
Interview Details – I was instantly attracted to this position and began to apply online. Before you enter in any education/work experience, there are several pre-screening questions. I filled all of these out and then was immediately told I didn't have the position. I was confused since I hadn't entered in any personal information yet and everything I selected on the pre-screen met their requirements. I sent an email to their corporate HR to see if it was a glitch or what the reasoning was...I really wanted that job! They told me I didn't meet the qualifications. Here's where I think the confusion was. The experience requires states "Bachelor's degree OR equivalent of 3-5 years work experience." Since I have a Bachelors degree and 2 years of experience, I interpreted that as one or the other. Either a Bachelor's degree, OR 3-5 years experience. If they're going to deny someone employment before they're able to type in their education and experience, then change the requirements on the job advertisement to say Bachelors degree AND 3-5 years experience.
Interview Question – I never got asked any questions. Answer Question
I applied through an employee referral and the process took 4+ weeks - interviewed at Extra Space.
Interview Details – Applied online, a recruiter called and asked a few questions, had an interview with District Learning Specialist and than finally an interview with District Manager.
Interview Question – All standard questions Answer Question
Negotiation Details – No room for negotiation
I applied online and the process took 3+ weeks - interviewed at Extra Space in September 2013.
Interview Details –
The interview process was lengthy and multifaceted as is the norm for this type of position. It started with an email response back to my online application. I then video conferenced with the recruiter based in Utah which focused on the general type of skills and management style questions after which I was scheduled for another interview with the local HR business partner. So two weeks later I once again interviewed via video conference, the interview went well and she advised me I would be scheduled to meet and interview with the Division Vice President. Two weeks later I interviewed with the DVP as well as the talent manager at the local region office. The interview for the first 40 minutes felt very much like an interrogation about how my current employer ran their operations (I work for a competitor) very few questions about my skills or management style until almost the end of the process. I also interviewed with the Talent Development manager. Before I left the DVP advised me that he was going to also have me meet with a Senior District Manager as this was part of their interview process. (This felt odd as usually you interview with all the underlings and finally with the DVP, this interview seemed backward as now I was set to interview with an underling). A week later I drove out to the bay area to interview with the SDM once again the interviews focus seemed to on my employer’s current operational practices and slightly on my skills. The interview seemed to go well until I received: A thanks for interviewing email a day later.
The interview process seemed a bit backwards as I interviewed and was moved forward in the process by the DVP only to be stymied by the underling SDM.
The other concerning this was that one of my hourly employees had also sought out a position with this company and interviewed with the same Senior District Manager. During her interview he advised her that I had also interviewed with his company and that HE was not going to be hiring me!!! Since I have a good relationship with my employee and I knew she was looking elsewhere, she told me right away. But this lack of discretion and boosting that HE was not going to hire me I found to be unprofessional and really disturbing.
Interview Question – Nothing out of the ordinary Answer Question
Very Easy Interview
I applied in-person and the process took 5 days - interviewed at Extra Space in June 2013.
Interview Details – Applied online had first interview with District Learning Specialist. Interview was fairly easy had second intto do drug Interview 3 days later with District Manager. Given 24 hours to take drug test took that morning and given offer the same day.
Interview Question – No difficult questions should have gone into more depth about cleaning responsibilities Answer Question
I applied online and the process took 1 week - interviewed at Extra Space in May 2013.
Interview Details – I'd been applying on line for months, without much response. Then I applied for an Assistant Manager position in my home town and was called a few hours later. Getting the actual interview took more time than usual, mostly because of phone tag. The manager that I interviewed with was very friendly and professional. She had appropriate and well thought out questions to determine my experience and capabilities as they related to the job duties. I thought I nailed the interview, everything went very well and the Manager said that I'd interview with the District Manager before the end of the week. But then, I never heard from the District Manager, when I called the Manager that I interviewed with, she was very evasive. Weird response, disappointing to say the least. I can only imagine that they'd offered the position to a more qualified candidate, but were hesitant to tell me that.
Interview Question – Describe "Work Culture" Answer Question
I applied online and the process took 3 months - interviewed at Extra Space in May 2013.
Interview Details – Long, thorough interview process. 9 Interviews in total.
Interview Question – Tell me about a difficult situation you were put in during a time you were employed as a manager and how you handled it; what was the outcome? Answer Question
I applied through an employee referral and the process took 2 weeks - interviewed at Extra Space in November 2012.
Interview Details – The hiring process is often long. You have to interview with several individuals and take assessments
Interview Question – Tell me about a time that you disagreed with the direction you were given by a supervisor or boss and how you handled that situation. Answer Question
Negotiation Details – No negotiation
I applied online and the process took 2+ weeks - interviewed at Extra Space.
Interview Details –
I applied via the website. Got contacted about 10 days later by a location manager for a phone screen which is basically a phone interview. My interview was pretty brief and basically consisted in describing my current job and my duties there. She then just said ok and thanks and hung up. She called me within two hours to schedule an in person interview with her about 2 days later. I went and she liked me alot. She even told me so herself and that she would talk to her DM about me. She asked me about a time when there was a difficult situation with a customer and how did I handle it, my current job duties, what would you say to a customer if there is something they want that is against policy or you simply cant do that for them..questions like that. Typical interview questions. She then scheduled me for an in person interview with the District Manager two days later. This is when things started to go downhill and I was very displeased...
So I went to the interview with the DM and when I got there I was told to have a seat. There were two other people waiting there as well at the same time I was told to come in so it seems they gave all the candidates the same arrival time which isnt very good. Then a few minutes later another person came in. I had to wait 2 hours before I was seen. He made everyone wait a ridiculous amount of time when he couldve just set a wider margin between one interview time and the next. I found that to be very inconsiderate to everyone there. When I was finally seen he basically just proceeded to talk to me about the company and the duties the position would involve and asked me no questions whatsoever as to my job experience or my current job duties or to how I would contribute to the company or my sales experience. Therefore, I had no chance to show him what I can do and sell myself to him. He then proceeded to put me with a Store Associate which is not in a managerial position or qualified to make hiring decisions and told me to go with him and I would have to sell a unit to him. He told me not to worry too much about the sales pitch because he knew it wouldnt be spot on since most of the candidates havent really worked in storage before and that they offered training anyhow. The DM who interviewed me and is the one who makes the hiring decisions didnt come along with us and therefore didnt hear my sales pitch at all of how I would sell a unit to a potential customer. I found that to be absurd and unfair since the associate wasnt qualified to evaluate me. Then after I attempted to sell the unit to the associate and he walked me around the facility he told me that if anything the DM would call me. The whole interview and all the time I waited took 2 hours and in the end I was asked no relevant questions and the only relevant question that was asked was not even evaluated by the recruiter. The next day I received an automated email saying that they had decided to move on with candidates whose qualifications more closely matched what they were looking for.
Overall, I found the experience to be unprofessional, not carried out properly, and a complete waste of my time.
Interview Question – Sell me a storage unit Answer Question
I applied online and the process took 7+ weeks - interviewed at Extra Space in July 2012.
Interview Details – I applied online and was contacted by Corporate Recruiter. From there I had 4 additional interviews. Everything seemed to go well but didn't receive contact until I made 3 attempts to contact them to find out the decision. At that point a generic email came saying they will pursue an individual that more closely match their current needs. Many interview questions centered around hiring people and the use of behavior type questions.
Interview Question – Nothing unexpected. View Answer
The process took 2 weeks - interviewed at Extra Space in March 2012.
Interview Details – Had several interviews that went very well and then absolutely no communication afterwards. They wouldn't return my calls or emails. Very poor communication.
Interview Question – Can you show me your excel skills right now? View Answer
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