Glassdoor is your free inside look at FAA interview questions and advice. All 19 interview reviews posted anonymously by FAA employees and interview candidates.
FAA Interview Questions & Reviews
Getting the Interview 19 Interviews
Interview Experience 18 Ratings
Air Traffic Controller at FAA
Accepted Offer – Reviewed Mar 29, 2013
Interview Details – Multi-step process consisted of psychological testing, in-person interview at nearest facility, followed by medical testing.
Interview Question – Questions were all generic, read off a paper. Answer Question
Negotiation Details – No negotiating. Just lots of waiting.
Helpful Interview?
Yes |
No
Problem with this interview?
Management at FAA
Accepted Offer – Interviewed in New York, NY Mar 2009 – Reviewed Mar 27, 2013
Interview Details – Hiring process was very fair and considered all of the previous work experience along with education.
Interview Question – Situation based questions--Problem, Action Taken, Result Answer Question
Negotiation Details – Open for negotiation
Helpful Interview?
Yes |
No
Problem with this interview?
Contract Specialist at FAA
Accepted Offer – Interviewed in Renton, WA – Reviewed Oct 20, 2012
Interview Details – Initially, lengthy online application process. Once done though, easy to edit and apply for future jobs. Interview time frame and hiring process is dependent on urgency to fill the position and of course, funding.
Interview Question – Being asked to expand on the definition of being "a team player". I've found the hiring person is looking for specific characteristics and not the canned response of "being able to work well with others, being flexible and adaptable". Person is looking for specific examples describing a situation, what you did in response, and what the outcome of the situation was. Answer Question
Negotiation Details – What were you able to negotiate? What advice would you give others considering an offer?
Helpful Interview?
Yes |
No
Problem with this interview?
Computer Specialist at FAA
Accepted Offer – Interviewed in Oklahoma City, OK Jun 2010 – Reviewed Sep 23, 2012
Interview Details – Very slow process - 2-3 months. Process is similar throughout the FAA. There are variants when it comes to interviews. At the interview ask or listen to the rules and understand them before proceeding. When completing the application, detail and verbosity are key. There are key works used in the advertisement and, if not found in the resume, eliminate the applicant.
Interview Question – None - questions were typical. Answer Question
Negotiation Details – Very little negotion. Salaries are generally schedule values and not negotiable.
Helpful Interview?
Yes |
No
Problem with this interview?
Regional Operations Center at FAA
No Offer – Interviewed in Renton, WA Aug 2012 – Reviewed Sep 6, 2012
Interview Details – I was engaged two weeks prior to the interview with notification that I had been selected as a finalist. I was given the option for what interview period I would like [a one hour block with three interviewers as a preliminary followed by a 30 minute block with the hiring manager], then sent directions to the interview site in Renton. A background check was included in the process.
Interview Question –
All questions followed a basic Performance Based interview process (find out about Performance Based Interviewing on VA website) - all the answers were there as well as Answers.com.
Typical questions included:
II Customer Service In your current job, who are your internal and external customers? Specifically, how do you get satisfaction feedback from your internal customers? Specifically, how do you get satisfaction feedback from your external customers? Give specific examples of how you have used both negative and positive feedback.
II Interpersonal Effectiveness A part of this job is documenting your work. On a scale of 0 to 10 with 10 being excellent writing skills, how would you rate your writing ability? Give specific example of the types of documents you write routinely. What feedback do you get from your supervisor on your writing skills?
II Personal Mastery Developing and using a detailed procedure is often very important in a job. Tell about a time when you needed to develop and use a detailed procedure to successfully complete a project.
II Systems Thinking In your current job, what organizational change have you made or contributed to that you are proud of? How did you go about making the change? What has been the impact of the change?
II Technical Skills Give me an example of a time when you used good judgment and decision-making in solving a problem.
View Answer
Helpful Interview?
Yes |
No
Problem with this interview?
Air Traffic Controller at FAA
Accepted Offer – Interviewed in Montgomery, AL Dec 2011 – Reviewed Feb 1, 2012
Interview Details – I met with a gentleman who was the manager of the control tower facility nearest to me. It was a casual, friendly conversation, with many of the questions consisting how I handle pressure, times in my life where things didn't go my way, my hobbies, why I want to go into this field, etc. Post-interview communication went through FAA human resource specialists. Mine was very helpful in keeping my abreast of my application status.
Interview Question – Name a time working in the tower where you saw a potential conflict. How did you solve it? View Answer
Negotiation Details – Non-negotiable.
Helpful Interview?
Yes |
No
Problem with this interview?
Airport Dispatcher at FAA
No Offer – Interviewed in Tampa, FL Oct 2011 – Reviewed Dec 17, 2011
Interview Details – I applied online through Tampa, FL civil service. Was asked to come in to do typing and skills test within 2 weeks. Upon arrival, after paying $7.00 to park in downtown Tampa, FL the place was flooded with people applying for the same job 1 week before the deadline. Typing was easy, just type the addresses correctly with good speed. Skills test was average, mostly logical questions that pertain to job. Study guide is online at the civil service website. You will know before you leave if you will pass the test. I recieved an email stating I was in the ranking for the job and the FAA and not Tampa Civil Service would contact me if they wanted to setup an interview. No call, or follow up after numerous attempts to contact everyone about status.... (this seemed to be the industry)
Helpful Interview?
Yes |
No
Problem with this interview?
Secretarial Position at FAA
No Offer – Interviewed in Alexandria, VA Oct 2011 – Reviewed Oct 31, 2011
Interview Details – From the time the job closed to interview, it was almost 4 months. Was asked a series of several "what would you do in this situation" questions. They thanked me for my time and asked if I had any questions. Was told that an offer could take just as long as the interview process did and not to give up.
Interview Questions
- What would you do if you overheard co-workers talking about the new person (or another employee) in the bathroom or breakroom? Answer Question
- What would you do if you saw an employee posting a threatening notice on a bulletin board? Answer Question
Helpful Interview?
Yes |
No
Problem with this interview?
Management and Program Analyst at FAA
Accepted Offer – Interviewed in Jamaica, NY Mar 2010 – Reviewed Mar 7, 2011
Interview Details – For a federal agency, the interview process was very well structured. There were several questions, and the interview was timed.
Negotiation Details – Government job, so, no much room for salary negotiation. Benefits for federal employees are pretty much standard across the board for all.
Helpful Interview?
Yes |
No
Problem with this interview?
Computer Specialist at FAA
Accepted Offer – Interviewed in Oklahoma City, OK May 2009 – Reviewed May 21, 2010
Interview Details – After the online application process and confirmation that I was able to satisfactorily pass the background investigation I was offered a position. No formal interview was conducted
Negotiation Details – I was able to negotiate a slightly higher salary but that was all. Always ask for enhanced leave accrual and for any past contracting experience to be honored toward vacation accrual. Overall, the process was very straight forward and easy going.
Helpful Interview?
Yes |
No
Problem with this interview?
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