FIS Customer Service Representative Interview Questions

3 Interview Reviews

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2 people found this helpful  

Customer Service Representative Interview

Anonymous Interview Candidate
Anonymous Interview Candidate
Application Details

I applied online. The process took 5 daysinterviewed at FIS.

Interview Details

Great interview, basic questions. Mostly scenarios about you past customer service experiences and actions that you took in regards to them. Interviewed on a Tuesday, was offered the job that Friday.

Interview Questions
Accepted Offer
Positive Experience
Easy Interview

Other Interview Reviews for FIS

  1. 2 people found this helpful  

    Customer Service Representative Interview

    Anonymous Interview Candidate in Little Rock, AR
    Anonymous Interview Candidate in Little Rock, AR
    Application Details

    I applied online. The process took a dayinterviewed at FIS in August 2009.

    Interview Details

    The hiring consisted of a 1hr. 30 min skills test. Next the recruiter goes over the results of the test with you and then you interview with a hiring manager. The interview consists of the manager asking questions regarding past work experience.

    Interview Questions
    • When was a time you made a professional promise and were not able to fulfill it.   Answer Question
    Accepted Offer
    Positive Experience
    Easy Interview
  2.  

    Customer Service Representative Interview

    Anonymous Employee in Makati City (Philippines)
    Anonymous Employee in Makati City (Philippines)
    Application Details

    I applied through a staffing agency. The process took a dayinterviewed at FIS in September 2011.

    Interview Details

    Initial Interview - ask you simple questions to test your communication skills like:
                 Tell me something about your childhood. Just simple questions really.
    then you will be sent home, someone will call you if you get the job.
    They present a contract with huge salary packages.

    Interview Questions
    • What Philippine Law would you like to change?
      What BPO policies would you like to change or suggest?
       
      View Answer
    Reasons for Declining

    I was currently employed and not allowed to leave just yet

    Declined Offer
    Positive Experience
    Easy Interview

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