FTD Interview Questions

Updated Jul 13, 2015
13 Interview Reviews

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Candidate Interview Reviews

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  1.  

    Human Resources Generalist Interview

    Anonymous Employee in San Diego, CA
    No Offer
    Negative Experience
    Average Interview

    Application

    I applied online – interviewed at FTD (San Diego, CA) in May 2015.

    Interview

    I received an email from the recruiter to schedule a phone interview. Spoke with her for 1/2 hour. I received an invitation to come in for an In person interview with recruiter and HR Director

    Interview Questions

    • Interesting that the recruiter prepped me on what the Director liked, how to act, how to answer questions. After speaking with the Director, she was back to ask me specifically what the Director asked and how I answered the questions. I thought it was unusually and it made me uncomfortable.   Answer Question
  2.  

    Declined Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 2 daysinterviewed at FTD in January 2015.

    Interview

    Was contacted for an interview almost immediately, went in for testing and drug screening. The whole thing took me like 1 1/2 hours. They advertise it as seasonal, but really its a TEMP position. it's not for 2 or 3 months, it's just for around Valentines and Mothers day and whenever else they need you. You MIGHT be offered to become permanent, and you MIGHT be offered to come back later. Hours are either crazy early or crazy late (work until midnight, really??????) $11/hour, no benefits, work a few weeks at a time, and then nothing? they should really say its Temp, not seasonal.

    Interview Questions

    Reasons for Declining

    I declined the offer because the positions is seasonal for only a few weeks at a time, and maybe they call you back for a few more weeks. Make sure you ask if this is a regular positions, or only temp/seasonal.

  3.  

    Financial Representative Interview

    Anonymous Interview Candidate in Downers Grove, IL
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied through college or university. The process took 3 weeksinterviewed at FTD (Downers Grove, IL).

    Interview

    Initially, I applied to the position through an online job portal. About a week later I received a phone call from the recruiter for an initial phone screening. It was relatively simply, with relaxed questions such as "where are you living" "Tell me bout your background" "do you have any experience in this related field?"

    Interview Questions

    • There where not many difficult questions. If you are an outgoing person and your background matches what they are looking for, then th a interview is more of them testing you out to understand your personality   Answer Question
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  5.  

    Member Solutions Representative Interview

    Anonymous Interview Candidate
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 5 daysinterviewed at FTD.

    Interview

    My interview was like meeting a new friend. The woman did not ask me much about my previous positions.

  6.  

    Seasonal Customer Service Representative Interview

    Anonymous Interview Candidate in Downers Grove, IL
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 1 dayinterviewed at FTD (Downers Grove, IL) in January 2014.

    Interview

    A group of about 20 individuals shows up at the Downers Grove headquarters for a group screening session. Each person has to fill out a 4-page application that requires information on previous employers. At the end of the application completion process, you are given spelling test, a grammar test and a data entry test. You then fill out some personal information that allows FTD to run a background check on you. If you successfully pass these tests, you go to a conference room where an HR person tells 5-6 of the newbies about the job. You also perform a cheek swab drug test that is submitted at the end of the meeting. NOTE: THERE IS NO INTERVIEW. JUST SKILLS TESTING. I started training 2 days after the "interview."

    Interview Questions

    • No interview = no surprising questions.   1 Answer

    Negotiation

    There are no negotiation for seasonal jobs. The job pays 11.00 per hour and you get to work overtime during busy periods.

  7.  

    Customer Service Representative Interview

    Anonymous Interview Candidate in Downers Grove, IL
    Accepted Offer
    Negative Experience
    Easy Interview

    Application

    I applied online. The process took 1 dayinterviewed at FTD (Downers Grove, IL) in April 2013.

    Interview

    laughable at best.... As long as you could pass their tests ( I was allowed to take the spelling test 4x'x and am sure if I did not pass I would be able to take it a 5th time), as long as you passed the background and drug test... you were hired. They wanted warm bodies for the mothers day rush... nothing more , nothing less.

    Negotiation

    contracted position... only thing in question is do you want to work 8-4:30 (train 6:30-3) or work 3:30 to 12. Other than that salary was set, .... no negotiations... this is the job take it or leave it.

  8.  

    Executive Assistant Interview

    Anonymous Interview Candidate in San Diego, CA
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied through a recruiter. The process took 2+ monthsinterviewed at FTD (San Diego, CA) in January 2013.

    Interview

    Hiring experience was excellent. The HR Rep continued to call and follow-up even when I was slow to respond. I had two phone interviews and then flew down to meet the head of HR, my three Executives and the Sr. Exec. Assistant. The process was a very good experience and I felt very relaxed during all the 1-1 interviews.

    Interview Questions

    • Discribe yourself and your experience.   1 Answer

    Negotiation

    There was no negotiation.

  9.  

    No Offer
    Negative Experience
    Easy Interview

    Application

    I applied through a recruiter. The process took 1 dayinterviewed at FTD (Downers Grove, IL) in January 2012.

    Interview

    This interview experience was the worse I have ever been. The HR Manager was not even dressed for the so called interview (was not even an interview). HR Manager just stated to me, irrelevant things not pertaining to the interview and went to get 3 technical guys, as he called them. Yeah Right. I was interviewed by 3 tech guys (so they called themselves). They did not know what they were talking about in terms of technical skills required for the job. One guy was asking me questions and reading from the sheet the whole time. He was not even looking at me. Also, when I applied for this job, the recruiter had it posted as Help Desk Analyst and when I get to the interview, they said it was not a Help Desk Analyst position but a Technical Support Rep role. 2 Different things. I was fully aware that the support would be for the end users!!!!!! After the interview, the HR Manager wanted clarification that I understood the position to be a Technical Support Rep position and I clarified this 150% with them and he was satisfied with that. Recruiter came back to me and stated that the HR Manager was going to "pass" on me and that I was lite in experience. No, I have more then enough experience. Also they stated that that the company got the impression that I was looking for a help desk role. I clarified with them I don't know how many times that I was fully aware that this role was a technical support role! Anyway, as of this day....they are still looking to fill the position. LOL

    Interview Questions

    • Where do you locate the configuration settings to add a printer to the network?   1 Answer
  10.  

    Customer Service Representative Interview

    Anonymous Interview Candidate in Downers Grove, IL
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 2 daysinterviewed at FTD (Downers Grove, IL) in November 2011.

    Interview

    Very easy.

    Interview Questions

    • Nothing. Truly. Very easy interview. Be prepared for on the spot drug test. For some people, this is an issue.   Answer Question

    Negotiation

    No negotiations. It is $11 an hour and that's it.

  11.  

    Field Business Consultant Interview

    Anonymous Interview Candidate
    Accepted Offer
    Easy Interview

    Application

    I applied online. The process took 4+ weeksinterviewed at FTD in May 2011.

    Interview

    Easy interview process. Phone interview with Regional Vice President. Face to Face interview with Regional Vice President. Phone interview with Regional Vice President from another area

    Interview Questions

    • Dont really remember any difficult or unexpected questions   Answer Question

    Negotiation

    Negotiate for salary at the beginning. This position does not typically receive pay increases. Commission program is set up so that most every rep makes the same amount of money no matter how well or how poorly they perform

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