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www.fxcm.com New York, NY 500 to 999 Employees
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FXCM Interview Questions & Reviews

Getting the Interview  35 Interviews

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Interview Experience  34 Ratings

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38%
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35 interview experiences
Updated Mar 30, 2013
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Interview Outcome:   All No Offer Received Offer

Operations Associate at FXCM

Accepted Offer – Reviewed Mar 6, 2013

Interview Details – The process starts with a telephone interview with the HR specialist. Once you've been vetted via telephone, you'll be invited to an in-person interview. I was asked to come in for the interview only 2 days after the phone interview.

The interview consisted of a portion with the HR specialists, a portion with the managers for the department and any other specialized team members (depending on the position applied for).

I received the job offer 3 days later.

Interview Question – The managers mostly wanted to get an idea of the kind of personality I had. They didn't ask any questions about my previous work experience or qualifications for the position.   Answer Question

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Customer Service Representative at FXCM

No Offer – Interviewed in San Francisco, CA – Reviewed Feb 2, 2013

Interview Details – Initially met one of the managers during a presentation at school where I turned in my resume. What followed was a quick prescreen phone interview that lasted about 15-20 min. where they asked the most basic questions such as periodical I read, sources of information and my experience in investments.

I then had an appointment to interview in their San Francisco office with the same manager I meet. I was initially interviewed through a teleconference monitor by someone from Dallas and then the manager afterwards. Not really technical outside of testing your knowledge of current events and the global economy. It mostly surrounded behavioral questions and getting to know you personally (teamwork, initiative, communications.. etc). Altogether it took about 1 1/2 hours. The office was small although it had a pleasant atmosphere to it with all the co-workers appearing very friendly and down to earth. I got to meet a couple after the interview. I enjoyed the whole interview process as it was completed relatively quick and everyone was very welcoming.

Interview Questions

  • Explain to me what is going on in the global economy right now. (Both spent some time on this topic)   Answer Question
  • What do you not like to do in a job.   Answer Question
  • Give me an example of a situation where you were able to persuade someone. (emphasized this was a main job skill)   Answer Question

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Reconciliation Specialist at FXCM

No Offer – Interviewed in New York, NY Jan 2013 – Reviewed Jan 14, 2013

Interview Details – Interviewed for this position a week after applying. Interview was extremely easy. Hardly any questions were asked, which showed their lack of interest in me. Then was asked if I had any questions. I feel that it was a waste of my time. Did not receive any information about a second interview.

Interview Question – Don't remember.   Answer Question

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Financial Service Representative at FXCM

No Offer – Interviewed in San Francisco, CA Sep 2012 – Reviewed Oct 30, 2012

Interview Details – The Interview process consisted of a quick phone interview. After the phone interview, I was invited into the office for an in person interview. The interview started with a webcam interview with the hiring manager in Texas for about 30 minutes. Next was an interview with two hiring managers.

Interview Question – What economic term can you explain in terms that anyone can understand?   View Answer

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Operations Associate at FXCM

Accepted Offer – Interviewed in Dallas, TX – Reviewed Oct 31, 2012

Interview Details – I was contacted by a human resources representative who was very friendly and conducted a phone interview. I was contacted a week later for a live interview. The live interview was composed of two sessions. The first session was a one on one interview with the division vice president. The second session was a panel/group interview with two vice presidents of the department. There was also a computer skills exam and an application exam. After the interview sessions, I was informed that I would be notified within 2 weeks if I qualified for the position.

Interview Question – Please provide information on a project/case/situation that you worked on very hard and failed. Also, describe why you think it failed.   Answer Question

Negotiation Details – The base pay is nonnegotiable.

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Financial Service Representative at FXCM

No Offer – Interviewed in Plano, TX Jul 2012 – Reviewed Sep 7, 2012

Interview Details – I had 3 total interviews: One with HR, one with the manager, and one with his manager (VP). The 3rd interview actually consisted of all three, one after the other. The woman in HR was very nice and asked easy interview questions: Why FXCM? What qualifies you?, etc. The manager asked slightly more probing questions testing market knowledge, previous experience, etc.

What really surprised me was the incompetence of the VP during the process. Like a good interviewee, I brought multiple copies of my resume, dressed in sharp suit, remained polite, but the VP was very disrespectful. During the end of the interview he mentioned that "honestly, [he] did not even look over [my] resume because I didn't see anything applicable to this job on it." I had customer service experience, an degree in Economics with a 3.97+ GPA, previous trading experience on it, and I had impressed the first two interviewers with what was on my resume. The VP instead asked an analytical brain teaser question not suitable for a representative position, and later in the interview asked that I "convince him of something". After arguing that the rental market may be a good investment right now, the VP stated: "I'm not convinced. Convince me of something else." Towards the very end of the interview, another manager interrupted twice to say we were taking too long, and that he wanted to use the room. All of these events made me uncomfortable there, and the VP only asked if I had questions after he said we were taking too long. Two weeks later I found out I was not hired. I honestly felt that the VP was more interested in making me feel intimidated and uncomfortable than he was evaluating me for the job I was interviewing for. I really felt like I wasted a great deal of time even considering working for this company. While I apparently couldn't convince the VP of anything, hopefully I can at least convince anyone reading this to be careful and skeptical if you're considering working for this company.

Interview Question – The brain teaser: You have 9 rubber balls, and a scale. One of the rubber balls is weighted less than the others. You can use the scale twice. How do you find which ball is weighted differently?   View Answers (2)

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FX Broker Intern at FXCM

Accepted Offer – Interviewed in Dallas, TX Jun 2012 – Reviewed Sep 5, 2012

Interview Details – Was a very simple interview that consisted of basic fit questions asked by a member of HR. Then, she hands you a document highlighting the mornings market news and your asked to read it. After that, the hiring manager comes and introduces himself and asks further fit questions and also walks through your resume. Finally, he asks you a few basic questions about the market to gauge if you follow the market. As long as you brush up on what's going on in the economy starting a week before, particularly anything related to the currency market, and can articulate yourself, you'll do just fine.

Interview Question – Name me a big news event that contributed to major market movement recently and why you think that is.   View Answer

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Customer Service Representative at FXCM

No Offer – Interviewed in Dallas, TX May 2012 – Reviewed Jul 31, 2012

Interview Details – I applied to FXCM online and a few days later received an email to set up an interview. The phone interview was pretty basic, asking me questions about my resume, and my interest in FXCM and the foreign exchange market. I felt like it went well, but a few days later received an email saying that they had decided to pursue other candidates.

Interview Question – What interests you about what FXCM does?   Answer Question

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Marketing at FXCM

Accepted Offer – Interviewed in San Francisco, CA May 2011 – Reviewed Jul 26, 2012

Interview Details – The interview process was relatively easy, and because the San Francisco office is small, I was only interviewed by a few staff. I was treated well throughout the interview process and got a good feel for the company during the onsite interview. The phone interview was relatively short, and more based on experience than personality.

Interview Question – What was your most difficult problem at previous job?   Answer Question

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Ops at FXCM

Declined Offer – Interviewed in New York, NY Jul 2011 – Reviewed May 23, 2012

Interview Details – There were three levels of interview. Starting from the team leader level/VP who then determines if candidate is worthy to pass onto MD for second round of interview. If candidate gets past the second round, they are interviewed by the COO, David Sakhai.

Interview Question – What is your biggest weakness?   Answer Question

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