Facebook Account Manager Interview Questions & Reviews
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Updated Mar 26, 2012 – Interview questions and reviews posted anonymously by interview candidates.
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Difficulty Rating [?] Based on 12 ratings 
“Difficult” Interview
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Interview Experience [?] Based on 12 ratings
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Account Manager at Facebook
Posted Mar 26, 2012
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5.0
Very Difficult Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Jan 2010 in Sydney (Australia) (took 2 months)
Gruelling, intensive. However it was great to meet all of the team and learn more about the workplace this way.
Interview Questions
Other Details
I got the interview through a Recruiter and the interview consisted of a Phone Interview, a 1:1 Interview, a Group/Panel Interview and a Presentation.
Helpful Interview?
Yes |
No
Inappropriate?
Account Manager at Facebook
Posted Aug 18, 2011 — 0 of 1 people found this helpful
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4.0
Difficult Interview
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Overall Positive Experience
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Interviewed and No Offer
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Interviewed Jul 2011 in Singapore (Singapore) (took 2 months)
Received a request on LinkedIn from a Facebook International Recruiter (based in Palo Alto). Was informed that Facebook is seeking an Account Manager for Online Sales Operations in Singapore. Wanting to understand further (and passion for social media), I consented to a phone interview. The first phone interview was from an International Recruiter and the call was mainly to highlight the responsibilities of the job. Questions asked were mainly open-ended questions about myself and thoughts on the company.
My second phone interview came a week after. The interviewer was a Sales Associate and her questions duly appraised my areas of expertise and suitability for the position. Questions this time around involved hypothetical scenarios ("What will do to convince your client to invest in FB Ads", "How would you prioritize 50 clients?").
Was informed a week after with regards to my 3rd phone interview, this time from an Account Manager based in Texas. Her questions were mainly related to the position and consist of hypothetical and behavioral questions ("What are your strengths/weaknesses", "How can you improve FB ads", "Say you are the account manager for XXX, how do you sell FB ads to them"?.
Received an email a couple of days later for an on-site interview with my potential colleagues. The office has quite a bit of communal space and the setup encourages interactions among colleagues - as expected from coming from FB. The session was split into three 1-on-1 interviews and aside from personal queries, some key questions asked were, "Who are our competitors?", "How can we improve FB ads?", "Advantages of FB ads compared to our competitors".
Although I did not receive the offer, overall it was a positive and enriching experience. Would recommend FB to anyone who wishes to pursue a career in the field of social media.
Interview Questions
Other Details
The interview consisted of a Phone Interview, a 1:1 Interview and a Group/Panel Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Account Manager at Facebook
Posted Jul 15, 2011
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5.0
Very Difficult Interview
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Overall Positive Experience
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Interviewed and No Offer
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Interviewed Jul 2011 in Palo Alto, CA (took 3 weeks)
Its a thrilling email when you get an email from fb.com saying they're interested in you. The overall experience was good. I got my decision in 4 days of my on site interview.
The interview style is definitely very different. They expect you to be an independent thinker, know the product and industry at expert level, and show energy.
The most common question is simply, why do you want to work at Facebook. I don't think they want to hear you want to get rich.
Expect to whiteboard, present case studies and show world class qualifications. The recruiter actually tells you this, so take it seriously.
Interview Questions
Other Details
I Applied Online and the interview consisted of a Phone Interview and a 1:1 Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Account Manager at Facebook
Posted Jun 22, 2011 — 1 of 1 people found this helpful
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2.0
Easy Interview
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Overall Neutral Experience
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Interviewed and No Offer
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Interviewed Jun 2011 in Austin, TX (took 2 weeks)
A friend of a friend referred me for the position and a recruiter reached out to me to schedule an interview about a week later. I had a relatively easy 30 minute call with the recruiter, which she was 10 minutes late for, where I described my background, and learned a little more about the position. I was told I would have to speak with an employee in the position I was interviewing for, and then the next step would be to fly me down to Austin for an in-person interview (I'm currently in NY).
A couple days later, I spoke with an Account Manager who asked relatively straightforward questions about my experience, and why I was interested in Facebook. Overall, I think it was a good conversation and I was able to develop a rapport. Things started to get a little weird after this point. After the call I asked the recruiter for the Account Manager's email so I could send a Thank You, to which I received a cold response that they couldn't disclose this information. I was then told I would have to have another phone interview with another Account Manager, and that this was "standard procedure" despite her saying different previously.
My call with the second Account Manager went find. She was a little more cold and standoffish than the first one, but it may have just been the phone interview. The call seemed to go fine, more softball questions about my experience, what I thought of the Facebook advertising product, etc, etc. I didn't get as good a vibe this time, and followed up with the recruiter at the end of the week for next steps. I got an email Monday that they would not be going forward with me as a candidate with little insight as to why.
My overall impression is that the HR department at Facebook is very young and inexperienced. Being late to my call gave me a bad first impression, and their rejection email referenced the incorrect names of the people I had interviewed with from their Account team. She also referenced a different position than the one I had applied to, and to which they were recruiting when I spoke with her - I applied for a job on their Agency team, and she said the position was on their Vertical team when we spoke, though when I spoke with the Account Managers they reverted back to treating it as a position with their Agency team. I'm sure part of it has to do with the fast pace which the company is growing, but I think they could do a lot more to treat their candidates respectfully.
Interview Questions
Other Details
I got the interview through an Employee Referral and the interview consisted of a Phone Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Account Manager at Facebook
Posted Apr 16, 2011 — 1 of 1 people found this helpful
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3.0
Average Interview
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Overall Neutral Experience
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Interviewed and No Offer
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Interviewed Apr 2011 in Austin, TX (took 2 weeks)
Had an informal call with a recruiter that was trying to rush the process so it sounded like they were trying to move quickly. She told me the process consisted of a one on one phone interview followed by an in-person interview where I would meet 4 other employees. My phone interview was 2 weeks after my initial contact with the recruiter because there was a Global Sales Conference the following week and no one was in the office.
When I had my one on one it was with a potential peer (NOT someone I would be reporting to) She had a similar background to mine and was very polite. Questions were relevant and not too difficult. I think in order to do well here, the interviewee has to be REALLY passionate about Facebook. If they don't get that sense, they will end up passing on you even if your experience and background fits like a glove. There's tons of people that are dying to work for this company so they can be picky.
My tip is make sure you sound excited about the chance to work there. Also, I'm sure they screen your profile so make sure you hide any inappropriate pics or comments. They won't bring it up but you can't convince me otherwise that they don't look you up beforehand.
Interview Questions
Other Details
I got the interview through a Recruiter and the interview consisted of a Phone Interview and a 1:1 Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Account Manager at Facebook
Posted Aug 22, 2010
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4.0
Difficult Interview
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Overall Positive Experience
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Interviewed and No Offer
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Interviewed Mar 2010 (took a day)
I had only 1 interview with the recruiter who contacted me within 3 days after my online application. She sounded very professional over the phone setting the framework for the interview. Do be prepared for questions relating to adverstiments, campaign ads on Facebook, how does Facebook differ from Google and Yahoo and what makes Facebook so unique.
Interview Questions
Other Details
I Applied Online and the interview consisted of a Phone Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Account Manager at Facebook
Posted Aug 6, 2010
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3.0
Average Interview
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Overall Negative Experience
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Received and Declined Offer
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Interviewed Jun 2010 in Austin, TX (took 2+ months)
Process started over email and scheduling was very long and drawn out
Interview Questions
Reason for Declining
bad experience fit
Other Details
I Applied Online and the interview consisted of a Phone Interview, a 1:1 Interview and a Skills Test.
Helpful Interview?
Yes |
No
Inappropriate?
Account Manager at Facebook
Posted Jul 31, 2010
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2.0
Easy Interview
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Overall Neutral Experience
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Interviewed and No Offer
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Interviewed Jan 2010 (took 3 weeks)
First interview with the recruiter. Basic interview questions were asked.
Second interview was with someone on the team. More in depth questions (based on experience) were asked.
Waited around a week before getting rejected for on site interview. I was told they were looking for someone more experienced and could work directly off being hired.
Interview Questions
Other Details
I got the interview through an Employee Referral and the interview consisted of a Phone Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Account Manager at Facebook
Posted Jun 28, 2010
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4.0
Difficult Interview
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Overall Positive Experience
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Interviewed and No Offer
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Interviewed Jun 2010 in Austin, TX (took 3 weeks)
I applied at facebook several weeks before a current employee there recommended me to the talent recruiter. The interview process consisted of 1. Timed writing sample, 2. Phone screen conversation, 3. Phone Interview, 4. In person rotation interview (talking to 2-4 interviewers, each individually).
Everyone involved in the interview process was very friendly and pleasant.
Interview Questions
Other Details
I got the interview through an Employee Referral and the interview consisted of a Phone Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Account Manager at Facebook
Posted Apr 20, 2010
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4.0
Difficult Interview
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Overall Negative Experience
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Interviewed and No Offer
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Interviewed Mar 2010 (took 2 weeks)
Received an email saying that someone from HR would be calling for a phone interview. No call was ever received, but about a week and a half later I received an email instructing me to take an online essay prompt. After completing and submitting the essays, I was contacted by email saying that I did not recieve the position. At no point, did anyone contact me by phone, nor respond to any emails.
Interview Questions
Helpful Interview?
Yes |
No
Inappropriate?
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