Facebook User Operations Analyst Interview Questions & Reviews
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Updated Mar 20, 2012 – Interview questions and reviews posted anonymously by interview candidates.
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Difficulty Rating [?] Based on 29 ratings 
“Average” Interview
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Interview Experience [?] Based on 29 ratings
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| 1–10 of 29 Facebook Interviews | Sort by |
User Operations Analyst at Facebook
Posted Mar 20, 2012
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4.0
Difficult Interview
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Overall Positive Experience
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Interviewed and No Offer
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Interviewed Feb 2012 in Austin, TX (took 3 weeks)
Very helpful in making sure I got through the interview process in the amount of time I needed. The final round was very detail oriented, and they are focused on making sure that you are love Facebook and User Operations. Make sure you have experience with all of their user operation tools on the website such as help center, etc.
Interview Questions
Other Details
I got the interview through an Employee Referral and the interview consisted of a Phone Interview and a 1:1 Interview.
Helpful Interview?
Yes |
No
Inappropriate?
User Operations Analyst at Facebook
Posted Mar 19, 2012
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3.0
Average Interview
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Overall Positive Experience
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Interviewed and No Offer
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Interviewed Feb 2012 in Dublin, County Dublin (Ireland) (took 2 days)
After the first phone interview with HR, I got invited for onsite interviews with 4 different employees. There was the manager of the team, 2 seniors from different teams as well as a senior team member. Really nice people and nice chats, they make you feel very welcome and comfortable. The questions were not mean, just very open and apparently, I should have brought more examples from previous work/life situations in order to prove my points.
Interview Questions
Other Details
I got the interview through an Employee Referral and the interview consisted of a Skills Test, a 1:1 Interview and a Phone Interview.
Helpful Interview?
Yes |
No
Inappropriate?
User Operations Analyst at Facebook
Posted Mar 12, 2012
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3.0
Average Interview
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Overall Positive Experience
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Interviewed and No Offer
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Interviewed Feb 2012 in Austin, TX (took 3 months)
The only reason the entire process took 3 months was because I was abroad at the time I started communicating with FB about the role. They were prompt throughout the whole process. I received a call about a week after submitting my resume (via an FB recruiter). The process consisted of an initial phone interview, followed by a writing sample test, and 2 more phone interviews. Since I was not in the US at the beginning of the process, I did one Skype interview and was flown out to Austin when I got back to have 4 more interviews at the office. My last interview was on a Thursday and I received a call on the following Tuesday. Rather than just saying "sorry can't offer you a position," the recruiter actually explained which questions indicated to the team that there might not be a match.
Interview Questions
Other Details
I got the interview through a Recruiter and the interview consisted of a Skills Test, a 1:1 Interview and a Phone Interview.
Helpful Interview?
Yes |
No
Inappropriate?
User Operations Analyst at Facebook
Posted Feb 7, 2012
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3.0
Average Interview
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Overall Neutral Experience
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Interviewed and No Offer
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Interviewed Jan 2012 in Menlo Park, CA (took 4+ weeks)
3 online questions - easy
phone interview - easy
another phone interview -easy
on site interview - met 4 people in 2 hours - easy to hard....
it's fun after all.
Interview Questions
Other Details
The interview consisted of a Phone Interview, a 1:1 Interview and a Group/Panel Interview.
Helpful Interview?
Yes |
No
Inappropriate?
User Operations Analyst at Facebook
Posted Jan 24, 2012
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3.0
Average Interview
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Overall Positive Experience
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Interviewed and No Offer
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Interviewed Oct 2011 in Austin, TX (took 2 days)
Very casual interview. The process was done through my university and it began with a "coffee hour" the day before to meet some of the recruiters and talk a bit more about the company. The interview was very laid-back and asked basic questions about my resume and experiences. Interviewer was very friendly and I was told I didn't need to dress up, which I of course still did.
Interview Questions
Other Details
The interview consisted of a 1:1 Interview.
Helpful Interview?
Yes |
No
Inappropriate?
User Operations Analyst at Facebook
Posted Jan 14, 2012
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3.0
Average Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Dec 2010 in Austin, TX (took 2 days)
Interviewing with Facebook went very smoothly.
Three current employees and one manager asked a series of questions focusing on working as a team, challenges that you have overcome in the past, and what kinds of activities put you in the "zone."
Facebook interviewers are very open to letting you highlight your strengths, and how that would fit in well with the company's goals.
Interview Questions
Negotiation Details
Yes, you are able to negotiate salary, starting times, and any personal circumstances, such as taking a vacation soon after starting.
My advice is to be friendly and flexible, but do not be afraid to make a compelling case for your own interests in the negotiation process.
Other Details
The interview consisted of a 1:1 Interview and a Phone Interview.
Helpful Interview?
Yes |
No
Inappropriate?
User Operations Analyst at Facebook
Posted Dec 28, 2011
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3.0
Average Interview
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Overall Neutral Experience
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Interviewed and No Offer
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Interviewed Mar 2011 in Austin, TX (took 3 months)
I applied online through Facebook's website. I was contacted several weeks later by a recruiter. After an initial conversation with the recruiter, I was required to complete a writing sample online. A few more weeks went by while the sample was being "reviewed." Finally, a phone interview was set up. The questions consisted largely of my experiences working on a team, what I thought I brought to teams, what to do if a team member is not participating, etc.
All in all, it was an "ok" experience.
Interview Questions
Other Details
The interview consisted of a Phone Interview and a Skills Test.
Helpful Interview?
Yes |
No
Inappropriate?
User Operations Analyst at Facebook
Posted Dec 7, 2011
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3.0
Average Interview
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Overall Positive Experience
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Interviewed and No Offer
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Interviewed Apr 2011 in Austin, TX (took 2+ weeks)
There were many steps to their interview process: interview at the university career services, an easy written test, and two on-site interviews. Be prepared for all types of behavioral questions and random ones that just test how you think (ie. if you could be any animal what would you be). In the end, it just wasn't a good fit. I liked half of the people I met, and disliked the other half.
Interview Questions
Other Details
I got the interview through a College or University and the interview consisted of a Skills Test, a 1:1 Interview and a Phone Interview.
Helpful Interview?
Yes |
No
Inappropriate?
User Operations Analyst at Facebook
Posted Dec 5, 2011
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3.0
Average Interview
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Overall Neutral Experience
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Interviewed and No Offer
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Interviewed Oct 2011 (took 1+ week)
I applied to Facebook and as part of the application I had to answer a potential user problem regarding a friend purchasing credits through a game application on Facebook. Afterwards, I made it to the second round and was invited to get to know the people who work at facebook socially at a bar/restaurant cocktail hour.
The next morning the formal interview took place.
I did make it to the next round of interviews.
Interview Questions
Other Details
The interview consisted of a 1:1 Interview.
Helpful Interview?
Yes |
No
Inappropriate?
User Operations Analyst at Facebook
Posted Oct 31, 2011
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4.0
Difficult Interview
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Overall Neutral Experience
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Interviewed and No Offer
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Interviewed Apr 2011 in Austin, TX (took 3 days)
I met first with Facebook's recruiter at The University of Texas and was then taken to speak with a current employee of Facebook. He asked detailed questions about my resume and leadership experience and typed into his laptop. There were behavioral questions and open ended questions without definitive answers. The open ended questions can overwhelm if you are not prepared to come up with strategy. While both recruiters were kind the interview felt very exclusive. Tip: Wear Business Professional even though they interview in jeans and T-shirts.
Interview Questions
Other Details
I got the interview through a College or University and the interview consisted of a 1:1 Interview.
Helpful Interview?
Yes |
No
Inappropriate?
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