Family Dollar Stores Customer Service Representative Interview Questions

Updated Jul 12, 2015
17 Interview Reviews

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Customer Service Representative Interview

Anonymous Interview Candidate in Tulsa, OK
Accepted Offer
Positive Experience
Easy Interview

Application

I applied online. The process took 2 daysinterviewed at Family Dollar Stores (Tulsa, OK) in May 2015.

Interview

The hiring manager was very friendly. I thought it would be a great place to work from her attitude. To bad it wasn't. She asked a few questions and started telling me what she could offer.

Interview Questions

Other Interview Reviews for Family Dollar Stores

  1.  

    Customer Service Representative Interview

    Anonymous Interview Candidate
    Accepted Offer
    Negative Experience
    Easy Interview

    Application

    I applied online – interviewed at Family Dollar Stores.

    Interview

    I was called in for an interview, then told to come back the next day because they made a mistake and one of the people that needed to be at the interview was not there. Spoke with the manager and she did not know if I was there for a customer service representative or a assistant manager. The advertisement stated full-time and I was told it would only be 20 to 25 hours a week.

    Interview Questions

    • Are you available 365 days a year because they are open on all holidays.   Answer Question
  2. Helpful (1)  

    Customer Service Representative Interview

    Anonymous Interview Candidate in Winston-Salem, NC
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied in-person. The process took 2 weeksinterviewed at Family Dollar Stores (Winston-Salem, NC) in March 2015.

    Interview

    Very easy interview. Minimum questions. Had to take drug test that day and had to complete a background check. She was very nice and i knew i had the hob before leaving. I like the store. Interveiw was less than 15 minutes.

    Interview Questions

  3.  

    Customer Service Representative Interview

    Anonymous Interview Candidate in Wilmington, DE
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 2 daysinterviewed at Family Dollar Stores (Wilmington, DE) in March 2015.

    Interview

    Phone Call for in store interview and on the spot drug test. Phone call was for immediate interview, i was available same day went aced all the questions asked, was flexible with schedule and was hired on the spot. Must PASS the skills assessment

    Interview Questions

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  5.  

    Customer Service Representative Interview

    Anonymous Interview Candidate in Baltimore, MD
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took a weekinterviewed at Family Dollar Stores (Baltimore, MD) in February 2015.

    Interview

    It was very quick and easy. Did the application online and received a call the next day. He wanted me to explain my previous work. I passed the phone screen so he ask me to come in for a formal interview.

    Interview Questions

    Negotiation

    If you have experience they will negotiate.

  6.  

    Customer Service Representative Interview

    Anonymous Interview Candidate
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 1+ weekinterviewed at Family Dollar Stores.

    Interview

    Did application job fair simple Took drug test everything based on background check will receive call about day to open new store waiting to hear back from manager very easy interview

    Interview Questions

  7.  

    Customer Service Representative Interview

    Anonymous Interview Candidate in Jonesboro, GA
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took a weekinterviewed at Family Dollar Stores (Jonesboro, GA) in September 2014.

    Interview

    I Applied Online. Contacted by a Store Manager via phone call for an interview. Arrived at the store + met with the store manager. She had a folder w| my application and interview questions. Aced interview, received offer.

    Interview Questions

    • Why Family Dollar? Availability? What did you like least/most about your last job? A time where you provided excellent Customer Service?   Answer Question
  8.  

    Customer Service Representative Interview

    Anonymous Employee in Visalia, CA
    No Offer
    Positive Experience
    Easy Interview

    Application

    I applied online – interviewed at Family Dollar Stores (Visalia, CA) in July 2014.

    Interview

    I came in 15 minutes early and after about 5 minutes the manager finally shook my hand and took me to the interview room. He seemed a bit preoccupied since only 2 people work in the store at a time. The interview went great, although the interviewer was hard to understand on occasion. He asked me tons of questions that weren't even on the question sheet. It was like having a conversation with your friend. We talked about both liking art and tons of tangents. My interview went so well (i thought), it extended into someone else's interview time slot. The manager told me he had more interviews, but would be calling me in for a second interview the next day. I shook his hand and we walked out then he greeted the other interviewee. I waited and never got a call back. Called back for follow up a week or so later and he said they were still determining the position.

    Interview Questions

    • He asked me about certain things I knew how to do, like set up displays and displaying merchandise, but used technical terms I didn't understand. Once they were defined I told him I could do all the tasks asked. Why do you want to work for family dollar?   Answer Question
  9.  

    Customer Service Representative Interview

    Anonymous Interview Candidate
    Accepted Offer
    Negative Experience
    Easy Interview

    Application

    I applied online. The process took 3 weeksinterviewed at Family Dollar Stores.

    Interview

    I was not too impressed with the women who interviewed me. She admitted right off that interviews were not her strong point and seemed confused throughout the interview. She hadn't a clue what the stating hourly wage was and had to call her DM leaving me to sit in the office by myself for about 10 mins. The interview itself was simple, no questions out if the ordinary, nothing to challenging to answer.

    Interview Questions

    • None were really difficult, she did ask me what I wanted out of a supervisor. Thats the only question that caught me off guard a bit.   Answer Question
  10.  

    Customer Service Representative Interview

    Anonymous Interview Candidate in Philadelphia, PA
    Accepted Offer
    Negative Experience
    Easy Interview

    Application

    I applied through an employee referral. The process took 2 daysinterviewed at Family Dollar Stores (Philadelphia, PA) in November 2013.

    Interview

    they basically just want you to have customer service experience people there normally work there for a long time there is no point at staying at that job not good pay are hours and long term not very stable it is a ok 2nd job for part time but that about it

    Negotiation

    they tell you your salary

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