Getting an Interview
Getting an Interview
Interviews for Top Jobs at Family Video
- Sales Associate (45)
- Customer Service Representative (38)
- Store Manager (32)
- MIT (Manager In Training) (26)
- Customer Service/Cashier (14)
- Manager In Training (12)
- Cashier (9)
- Assistant Manager (6)
- Manager (6)
- Part Time (4)
- Associate (3)
- Clerk (3)
- Shift Leader (3)
- District Manager (2)
- Keyholder (2)
- All (2)
- Sales (2)
- Part Time Sales Associate (1)
- Video Clerk (1)
- Team Member (1)
- Manger-In-Training (1)
- Worker/Sales Person (1)
- Sales Ascociate (1)
- Sales Postion (1)
- Sales Associate/Front Desk (1)
- Video Store Clerk (1)
- Video Rental Clerk (1)
- Part Time Position (1)
- Assistant Manager and/Or Manager Trainee (1)
- Clerk/Cashier (1)
Helpful (3)No OfferNeutral ExperienceEasy Interview
I applied in-person. The process took 2 weeks. I interviewed at Family Video in September 2015.
Filled out an application, called me the same day. Set up an interview about four days from the initial call at 9pm because of schedule conflicts. Initial was about 15 minutes long, two people on staff and quick because it was the weekend. We schedule the test about a week later. Test was honestly easy, it is cumulative so just answer as much as you can. There was a compare names and addresses section, some weird math rubric I still don't understand, math, comprehension couple more. Don't over think it, it's Family Video. Got a call same day, I passed. Scheduled my district manager meeting next day. Up to this point it was fine. I get it, the store is on a budget. Meetings were on the sales floor, and during the test the manager on duty came back and forth between customers. Up to this point, although the employees seemed frazzled they were pleasant. I did my research on Family Video, ready for a good formal interview. The district manager starts with, "tell me about yourself." Okay, all fine and good. Asks favorite movies, gives a scenario where a rental is out what I would do and why I want to work at Family Video. We talked about horror movies in depth, and I thought the fact that I could hold a conversation and my prior experience would out shine. That was about the extent of the interview. She did ask if I had any questions. Honestly, it is a video store how hard could it be? I did ask her a little bit about herself, but otherwise everything else had already been answered. She was nice, but couldn't make eye contact and seemed to go through the motions without really caring. Like this was her tenth interview today and she was just tired and bored with it. Frankly not sure how happy this woman really was after 16+ years, so maybe for the best I didn't get a call back. Maybe I didn't show enough interest, like I was destined to rent movies for the rest of my life? I was excited about the opportunity though. Either way, for a minimal salary and 50+ hours a week of work maybe it was for the best.
- Accepted OfferPositive ExperienceAverage Interview
I applied online. The process took 2+ weeks. I interviewed at Family Video (Park Forest, IL) in August 2015.
Extensive but worth it. I would say you have to know about the company. A bit much. I had three interviews plus the panel. I don't have much more to say
- What is your 5 year goal? Answer Question
- Accepted OfferNegative ExperienceEasy Interview
I applied in-person. The process took 2 weeks. I interviewed at Family Video in April 2015.
Easy. They look for personality and don't give two hoots about your qualifications. They ask illegal questions. But they're not super invasive ones. You have a store manager interview then district then regional. All very easy, all very unethcial. For a company that claims a family oriented atmosphere. It's the farthest thing from it.
- What does your father/mother do for a living? Answer Question
- No OfferNeutral ExperienceAverage Interview
I applied online. The process took a week. I interviewed at Family Video in January 2015.
Applied online and got a call with in the week. Was met by store manager and another manager. Interview was conducted in video game area. Lasted about ten mins. Was told that the mit trains so you can mange your own store, there was no promise of managing local store.
- Who is your greatest inspiration. Answer Question
- Accepted OfferPositive ExperienceEasy Interview
I applied online. The process took 4+ weeks. I interviewed at Family Video (Taylor, MI) in January 2015.
I applied through indeed took a week to get a call back for an interview. I came in they asked me a few short questions about my personal life and Family.
- What do you like to do in your free time? Answer Question
Didn't negotiate pay.
- Accepted OfferNeutral ExperienceDifficult Interview
I applied online. The process took 2 weeks. I interviewed at Family Video in September 2014.
This process was a lot longer than expected and a lot more in-depth than any other professional interview I have had. They are looking for personalities. I did come in with a lot of customer service and management experience. They were more interested in what I liked to do in my free time. Overall I was interviewed 5 times by four different people. First I met an MIT because the store manager who was supposed to interview me was with another applicant running long. I came back to do their timed reading comprehension and math based test. The store manager wanted to meet with me. Then I interviewed with the District manager. From there I met the regional manager for lunch and then one more time a little later again that week and a second MIT interview me (this was practice for her I bet). Most of the questions were very similar asking about my hobbies, what I would like to achieve, etc?
- What is the biggest turning point in your life? What is your greatest achievement? What are your hobbies? Where do you see yourself in 5 years? Answer Question
Helpful (1)Declined OfferNegative ExperienceAverage Interview
I applied in-person. The process took 5 days. I interviewed at Family Video (Tulsa, OK) in July 2014.
I attended a group interview posted on a store billboard. Why not? The billboard said, "Hiring managers. No experience needed. Just smiles". I was the only intelligent one among the group, as I replied to the questions with professional, intelligent responses. The universal question, "Why do you want to work here?" was a breeze, of course. One girl responded with, "I like movies". Seriously? Why are you even here? As I shook the manager's hand, she said she'd call us back by 5 pm the next day. I received a call within 15 minutes of leaving the store. That was promising! They scheduled a testing session for me two days later. The test was difficult, requiring a comprehensive knowledge of college math. I understand being a manager should require more than a GED, but goodness, they were expecting high standards. I passed, interestingly enough, and they scheduled a third interview with the district managers two days later. I had to drive 40 minutes to meet the manager. That was inconvenient, but okay. Very nice lady, but as I finally got to ask the questions I needed, I realized something. This company was hiding some important facts. She basically told me that it would be extremely difficult to become a store manager anytime soon if I wasn't relocatable to anywhere in the United States. Seriously? I have a life, family, obligations. I can't just up and move anytime you want for 30,000 a year. I don't think so. Also, they wanted me to commute 30 minutes each direction a day. Assistant managers only make 11 dollars an hour and work the 44 hours minimum a week. I don't think so. I'm going to continue college so I don't have to work my butt off for barely above minimum wage.
- None of the interview question were difficult. The test was, however. Answer Question
Reasons for Declining
This company wasn't up front about their expectations. I wasn't about to commute an hour a day for a minimum wage job with incredibly bad hours.
- Accepted Offer
I applied in-person. The process took 4+ weeks. I interviewed at Family Video.
Initial interview with a store manager asks basic questions about your home life, personal and professional goals. A test is given that is actually a bit of a challenge as it is timed and within the chaotic store. A second interview with a district manager does the same and then a third interview is offered with the regional manager who will ask slightly more difficult questions but no real curve balls.
- I was coming from the non-profit sector into Family video and they asked me why I thought I would be successful in the private sector after having spent time in non-profits. They continued the question to ask if I would feel fulfilled. Answer Question
They start everyone within the same base salary range below 30K
- Declined OfferPositive ExperienceEasy Interview
I applied online. The process took 3 days. I interviewed at Family Video (Oshkosh, WI) in May 2014.
The hiring/interview process was rather generic. First you interview with the store manager followed interviews with the district and regional manager. The interview questions we nothing difficult and seemed to just be a way to get to know you. I did feel like my interviewer(s) talked more during the interview than I did. Having interviewed many individuals myself, this is something I try to avoid. However, I didn't mind in this case because it took me out of the spot light.
- Describe a turning point in your life: Answer Question
Reasons for Declining
It did not seem like the opportunity I was looking for at the time and I had just received two other offers to choose from.
- No OfferNegative ExperienceEasy Interview
I applied online. The process took 3 weeks. I interviewed at Family Video (Indianapolis, IN) in January 2014.
It's time to share the worst interview I have ever been in! I applied online for a store in Indianapolis. I met with the Manager, Assistant Manager, and current Manager in Training. I was impressed with all three of them and was excited to meet the Carla, the District Manager in Indianapolis for the final interview. While none of my other interviews had been longer than 15 minutes, I was expecting Carla to be a little more professional. I was shocked when the interview was over after only 16 minutes. We shook hands and sat down in the video game section for my interview. She verified that I had been told about the manager in training program and that MIT was the position I was most interested in. Once I confirmed that, she slightly shook her head and said she wished the store managers wouldn't have told me about this position since I have no experience. She let me know that a great personality doesn't make you able to work in retail. She has been in retail for almost 12 years and know what it takes. She let me know that I would have to prove myself. After being thrown off by those comments we kept going. I asked if I could start out as part time until I could prove myself. She responded with the most inappropriate comments I have ever heard in a professional setting; "If hired, you will only be part-time. Which is minimum wage and a maximum of 28 hours. We can't offer more hours because of Obamacare, so you can thank Obama for that." I was done with this interview. Politics have no place in a business setting, especially not an INTERVIEW! We shook hands and I got up and left. I knew then I had no intention of working for Family Video under Carla as my DM. Whether I support our President or not, I knew that this was a terrible business practice. Maybe she would have offered me a job if I had shown interest in her Obamacare remarks. I'd rather be unemployed than get a job becuase of inappropriate behavior in an interview. I didn't share my political beliefs because of her views being the same or different from mine, but because it is wrong to do in a professional setting. She might have 12 years of retail experience, but has no skills in a professional setting. I knew I would start out at part time earning minimum wage, and was willing to until I met Carla.
- It was a difficult and unexpected interview. 1 Answer
Is this helpful? The community relies on everyone sharing – Add Anonymous Interview Review