Family Video

  www.familyvideo.com
Work in HR? Unlock Free Profile

Family Video Manager In training Interview Questions & Reviews

Updated Feb 4, 2014
All Interviews Received Offers

Getting an Interview  

66%
16%
16%

Interview Experience  

20%
50%
30%

Interview Difficulty  

Average Difficulty
11 candidate interviews Back to all interview questions
Relevance Date Difficulty
in

Accepted Offer

Neutral Experience

Easy Interview

Manager In Training Interview

Manager In Training

I applied in-person and the process took 2 weeks - interviewed at Family Video.

Interview Details – In store interview with store manager, then district manager who does the part time hiring, then the Regional Manager who does MIT hiring.

Interview Question – There are 8 questions we learned to ask all applicants and its not the answers you give but HOW you answer them. What is your greatest achievement, whats your five year plan, where did you go to school, somehow theyll ask you about your general situation, what are your hobbies (movie watching is a good answer) and think about what your favorite is in any genre. There are others but if you just have a conversation it will go just fine. But remember district does part time hiring and regional does MiT or manager hiring. be prepared to drive to it.   Answer Question

Negotiation Details – No negotiation, 10.00/hr mandatory 44 hours per week open store hours. you will be in early on mondays and will be there friday and saturday or sunday for prime from 4-8pm but you have to work at least 8 hours that day inclulding those hours. You will be expected to lead sales on the weekends when traffic is the highest.


Declined Offer

Neutral Experience

Manager In Training Interview

Manager In Training

Interviewed at Family Video

Interview Details – First met store manager for a quick interview, had to then return to take a test. Upon passing I then met with the District Manager

Interview Question – The test was difficult because of taking it in the mdidle of the sales floor   Answer Question

Reason for Declining – Pay was horrible along with the hours


No Offer

Positive Experience

Average Interview

Manager In Training Interview

Manager In Training
Cleveland, OH

I applied online and the process took 3 weeks - interviewed at Family Video in September 2012.

Interview Details – Applied online and received a phone call asking me to attend an open interview. This was a 3 hour window where candidates showed up and were interviewed in the aisles of the store. We were standing during the interview, just so you're not surprised. Four days later I received a call asking me to come in the following week to take the "test." Today I took the test and passed, even though I was very worried because of what I had read online. I was so nervous afterward, feeling like I couldn't have possibly passed, that I requested that they grade it while I waited so that I could just know. They did and I got 83% and you just need 70% to pass. They then asked me to interview with a District Manager tomorrow. So hopefully they will be as speedy with an offer or rejection. I hate to wait on these things...it's nervewracking.

Interview Question – One question I wasn't anticipating was, "Tell me about a time that changed the course of your life." I answered that I got married and didn't finish my Master's degree. The answer could be a good thing, bad thing or whatever.   Answer Question


1 person found this helpful

Accepted Offer

Negative Experience

Average Interview

Manager In Training Interview

Manager In Training
Findlay, OH

I applied through other source and the process took 1+ week - interviewed at Family Video.

Interview Details – The interview process was almost a joke. It was more about if the District Manager liked me and my personality than actually asking questions to assess my skills. Although I went in for a management position and my skills/experience warranted it, I was brought on as a CSR that was well-paid. The test to assess my skills was nothing more than a 20 year old clerical test checking math, reading comprehension, spelling and alphabetization. Yes, the timed test was a fair way to assess if you would be able to handle the every day duties of working here. However, I was amazed at the amount of great talent that was passed on due to this test. Once deemed worthy of the company via an off the charts test score(80%+) and a good interview, the store manager of the location I was needed @ interviewed me. The wage negotiation consisted of a process that was simply that-negotiating. The disappointing part here was that they would only pay so much, then expect you to "sell product" to make up the difference of what you originally were asking as a fair wage in the first place.

Interview Question – Can you work here considering that we rent/sell adult(porn) movies?   Answer Question


No Offer

Negative Experience

Very Easy Interview

Manager In Training Interview

Manager In Training
Flint, MI

I applied online and the process took 1 week - interviewed at Family Video in March 2011.

Interview Details – I got a phone call from the District Manager for a personal interview after applying online. The interview turned out to be a screening type, only lasting about fifteen minutes. It took place at the store location that I indicated in the online application. We sat on two chairs he had placed between two aisles of movies!
He asked the usual introductory interview questions: Tell me about yourself, What did you like best about your last job, What did you like least about your last job, What is your greatest strength, What is your greatest weakness, etc. Bottom line: He could not even tell me how many positions were open, Where those positions were located (which stores in the area), and said that after the three month training process that you would definitely be asked to relocate to another state. He did not have any answer for how a person would be able to sell their home so quickly in the economically depressed state of Michigan.

Interview Question – No difficult questions.   Answer Question


No Offer

Neutral Experience

Average Interview

Manager In Training Interview

Manager In Training
Indianapolis, IN

The process took a day - interviewed at Family Video in June 2008.

Interview Details – The interview was very neutral. The Manager asked the basic questions like tell me about yourself, and why do you want to work. However he acts like he was not interested with my answers. He have another guy with him that looks like he is there to observe or in training. I think we have interview just so he can show this other guy how he conduct interview. Didn't heard from them after that.

Interview Question – How did you hear about us?   Answer Question


No Offer

Neutral Experience

Easy Interview

Manager In Training Interview

Manager In Training
Taylor, MI

The process took 4 days - interviewed at Family Video in May 2010.

Interview Details – First I had the obligatory informal one on one interview with a store manger. She was nice but really didn't have a personality and was a bit insecure, but pleasant nonetheless. Next was an IQ/skills, annoying, but easy if you take your time and read the directions first, I didn't at all, but still passed. Third, was an interview with the district manager-easily the nicest and most normal of the bunch. Most of these questions are open ended and are basically you talking about yourself personally and why you want to work there. Then they did a background/references check. Last was the regional manager interview. I showed up on time as usually, she looked very bored and possibly had a bad day or a lot on her mind. Asked the same questions I've already answered previously with the other interviewers, but always interrupted me a lot when I tried to finish the answer and asked another question. It was almost like she was looking for an answer and if she didn't get, she moved on. You could tell she was a person with not a lot of emotion/feeling, meaning she was the Business major in college, not the Art major/Sociology major. She just didn't exude any personality or individuality as I saw it, but she could of just had a bad day, a break up, a pet death, death in the family ect, so I wont assume that she is normally like that, but it is very possible. In the end, they did not offer me the position due to lack of experience which is odd since I actually have a lot of experience, but the regional manager knew nothing about me as I could tell by her questions directed at me. I'm pretty sure she didn't read my resume or she would never of said that. Regardless, I didn't understand why they kept moving me along if I didn't have experience(if that's what they were looking for). I find it odd that they said I didn't have enough experience when they kept saying that you didn't need experience for them to hire you for a manager position. Oddly enough as I said before, I had over a decade of experience. Pretty sure the regional manager didn't read my resume, or she didn't like my personality and tried to find an excuse to not offer me the job. Great company if you want to rent cheap videos, but the managers and workers never look you in the eye, are generally very insecure and lack personalities, at least the couple of Family Videos I've been to. It's ironic that they ask for a people person type, but the people there look so depressed, or at the opposite end of the spectrum, very airhead like. A few of them are normal though. On every interview I went on(four), something happened on Family Video's part to somehow mess it up. One time THEY didn't write down I had an interview and I had to wait until the person came back. Another time the person interviewing me forgot again, and I had to go to another store to do the interview. All in all, it was kinda felt like they were unprepared.

Interview Question – Tell me about yourself.   View Answer


No Offer

Positive Experience

Average Interview

Manager In Training Interview

Manager In Training
Anderson, SC

I applied online and the process took 1 week - interviewed at Family Video in May 2010.

Interview Details – Received a call about my online applications and answered a few generic questions; went in later that day to have a one on one with the Store Manager. He asked the usual questions: Why do you want to work here? What can you bring to the company? and Where do you see yourself in 5 years? Afterwards we set up a time to take their general skills/knowledge test.

Interview Questions

  • What are a few examples of times you gave great customer service?   View Answer
  • How fluent are you with computers?   View Answer


Declined Offer

Negative Experience

Easy Interview

Manager In Training Interview

Manager In Training
Louisville, KY

I applied online and the process took 2 days - interviewed at Family Video in March 2010.

Interview Details – Interview held in the middle of the video store...made it very difficult to concentrate. Was told I was not bubbly enough and that was what they were looking for since they were selling an experience not a product. Did not appreciate some of the interviewer's comments and the way he approached the fact that he didn't really like my "personality" (i.e. monotonous).

Interview Questions

Reason for Declining – Did not believe pay was fair for amount of responsibility. Would be required to start as an hourly ($7.25) for up to 30 days. Would have to train at various stores (over an hour's drive each way) and they would have possibly wanted me to transfer especially for any type of promotion.


No Offer

Neutral Experience

Easy Interview

Manager In Training Interview

Manager In Training
Dixon, IL

I applied online and the process took 1 week - interviewed at Family Video in February 2010.

Interview Details – First you get called to schedule an interview with the store manager. After you do well on this interview, the store manager calls to set up a day to take a skills test. Math, reading, and comprehension is on the TIMED exam. A candidate must receive at least a 70% to pass. I passed, then an interview with the District Manager was set up. Asked the same questions as store manager. If DM likes you, you will be hired.

Interview Questions

Worked for Family Video? Contribute to the Community!

The difficulty rating is the average interview difficulty rating across all interview candidates.

The interview experience is the percentage of all interview candidates that said their interview experience was positive, neutral, or negative.

Your response will be removed from the review – this cannot be undone.