I applied online and the process took 5 days - interviewed at Family Video in April 2013.
Interview Details – had first interview with store manager who was polite but asked strange questions that were more about my personality than my work experience. obviously she did not even look at my application. she asked me to come in next day to interview with her assistant. he said it was for a second opinion. not sure why. but i did and he asked me similar questions but was mostly a waste of time. waited 2 days and came in to take test. prepared a little beforehand from reading reviews on here. im a junior in college for advertising at a great university, and this test was still ridiculous. ive worked in retail since my senior year of high school, and i obviously can work in a clerk job. the math test was ludacris. there was no way you could do it without a calculator. the spelling and reading was easy. but there was also math WORD problems that were insane.
i did not pass and he said he would give my app to his district manager. if he wants to, he can hire me anyways but i doubt he will care.
this is completely stupid.
Interview Question – Describe yourself in 3 words Answer Question
I applied online and the process took 3 weeks - interviewed at Family Video.
Interview Details – The hiring process was quick and efficient! I applied online and had a call back the next day (the store is required to view these applications online everyday). I received a call from the store manager about coming in for an interview in their store and scheduled a date for me to come in. The interview lasted about five minutes or so and the manager told me that he/she liked me and asked me to come in for the skills test that they have. I came in that same week and took the test (which covers basic math skills, ability to spot errors, vocabulary, etc) and passed (you must get a 70 or higher). The manager called me soon after my test and scheduled another interview with the district manager. My final interview was about a week later where I sat one on one with the district manager and discussed my goals, reasons why I wanted to work at Family Video, and other casual conversations.
Interview Question – Describe yourself in one word. Answer Question
Negotiation Details – There are no negotiations - you are paid a basic wage!
I applied online and the process took a day - interviewed at Family Video.
Interview Details – Interview was being asked questions in the front of the store, while the manager continues to work, answer phones, check out customers, and return movies. Then you get the enjoyment of taking a clerical exam, of which they give you ridiculous time limits for all of it. If you can pass that, you get to interview with the district manager. This is where they tell you that if hired, you are under a 30 day probationary period and if they simply don't like your personality, then they will let you go. What they don't tell you is by "letting you go" they mean take you off the schedule and never call you again. Awesome!
Interview Question – No real difficult questions, but doing math on the test kind of sucked when you've been out of school for a little while. Answer Question
Negotiation Details – No negotiations, simply here's your pay, you'll get more if we like you and you stay.
Very Easy Interview
I applied in-person and the process took 1 week - interviewed at Family Video in April 2008.
Interview Details – I applied in-store and the next day was called for an open interview at a nearby hotel and the interview went great! The people were friendly and inviting. The next day I got a call to come in for an easy assessment test. I thought, "No problem". Little did I know it was 5 sections that were timed, (5 minutes), and included long division, calculations, fractions all that in 5 minutes! everything else I got a 100% on but because I can't do what I do NOT consider "easy math" in 5 minutes I didn't get to move on to meet the district manager. I know for a fact the employees don't use that math there. They only have to add or subtract and they use calculators at that! They missed out!
Interview Question – the interview questions are all pretty easy, just asking about you Answer Question
I applied online and interviewed at Family Video.
Interview Details – The hiring process is a 3 step process. 1st is with the general manager, 2nd is the skills assessment, then the last part is another interview with the district manager. If you pass the first interview then you proceed to the next step which is the test. The test contains comprehension (reading), then basic math which leads into algebra, (fractions,division,multiplication,etc.), spelling, then alphabetizing. It seems more like a ACT. (Sort of tough). Each section is timed. You have to get 70% in order to pass. Once you pass that, it leads into the third step. Which is 1 step closer to employment. I just took the test today so I'm still waiting on the call. (: Good luck!
Interview Question – What is something you feel you need to improve on? Answer Question
I applied in-person and the process took 3 days - interviewed at Family Video in October 2008.
Interview Details – -three part interview process; one with store manager, a skill test (basic arithmetic and customer situational questions), and one with the district manager
-if they call you, be super bubbly on the phone.. its part of the job.
-be as cheerful, polite, and happy as possible in the interview; Family Video prides themselves on great customer service so they want happy employees
Interview Question – Tell me about yourself. View Answer
Negotiation Details – No real negotiation; they give you want they want to as far as pay goes. If you have a lot of customer service experience you might be able to get more than minimum wage, but as an Assistant Manager I only made $9.00/hr. The flexible hours and easy work is a major perk though; plus there's benefits to being full time and vacation time.
Very Difficult Interview
I applied in-person and the process took 3 weeks - interviewed at Family Video in January 2012.
Interview Details – Initially saw a sign in the window, Now Hiring. Applied in person, and was called for an interview. Came into the interview and was then asked to return for the third step-- written test. The test questions were sorta ridiculous in my opinion. I felt like I was taking a test under pressure. I was asked to take the test at the front counter. Each section of the test was timed, all while customers were entering and exiting, and the phone ringing too. I asked if this was the normal testing area, and was given the answer yes, because if you are hired you will always be multi tasking. The test consisted of multiple sections: spelling recognition, alphabetizing, math (addition, subtraction, long division, conversions, money equations, sales and discounts calculations, etc) No calculator is allowed during the test. I graded very difficult for this process due to the following reasons: testing area sucked, and it took me calling, going in person, and more calling for 21 days to find out if I had passed the third stage.
I applied online and the process took 2 days - interviewed at Family Video in January 2012.
Interview Details – I filled out the application online and was called for an interview about a week later. It was a one on one interview with the store manager. The interview was quick and easy, the manager was inviting and friendly. The next day I was asked to come in for an assessment test. The assessment test was a nightmare! If you are going in for one, STUDY. There's about six categories, including math, with word problems, percentages, fractions, long division, there was also alphabetizing, a synonym portion, spelling, it was like an SAT. I was told I had to get a 70% to pass, that wasn't going to happen after the timer kept going off before I could complete a section. If you test well and are prepared to be timed, you'll be fine. I did not receive a call back. It seems like a fun place to work but that test was a deal breaker.
I applied online and the process took 3 days - interviewed at Family Video in September 2010.
Interview Details – I applied online when I saw the "Now Hiring" banners on the store's front window. I was contacted that same day to set up an interview time two days later.
When I got there, a lady pulled me behind the shelves and asked me a few simple questions. She was very nice, smiled a lot, and even talked a little with me after the interview.
I was also concerned about working in the "adult room", but the lady said most people don't like to, and I wouldn't have to step foot in there if I didn't want to. It wouldn't affect my chances of being hired.
She told me I would be contacted if I was offered a job. I was never called.
I applied in-person and the process took 1+ week - interviewed at Family Video in April 2013.
Interview Details – The interview was open and conducted within the store in a secluded isle. The interviewer was very friendly, asked me basic questions (tell me about yourself, why do you want to work here?, what was your favourite job position so far and why?) The next day I was contacted to schedule a clerical test. I looked it up online and read some of the reviews here so I knew what to expect. The test was timed and covered topics like filing, comprehension, basic math (discount calculations mostly) and synonym finding. I got a call the same day saying that I have passed the test and the next step is the interview with the district manager. I was told that I'll be contacted within the next couple of days to arrange that. And that's what I'm waiting for :)
Interview Question – Take the square root of a 5 digit number without calculator. View Answer
Negotiation Details – I preferred to work at the store location closest to my house (since they were hiring for all store locations), and I was told it'll be taken into consideration. as for the wage, it's basic for part-time positions so negotiations would be pointless.
Pros: “Staff was great to work with. Most customers were nice and appreciative.” “Staff was great to work with. Most customers were nice and appreciative.” – Full Review
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