Fannie Mae Customer Support Specialist Interview Questions & Reviews

Updated May 8, 2014
Updated May 8, 2014
1 interview

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Customer Support Specialist Interview

Anonymous Interview Candidate  in  Washington, DC
Anonymous Interview Candidate in Washington, DC
Application Details

I interviewed online. The process took 2 weeks - interviewed at Fannie Mae in March 2012.

Interview Details

There is only one phone interview and one in person interview with a panel of 2 possibly 3. Fairly easy general based questions about your resume. Mainly looking for mortgage/customer service background. Looking for excellent verbal and written communication skills. Possible writing/typing test.

Interview Questions
  • Situational questions, very easy interview just study your resume. Be prepared to answer this question..... "Sell me yourself, why should you have this position"   Answer Question
Negotiation Details
Only negotiate about 1k more than 51K or they'll offer it the next candidate.
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