Farmers Insurance Group

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Farmers Insurance Group Interview Questions & Reviews

Updated Jul 17, 2014
All Interviews Received Offers

Getting an Interview  

57%
18%
10%

Interview Experience  

55%
29%
15%

Interview Difficulty  

Average Difficulty
230 candidate interviews
in
1 person found this helpful

Accepted Offer

Positive Experience

Very Difficult Interview

Claims Representative Interview

Claims Representative
Albuquerque, NM

I applied in-person and the process took 6 months - interviewed at Farmers Insurance Group in December 2008.

Interview Details – There were 5 supervisors and 1 manager on the interview panel. The interview is a behavioral based interview (BBI). If they ask you a question you have to be very specific and give an example for each answer. I found out later that all panel members have to agree to hire you. Even if 5 of the 6 want to hire you they will not unless all agree. They wanted to hire me but had another person that filled the position. I continued to call every month and after 6 months they offered me a position.

Interview Questions

  • Have you ever presented an idea to your employer that was implemented? What was the idea?   Answer Question
  • Name 3 qualities of a leader. Give an example of each quality.   Answer Question

Negotiation Details – The starting salary in 2008 was $38,000. I had ten years experience and wanted $60,000. We agreed on $55,000.


No Offer

Neutral Experience

Very Difficult Interview

Agent Interview

Agent

The process took 2 months - interviewed at Farmers Insurance Group in February 2009.

Interview Details – I first applied to the job and got an email from a recruiter telling me I would get a phone interview. The phone interview was mostly behavioral questions, but were involved. Then I had to take a series of tests. The tests were very difficult, but I did pass them. I had another phone interview with what would have been my boss and there were more behavioral based quesitons. He didn't send me on in the process from there.

Interview Question – What makes you lose your temper?   Answer Question


1 person found this helpful

No Offer

Negative Experience

Very Difficult Interview

Claims Adjuster Interview

Claims Adjuster
Monrovia, CA

The process took 1+ week - interviewed at Farmers Insurance Group in May 2011.

Interview Details – First I applied online via their website. I received a phone call from a recruiter about 3 weeks following my application. He asked me about my availability so he could conduct a phone interview. About 3 days later he conducted the phone interview. It was actually a little challenging and involved a few behavioral based questions and other basic interview question such as degree info and job history. it lasted about 10- 15 minutes. He actually gave me feed back and told me to Google behavioral based interview questions for my second in person panel style interview. He told me I would receive a call to schedule a in person panel interview. I received a call a few days later and we set up the panel interview to primarily be based on behavioral based question format. So I studied behavioral based interview questions and figured I was well prepared.

 I actually got lost going to the interview (thanks to east and west of the same darn street. I had to call to ask for directions ( already 3 nails on the coffin , and consequently I was 5 minutes late) So starting off on a bad foot by being late made me more tense and nervous and sweaty. Then I walked into the interview room and there were two ladies and two guys to perform the interview ( I thought oh this should be fun!!) So the interview started and they started alternating asking me questions (oh which 85 % had not properly prepared for) So the interview went bad and I knew i did not get the job. They told me "we will call you if we decide you are the right fit) I thought sure you will!! so that's about it

Interview Question – Tell me about a time when you had a confrontation with a co worker . How did you resolve it what steps did you take to remedy the situation.   View Answer


1 person found this helpful

Accepted Offer

Positive Experience

Very Difficult Interview

Field Property Claims Representative Interview

Field Property Claims Representative
Philadelphia, PA

I applied through college or university and the process took 2 weeks - interviewed at Farmers Insurance Group in October 2010.

Interview Details – Behavioral Analysis Interview- 2 hours; Contracted upon employment

Interview Question – Every questions related to real life experiences.   View Answer

Negotiation Details – Easily Negotiable


Accepted Offer

Positive Experience

Very Difficult Interview

Claims Representative Interview

Claims Representative
Olathe, KS

I applied in-person and the process took 3 weeks - interviewed at Farmers Insurance Group in November 2009.

Interview Details – Initial HR screening followed by two hour+ interviews with a multi-person panel. Took several proactive follow-up phone calls before job was offered. Very in depth and through questions to weed out those just trying to get any job. It appears the Catastrophe Department prefers "street" hires - those without any prior insurance experience.

Interview Question – Just come prepared with a specific example of a prior experience of a time you've been in a difficult situation.   Answer Question

Negotiation Details – Since I worked for them in the past, I was offered a higher salary; however, it was not negotiable.


Accepted Offer

Positive Experience

Very Difficult Interview

Insurance Agent Interview

Insurance Agent
Dallas, TX

I applied through an employee referral and the process took 6 months - interviewed at Farmers Insurance Group.

Interview Details – A very selective process at our district in Dallas. The manager prefers the candidates be referred by another Farmers business owner. Must demonstrate a successful track record of success. Initial interview with the recruiter. Then the candidate must submit a letter of interest. Next the candidate must pass the background and credit check. 2nd interview with the district manager. Candidate must then pass two state insurance exams. Next the newly appointed agent then enters the training phase. The agent then must not only successfully meet company requirements but also exceed district manager's quota as part of the training requirements.

Interview Question – Candidate must demonstrate a character of resilience, enthusiasm, integrity, courage, and confidence.   Answer Question


Accepted Offer

Positive Experience

Difficult Interview

CSA Interview

CSA

I applied online and the process took 2 weeks - interviewed at Farmers Insurance Group in December 2013.

Interview Details – Once I submitted my applicaiton online, I got a pretty fast reply the next day from HR inviting me to take a simulated call center test as well as a few personality surveys, next day I found out (this is all via email communication) that they wanted me to fill out an extended applicaiton, residental history and background check form....I scheduled a phone interview after that, and immediately after phone interview I was asked to come in for a job shadow and final interview, the interviews for ALL Farmers Insurance positions are behavioral based questions which I found extremely hard to prepare for, but I added a little humor in my in-person interview and asked a lot of questions at the end and I think they liked that

Interview Question – Give an example of how you avoid distractions during the day   Answer Question

Negotiation Details – No negotiation, I have 1 year left until my bachelors degree but they still are only paying me for the highest education received as High School Graduate


No Offer

Positive Experience

Difficult Interview

Property Claims Representative Interview

Property Claims Representative
Ontario, CA

I applied online and the process took 3 weeks - interviewed at Farmers Insurance Group.

Interview Details – Filled out online application then received an email within 2 days to proceed with an assessment. After passing the assessment, I received an email to schedule a phone interview. The phone interview lasted about 30 minutes with a recruiter, after which I was immediately told I was going to move forward to the first in-person interview. I interviewed with a panel of 3 State Farm property managers. The interview lasted about 2 hours, and it was was fairly intense. The questions were pre-determined, and the interviewers furiously took notes during each response. They are truly looking for strong, detailed answers to very specific questions. They appeared to truly like my personality and work experience. I received a phone call within 1 week to proceed to the second in-person interview with - yes, another panel. This time I met with a panel of 3 people who were there to assess more about me and my personality. The questions were more about how I would react or respond to different situations rather than being about my work history. This interview was much more relaxed, and the panel seemed to really like me and my responses. It lasted about 1 hour. I felt confident after my interview, but unfortunately a few days later I received an email saying they went another way. If I were to proceed, I learned that there would in fact be a ride-along and a THIRD panel interview. (wow!)

Interview Question – Tell me about a time you had to explain a difficult or complicated concept to a group of people. How did you relay the information to them? How do you know they understood?   Answer Question


No Offer

Negative Experience

Difficult Interview

Sales Representative Interview

Sales Representative
Lake Mary, FL

I applied online - interviewed at Farmers Insurance Group in March 2014.

Interview Details – took a long time, had to keep contacting recruiter, was insult by hiring manager terrible people. what bothers me is that I was told over and over they are looking for real genuine sales reps. I am a top sales rep proven top rep and I was insulted by a Hispanic manager who told me he didn't think I could sell and that I was 'soft spoken' after giving a 10 minute genius dissertation on the sales process. I was above and beyond what they were looking for- I gave detailed explanations and analysis on sales, my sales, every aspect of selling and was insulted by a jealous hiring manager who chose to insult and berate me and not hire me. this is very wrong to do to any candidate- don't hire someone but you have no right to wrongly insult them especially when they are exceptional- I feel these nasty managers are out to berate exceptional people, not hire them and hire completely unqualified stupid people for these positions as the person I shadowed was horrible and not even a sales person. famers is just a crappy company and I would stay away from the hiring process completely if you are exceptional. I was told they didn't think I could sell when ive been selling for over TEN YEARS and have been a TOP seller everywhere ive been, yet the female I shadowed was horrible and actually couldn't sell but they hired her and not only didn't hire a TOP SELLER GENIUS but insulted me in the process? if you interview with them just look stupid and nod and they will hire you but by no means should you give long in depth analysis on anything or show that you are in any way intelligent.

Interview Question – what was the biggest mistake you made   View Answer


1 person found this helpful

Accepted Offer

Neutral Experience

Difficult Interview

Claims Adjuster Interview

Claims Adjuster
Olathe, KS

I applied online and the process took 2 weeks - interviewed at Farmers Insurance Group.

Interview Details – Applied online. I was called for a phone interview. At the end of the phone interview I was given a date and time for testing. Testing day consisted of WPM and a difficult multitasking test. After passing the test I was called for a second interview. I was interviewed by two supervisors. Next they had me sit with an adjuster for 30 minutes to see what I would be doing. Last interview was with two managers. All questions were behavioral and required exact examples.

Interview Question – How have you handled an upset customer in the past?   Answer Question

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