Farmers Insurance Group
Farmers Insurance Group Interview Questions & Reviews
Getting an Interview
- Popular Job Titles:
- Insurance Agent (35)
- Liability Claims Representative (12)
- Claims Representative (12)
- Customer Service Representative (12)
- Claims Adjuster (10)
- Agent (6)
- Property Claims Adjuster (5)
- Office Claims Representative (5)
- Sales Representative (4)
- Auto Claims Representative (4)
- Field Claims Representative (4)
- Farmers Insurance Agent (4)
- Sales (4)
- Product Management Analyst (3)
- CSA (3)
- OCR (3)
- Customer Service Associate (2)
- Customer Service Associate, Claims (2)
- Senior Claims Representative (2)
- District Manager (2)
- Reserve District Manager (2)
- Sales Agent (2)
- Underwriting Supervisor (2)
- Manager (2)
- Office Claims Adjuster (2)
- Actuarial (2)
- Actuarial Intern (2)
- Telemarketing (2)
- Service Advocate (2)
- Broker (2)
Very Easy Interview
Insurance Agent Interview (Negative Experience; Very Easy Interview)
I applied online and the process took 2 months - interviewed at Farmers Insurance Group in September 2012.
Interview Details – The interview was quick and relatively painless, you are offered a lot of information about the company and possibilities. I sent a query to the District Mgr, he had his gal get in touch, we sat down and interviewed then I had to do my background test, pass security test, etc. And then I was cleared to get studying.
Interview Question – There were really not that many questions, it was mostly about was I willing to pay for my own training, fingerprinting, background check, testing and training materials. It's the same in the real estate industry, so I wasn't really shaken by this. View Answer
Reason for Declining – The first three years you are offered a stipend to help you pay for things the first three years. You will make commission and it may well go over the stipend amount in which case you won't get that stipend...however, chances are in those first three years you'll need that stipend just to pay bills, rent, etc. The stipend isn't pay, it's a loan. As such, I walked away.
Field Representative Interview (Neutral Experience)
I applied online and the process took 1+ week - interviewed at Farmers Insurance Group.
Interview Details – BBI interview process with background check
Interview Question – all questions are taken from a company selection of 3 questions per group with 6 to 7 groups used Answer Question
Negotiation Details – not much
Very Difficult Interview
Insurance Agent Interview (Positive Experience; Very Difficult Interview)
I applied through an employee referral and the process took 6 months - interviewed at Farmers Insurance Group.
Interview Details – A very selective process at our district in Dallas. The manager prefers the candidates be referred by another Farmers business owner. Must demonstrate a successful track record of success. Initial interview with the recruiter. Then the candidate must submit a letter of interest. Next the candidate must pass the background and credit check. 2nd interview with the district manager. Candidate must then pass two state insurance exams. Next the newly appointed agent then enters the training phase. The agent then must not only successfully meet company requirements but also exceed district manager's quota as part of the training requirements.
Interview Question – Candidate must demonstrate a character of resilience, enthusiasm, integrity, courage, and confidence. Answer Question
Very Easy Interview
District Life Specialist Interview (Neutral Experience; Very Easy Interview)
I applied through an employee referral and the process took 2 days - interviewed at Farmers Insurance Group in October 2013.
Interview Details – Was not told truthful job description during interview process.
Negotiation Details – somewhat flexible negotiations
Property Claims Representative Interview (Positive Experience; Difficult Interview)
I applied online and the process took 3 weeks - interviewed at Farmers Insurance Group.
Interview Details – Filled out online application then received an email within 2 days to proceed with an assessment. After passing the assessment, I received an email to schedule a phone interview. The phone interview lasted about 30 minutes with a recruiter, after which I was immediately told I was going to move forward to the first in-person interview. I interviewed with a panel of 3 State Farm property managers. The interview lasted about 2 hours, and it was was fairly intense. The questions were pre-determined, and the interviewers furiously took notes during each response. They are truly looking for strong, detailed answers to very specific questions. They appeared to truly like my personality and work experience. I received a phone call within 1 week to proceed to the second in-person interview with - yes, another panel. This time I met with a panel of 3 people who were there to assess more about me and my personality. The questions were more about how I would react or respond to different situations rather than being about my work history. This interview was much more relaxed, and the panel seemed to really like me and my responses. It lasted about 1 hour. I felt confident after my interview, but unfortunately a few days later I received an email saying they went another way. If I were to proceed, I learned that there would in fact be a ride-along and a THIRD panel interview. (wow!)
Interview Question – Tell me about a time you had to explain a difficult or complicated concept to a group of people. How did you relay the information to them? How do you know they understood? Answer Question
CSA Interview (Positive Experience; Difficult Interview)
I applied online and the process took 2 weeks - interviewed at Farmers Insurance Group in December 2013.
Interview Details – Once I submitted my applicaiton online, I got a pretty fast reply the next day from HR inviting me to take a simulated call center test as well as a few personality surveys, next day I found out (this is all via email communication) that they wanted me to fill out an extended applicaiton, residental history and background check form....I scheduled a phone interview after that, and immediately after phone interview I was asked to come in for a job shadow and final interview, the interviews for ALL Farmers Insurance positions are behavioral based questions which I found extremely hard to prepare for, but I added a little humor in my in-person interview and asked a lot of questions at the end and I think they liked that
Interview Question – Give an example of how you avoid distractions during the day Answer Question
Negotiation Details – No negotiation, I have 1 year left until my bachelors degree but they still are only paying me for the highest education received as High School Graduate
Bodily Injury Claims Representative Interview (Neutral Experience; Average Interview)
I applied online and the process took 2 weeks - interviewed at Farmers Insurance Group in April 2014.
Interview Details – I applied online and within an hour received an email from the recruiter. she sent me some videos to make sure a career in claims was what i really wanted. I already work for a top insurance co and had taken some insurance and risk management courses in college and really wanted to work in claims well before i ever applied.
After letting her know i liked the job, she sent me some tests online to complete. i completed those tests and again within the hour i was emailed stating i passed them. We then set up a phone interview. She asked pretty basic behaviour questions. i had interviewed in this style before so i had plenty of actual experiences memorized. She said i passed the phone interview and they scheduled me for a panel interview with 3 managers. It was more BBI questions which i aced. answered all the questions directly and with real life experiences and even cracked a few jokes and made them laugh.
A few days later i got a call from the supervisor inviting me for another interview. she stated if i passed that interview i would meet with the claims manager that same day. Anticipating the interview of my life, i spent days preparing and thinkng of brand new examples i hadn't yet used. When i got there i met with a brand new supervisor who said they'd be doing the interview differently this time. She sat me in a room with a notepad and a sheet with 3 questions on it. The questions were like kindergarten questions. Obviously i was disappointed and thrown for a loop.
But nevertheless, i answered all of the questions thoroughly and after about 15 mins, she and another manager came in to conduct another interview. Their questions were not BBI based like i had prepared for, rather it was "Tell me about your typical day in your current job", and "what are some of the differences you've noticed since being in the insurance industry that are different from the mortgage industry where mcuh of your experience comes from?". These were very easy questions that i answered thoroughly but couldn't help feeling like they were just going through the motions with me. I really couldn't tell you what changed between when the last supv called me and advised me of how things would go to when i actually got there.
Before then i was feeling pretty confident but now i don't know. They said they would review the answers I wrote down and "be in contact". I'm really disappointed. Again i don't know if I simply aced the 1st interview so well that they decided to skip a step (or two), or if they're just going through the motions with me and i won't get thoroughly considered. really unsure at this piont.
Interview Question – having the 2nd interview not be BBI made me question whether i was seriously being considered. It just seemed way too easy for a 2nd interview. Nothing like the reviews I've read or other companies i've interviewed with. Answer Question
Actuarial Intern Interview (Neutral Experience)
Interviewed at Farmers Insurance Group
Interview Details – The phone interview was conducted by a HR recruiter. It was more like a screening interview. She asked only the most basic questions, like going through your resume. "I see you did this this from when to when, tell me about that." After the interview, she said the conversation was really pleasant and forwarded my resume to three different Actuarial Associate. And then, I was contacted by them for a second round of interviews,
Interview Question – What do you think is the most challenging class? Answer Question
District Recruiting Manager Interview (Negative Experience; Average Interview)
I applied through a staffing agency and the process took 1+ week - interviewed at Farmers Insurance Group in June 2010.
Interview Details – I was hired into a small District Manager's office. I was interviewed 3 times as the office had experienced difficulty keeping people there.
Interview Question – There were no difficult questions on their part, one of the interviewers even sat with one ear on a conference call the entire time I was interviewed, so I was the one asking the harder questions as I wasn't convinced the position was for me. Answer Question
Customer Service Representative Producer Interview (Neutral Experience)
Interviewed at Farmers Insurance Group
Interview Details – very lengthy, hoarding them in mentality
Interview Question – why farmers why didu choose farmers View Answer
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See What Farmers Insurance Group Employees Are Saying
Pros: “Great company that continues to grow. Excellent pay, benefits, bonuses. Lots of room to learn more and move up in the company. It can be rare to find a company that will allow employees to…” “Great company that continues to grow. Excellent pay, benefits, bonuses. Lots of room to learn more and move up in the company. It can be rare to find a company that will allow employees to move up quickly and promote within.” – Full Review