Farmers Insurance Group Service Advocate Interview Questions

2 Interview Reviews

Interview Experience

Interview Experience

100%
0%
0%

Getting an Interview

Getting an Interview

66%

Interview Difficulty

1.0
Average

Interview Difficulty

Hard

Average

Easy

2 Candidate Interview Reviews Back to all Interviews

Sort: Popular Date Difficulty

 

Service Advocate Interview

Anonymous Interview Candidate in Austin, TX
Anonymous Interview Candidate in Austin, TX
Application Details

I applied online. The process took 1+ weekinterviewed at Farmers Insurance Group in October 2011.

Interview Details

Apply on the company website and HR will set up a single interview. The interview is fairly casual, you begin with a typing test (very easy @ 30 words per minute) then a conversational interview with the HR staff. Nothing unexpected in the interview, talk about your past, your strengths, your weaknesses blah blah blah. Very straightforward and then you just wait for the offer. HR is very communicative and the whole process was very easy. They'll send you an offer letter and then you're in.

Interview Questions
  • None really, just make sure you sound excited about a call-center job, which obviously isn't the easiest thing in the world. I would advise to emphasize your ability to multi-task and your ability to balance the company's rues with a willingness to satisfy the customer. Farmers has an award winning training program so this really is an entry-level position. They're basically just making sure you are a competent person in the interview process.   Answer Question
Negotiation Details
I did not negotiate anything, I am unaware if you would be able to negotiate or not.
Accepted Offer
Positive Experience
Easy Interview

Other Interview Reviews for Farmers Insurance Group

  1.  

    Service Advocate Interview

    Anonymous Employee in Olathe, KS
    Anonymous Employee in Olathe, KS
    Application Details

    The process took a weekinterviewed at Farmers Insurance Group in September 2011.

    Interview Details

    They initially see your resume and cover letter. Taken from interest there, they then contact asking if you were still interested and when you are, they send an email of a 30 minute multi tasking test. Upon passing that, they then email again congratulating you asking when you can schedule a phone interview. Once that is done, they will then tell you if you did well enough to come in to do a realistic job preview which is interesting!!! Then the application completion so they can do the background check....this is where it gets scary. Depending on what they are looking for in that check, be it more so work history and education, or credit check and criminal.....be honest. My fear is the credit check. Not too sure I will do well. They were amazing people. The hands on was awesome and the offices are extremely organized and clean!!! I havent gotten the call yet, they will call everyone Monday. Pray I get that call with an offer.

    Interview Questions
    • Name a time you put the company success over your own personal gain and what was the result?   View Answer
    No Offer
    Positive Experience
    Easy Interview

Work at Farmers Insurance Group? Share Your Experiences

Farmers Insurance Group

 
Click to Rate
or

The difficulty rating is the average interview difficulty rating across all interview candidates.

The interview experience is the percentage of all interview candidates that said their interview experience was positive, neutral, or negative.

Your response will be removed from the review – this cannot be undone.