Fastenal

www.fastenal.com

Fastenal Interview Questions

Updated Jan 15, 2015
Updated Jan 15, 2015
158 Interview Reviews

Interview Experience

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Candidate Interview Reviews

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  1.  

    OUTSIDE SALES Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through other source – interviewed at Fastenal.

    Interview Details

    Most of the company hires from in house. Normally you would start out as a support services employee learning the branch operations and product. From there you would move into a more active role with Outside sales taking care of your own accounts and establishing relationships. The inter view process for the outside sales position will be based on how you approach your customers and personality. Since it has been over four years since I was employed by Fastenal I believe their structure has changed.

    Interview Questions
    • How would you sell this pen to a customer.   View Answer
    Negotiation Details
    Research the company. They will have a number that they would like to give but if you hold your ground for what you are worth and if you are worth it you could get a compromise.
    Accepted Offer
    Positive Experience
    Easy Interview
  2.  

    Sales Support Interview

    Anonymous Interview Candidate in Quakertown, PA
    Anonymous Interview Candidate in Quakertown, PA
    Application Details

    I applied online. The process took 1+ weekinterviewed at Fastenal in August 2012.

    Interview Details

    Interview was held with store manager at location. Questions were mainly about driving record, customer service experience, knowledge on construction and/or tools, and sales experience. Upon hire, drug test was required. Additionally, manager had to approve me to drive the company truck by going for a ride along. Construction and tool knowledge are not required to get this job as a lot of stuff will be learned on the fly, as well as through the company learning website and binder.

    Interview Questions
    • What was one time where a customer asked you something you did not personally know, and how did you acquire a solution for him/her?   Answer Question
    Negotiation Details
    $10 hourly is the company standard and is nonnegotiable. Additionally, 20 hours is the maximum unless otherwise approved by the general manager or above
    Accepted Offer
    Positive Experience
    Easy Interview
  3.  

    Sales Trainee/Outside Sales Interview

    Anonymous Interview Candidate in Colorado Springs, CO
    Anonymous Interview Candidate in Colorado Springs, CO
    Application Details

    I applied online. The process took 2 weeksinterviewed at Fastenal in December 2014.

    Interview Details

    I applied online and was called a week later to have a face-to-face interview. When I showed up, I found out that I was having a group interview including myself and two Fastenal employees. It was a straight-forward process.
    First, I was asked to delve into my experiences and work history.
    Once I was done with that, unexpectedly, I was asked why I had decided to move across the country without a job rather than to just transfer through my previous employer? I was deeply offended by that and although it was NOT my obligation to answer this, I had many good reasons and chose to do so (if it were to at least better my chances for hire). It wasn't completely the questions itself, but the way the question was inferred to me. After I told him my personal reasons of doing so, the interview completely changed pace and feel. I knew from then on that they were completely uninterested in talking with me and I knew they were thinking that I was wasting their time - that's definitely how I felt.
    Next, I was asked "how I would rank myself against previous peers." I said confidently and honestly, "near the top." Right away, he looked at his partner and gave him the look of 'Yeah right, this guy is full of it.' It made me mad and I gave him a long explanation of my work experiences to back up my claim.
    Next, I was asked "why do you think you can be a salesperson." Given I had the experience, skillset, and education, again, it was asked in a snide way as if I had no place in belonging there.
    Lastly, they asked me to regurgitate the history of Fastenal. I didn't have the answer and admitted to not knowing because I primarily focused on what items Fastenal offered, how the company works (what it does), and who their customers are. I also said I didn't have the time to go very in-depth in my research because I had been largely inundated with my move across the country and I had a lot of personal things I've been taking care of including a destroyed fixer-upper house I had move into. After that, the interview was over and rudely, the guy had the nerve to say "now you can go home and work on your house." What a complete tool.
    I knew it was a low paying job but I thought I could go in there and have a casual interview process. Interviews don't scare me!
    Although I knew near the beginning of the interview that the guy was acting like he didn't even want to interview and was complaining to the prior interviewee that "Ugh, I've got several more of these to do," he could at least take my time and his job seriously. It's not the first time I had it happen and it was my fault I wasn't 100% prepared to nail this interview, but I expect to not go into and interview and not be treated like _ _ _ _ and be disrepected.

    Interview Questions
    No Offer
    Negative Experience
    Easy Interview
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  5.  

    Part-Time Sales Support Interview

    Anonymous Interview Candidate in Fort Lauderdale, FL
    Anonymous Interview Candidate in Fort Lauderdale, FL
    Application Details

    I applied online. The process took 5 daysinterviewed at Fastenal in May 2012.

    Interview Details

    I applied online and was contacted a few days later from the District Manager. He scheduled an interview with me and I was offered the job on the spot. The interview wasn't difficult, they hire pretty much anyone.

    Interview Questions
    • Experience with tools, equipment, etc. I didn't have any experience and I was honest about that. I explained how I was a fast learner and was capable of retaining a lot of information.   View Answer
    Negotiation Details
    Always negotiate wage. Especially if you have some customer service or even knowledge of tools.
    Accepted Offer
    Neutral Experience
    Easy Interview
  6.  

    Developer Interview

    Anonymous Interview Candidate in Winona, MN
    Anonymous Interview Candidate in Winona, MN
    Application Details

    I applied through college or university. The process took 3 weeksinterviewed at Fastenal in September 2014.

    Interview Details

    First interview was a 1 on 1 interview at my University. Interviewer was friendly and told me a great deal about Fastenal's history. Questions were very general and not technical. For example, I was asked about why I chose my major, where I would rank myself in my class, and why I wanted to work for Fastenal.

    Second interview was in Winona, MN in their IT department. This interview was much longer than the first. I was interviewed by 3 IT managers together. These interviewers went much more in depth and asked some very technical questions. Overall they were very friendly and didn't try to stump me too much. Some of the technical questions were; explain abstraction, explain polymorphism, and explain a business rule. After this interview I met with the IT department VP. He was very friendly and just asked a few basic questions. Nothing technical. Overall these interviews took about 2.5 hours.

    After the second interview I was told they would contact me to let me know what they decide. I was contacted about a week later with an offer. The offer was fairly low compared to what other companies will offer for the same position. They did offer a signing bonus, but it wasn't worth the lower salary.

    Interview Questions
    • Not really that difficult, but more unexpected. Could you explain what a factory method design patter is?   View Answer
    Reasons for Declining

    I accepted another offer. The salary offered was below the national average and I was offered a position with a salary more in-line with that average.

    Declined Offer
    Positive Experience
    Average Interview
  7.  

    General Warehouse Interview

    Anonymous Interview Candidate in Veracruz, Veracruz (Mexico)
    Anonymous Interview Candidate in Veracruz, Veracruz (Mexico)
    Application Details

    I applied through an employee referral. The process took a dayinterviewed at Fastenal in February 2014.

    Interview Details

    A person I know that works in the company made a perseonal reference to the employeer so that he could give me a chance to be part of the enterprise working in the warehouse. He interviewed me just one time and the next day I started working part time.

    Interview Questions
    • What do you expect of your work here in Fastenal?   View Answer
    No Offer
    Positive Experience
    Easy Interview
  8.  

    Part-Time Sales Support Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online – interviewed at Fastenal in November 2014.

    Interview Details

    Applied online.
    Received an email from the District Manager for an interview.
    Set-up the interview
    Casual interview.

    Questions:
    What do you know about Fastenal?
    Why do you want to work for Fastenal?
    Where do you see yourself in 5 years?
    What is one thing that you need to improve?
    One time when you solved a problem with a customer and how you made them happy?
    Any questions that you want to ask them?

    After the interview i was notified that I should hear from them by the end of the week and then i will need to complete an assessment test online.

    I received an Email from the District Manager saying.
    If you are still interested in a career with Fastenal, please complete the online application (link at bottom of this email) this week.

    If you have any questions, please let me know…. thanks

    I followed the link that was provided in the email and it took me to SHL Online assessment test.
    Where I was allocated 30 mins to complete the test.
    The test consisted of 4-5 parts.
    The first part being the most difficult one. You have to read the information whatever the question is about and then answered the questions. However, for this first part of the test you only have 10minutes to finish 20 questions. It was impossible to spend only 30 seconds on each question, to read, understand, interpret, and select among the 4 choices.
    I was only able to complete 12 questions and the time was up after it. You are notified at the top of the screen how much time is left and when that timer reaches zero, it pops up on the top saying "Time limit reached" and you have to click "Ok" on that. Upon clicking Ok, you are taken to the next part of the test and from there on it is fairly easy. The next 3 parts were just basically like "I can work under pressure" and 5 choices were given to select "Strongly disagree, Slightly disagree, Neutral, Agree, Strongly Agree."

    After the test is complete, your employer will be automatically informed.

    I haven't heard anything back from them yet. And I doubt I will due to the fact that I was unable to complete all questions in the first part.

    Interview Questions
    • Questions:
      What do you know about Fastenal?
      Why do you want to work for Fastenal?
      Where do you see yourself in 5 years?
      What is one thing that you need to improve?
      One time when you solved a problem with a customer and how you made them happy?
      Any questions that you want to ask them?
       
      Answer Question
    No Offer
    Positive Experience
    Easy Interview
  9.  

    Part-Time Sales Support Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    - Make you take a personality test
    - Schedule an interview with the store GM
    - Then an interview with the stores DM
    - Will contact you within the next 2-3 weeks on status

    Accepted Offer
  10.  

    OUTSIDE SALES Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took a weekinterviewed at Fastenal.

    Interview Details

    Very easy going interview process. A conversational interview is what I had. Mostly talking about what I feel sales and services was and how the two were related. Basic questions as to where you worked previously and what you did there.

    Accepted Offer
    Neutral Experience
    Easy Interview
  11.  

    Sales Support Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took a weekinterviewed at Fastenal in February 2011.

    Interview Details

    Applied online through www.fastenal.com. I received an email from the District Manager. Went to an interview in Houston and interviewed with two District Managers. Left the interview and received a call back a few days later with the job offer.

    Interview Questions
    Negotiation Details
    Simple. They told me what I would be paid. No negotiations.
    Accepted Offer
    Positive Experience
    Easy Interview

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