FedEx Inside Sales Account Executive Interview Questions

Updated Aug 14, 2014
Updated Aug 14, 2014
13 Interview Reviews

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Inside Sales Account Executive Interview

Anonymous Interview Candidate  in  Pittsburgh, PA
Anonymous Interview Candidate in Pittsburgh, PA
Application Details

The process took 4+ weeks - interviewed at FedEx.

Interview Details

Applied online and received a call for a phone interview 3 days later. Then went to the corporate office in Pittsburgh for an interview with 2 people. First given 30 minutes to prepare a presentation explaining why they should choose you and how you plan to succeed in this role. Then they read a series of questions from a booklet, all of which seemed to have the same answer. A lot of "tell us about a time when..." and they always wanted more and more details even when there weren't any. I found the whole process tedious and annoying and was counting the seconds until the interview would come to an end. After the interview it took 3 weeks before I heard anything back about the position.

Interview Questions
  • Tell me about a time when you had to work with a difficult person? How did you handle it? What was the outcome?   Answer Question
No Offer
Negative Experience
Difficult Interview

Other Interview Reviews for FedEx

  1. 1 person found this helpful  

    Account Executive - Inside Sales Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 4+ weeks - interviewed at FedEx.

    Interview Details

    Multi-step process. First do online application, best if you know someone who you can say referred you. Next. quick phone conversation about the position. Then you have a more in depth phone interview usually with two people. If you move to the next step you must complete an online test consisting of math questions, personality questions and word problems. If your results are good you get an in person interview. Usually with two managers, you are given a fake sales territory via an excel sheet of data and asked to present how you would work the territory and what you would focus on. You need to be familiar(but not an expert) with excel and able to make a power point presentation. Then if it's a good fit, phone call, offer letter, background check, drug test and then training to prepare you for position. It's a long process, but really nothing too difficult. They just like to be thorough and make sure they are getting the best candidates.

    Interview Questions
    Accepted Offer
    Positive Experience
    Average Interview
  2. 1 person found this helpful  

    Inside Sales, Account Executive Interview

    Anonymous Interview Candidate  in  Irving, TX
    Anonymous Interview Candidate in Irving, TX
    Application Details

    I applied online. The process took 3 weeks - interviewed at FedEx in November 2013.

    Interview Details

    Hiring process is very long, intense and bit tedious. You are required to fill out forms online several time, lengthy assessments, 2 phone interviews. The preparation for the panel interview and sales plan presentation was bit nerve wrecking. But all the interviewing managers were very nice and not intimidating. I really enjoyed the panel interview experience.
    Tips: Be confident and bold. Re the sales plan presentation, do the research and make sure you cover the main points, and a strategy to increase revenue, with out any irrelevant information.

    Interview Questions
    • All the behavioral questions asked were new to me, not something I prepared for but I did not find any of the questions difficult to answer.   Answer Question
    Negotiation Details
    The offer was very reasonable.
    Accepted Offer
    Positive Experience
    Difficult Interview
  3. 1 person found this helpful  

    Inside Sales Account Executive Interview

    Anonymous Interview Candidate  in  Phoenix, AZ
    Anonymous Interview Candidate in Phoenix, AZ
    Application Details

    I applied through a recruiter. The process took 6+ weeks - interviewed at FedEx in November 2008.

    Interview Details

    Long interview process. First was one on one at a job fair. Second was a cattle call where there was 50+ candidates that were interviewed one at a time, then panel interview, then another panel interview, then a ride along and then an offer.

    Interview Questions
    Negotiation Details
    One sided
    Accepted Offer
    Neutral Experience
    Average Interview
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  5. 3 people found this helpful  

    Inside Sales Account Executive Interview

    Anonymous Interview Candidate  in  Dallas, TX
    Anonymous Interview Candidate in Dallas, TX
    Application Details

    The process took 2 weeks - interviewed at FedEx in December 2011.

    Interview Details

    This interview process is BRUTAL! First of all this is an entry level position and FedEx acts like you are interviewing for NASA. The first step is a webinar that describes the position and everything that fedex expects from their employees. This process lasts about an hour. After that, they will email you a "Prove it " test- basically if you arent fresh out of College, get ready for 3 hours of critical thinking. Then "if" they call you, they will set you up with a one on one interview with a manager. If you get passed that they will invite you to the third interview where you will have to do a 10 minute power point presentation on a fictitious territory that you plan to grow. After that its a panel style interview process with 5 people throwing numerous questions at you. Very very hard. I have a Masters Degree and 5 years sales experience. I nailed the interview, but no offer was extended. Perplexed by this.

    Interview Questions
    No Offer
    Neutral Experience
    Difficult Interview
  6. 1 person found this helpful  

    Inside Sales Account Executive Interview

    Anonymous Interview Candidate  in  Memphis, TN
    Anonymous Interview Candidate in Memphis, TN
    Application Details

    The process took 3+ weeks - interviewed at FedEx in June 2010.

    Interview Details

    apply online and then you are invited to a presentation about the job. Then you are given a phone interview with 2 managers and if approved you then have an in-person interview with a panel of 3-5 managers

    Interview Questions
    • list the steps you would take in detail when landing a new account   Answer Question
    • what do you least look forward to about working for fedex inside sales   Answer Question
    Accepted Offer
    Neutral Experience
    Difficult Interview
  7. 1 person found this helpful  

    Inside Sales Account Executive Interview

    Anonymous Interview Candidate  in  El Segundo, CA
    Anonymous Interview Candidate in El Segundo, CA
    Application Details

    I applied online. The process took 4 weeks - interviewed at FedEx in November 2009.

    Interview Details

    Very detailed orientation meeting that described the company, benefits, job description, etc. Following the orientation split up and had 1:1 Interview. Following their approval I was then given a IQ/Intelligence test to measure sales skills mainly. Invited back to have a behavioral interview with 2 Hiring Managers. Behavioral Interview was customary and nothing out of the ordinary, the interviews spent most of the time writing what I said on paper. Offer followed a week or so later

    Interview Questions
    • Tell me an experience where you had very little time to react and had to make a decision quickly?   Answer Question
    Accepted Offer
    Positive Experience
    Average Interview
  8. 1 person found this helpful  

    Inside Sales Account Executive Interview

    Anonymous Interview Candidate  in  Pittsburgh, PA
    Anonymous Interview Candidate in Pittsburgh, PA
    Application Details

    I applied online. The process took 3 days - interviewed at FedEx in October 2009.

    Interview Details

    It was a "Webinar" group interview sort of thing. It was mostly informational. The next phase was to take an assessment to move on to a 1:1 interview. This was my biggest gripe about the whole process. The recruiters and sales people kept preaching that everyone has their own value and that everyone is equal in their eyes. But yet they use a ACT type questions and computer estimates to tell them who should get an interview. I thought it was a little bit hypocritical.

    Other than that, it was an interesting process and FedEx seems like an awesome place to work.

    Interview Questions
    No Offer
    Neutral Experience
    Easy Interview
  9. 2 people found this helpful  

    Inside Sales Account Executive Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied in-person. The process took 3 months - interviewed at FedEx.

    Interview Details

    Quite a long process taking approximately 3 months. In fact, often, just as I thought I had been eliminated from the process I would receive another call to move me to the next step.

    Interview Questions
    • If you were an animal what kind of animal would you be?   View Answer
    Negotiation Details
    Ask hiring manager to confirm commission and bonus structure in detail. In my tenure both were manipulated annually always moving the carrot further out of reach.
    Accepted Offer
    Positive Experience
    Average Interview
  10. 5 people found this helpful  

    Inside Sales Account Executive Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 2+ weeks - interviewed at FedEx in September 2011.

    Interview Details

    Applied online through company website. Called by someone in HR from Pittsburgh or Memphis, set-up a phone interview then an online personality test. If you pass that then someone local in HR emails with details for a cattle call session after which you are taken into 1-1 interviews. The results of that are unknown until you are called/emailed for the next panel interview which will consist of behavioral questions and a presentation based on a territory and how you would work it. After the panel interview, you are not sure how you did so you wait for an offer. I received a phone call from a Manager with the Offer. He was very upbeat. I thought the offer was a little lite but given the economy was happy to have it. Then you need to pass the drug screen for the offer to hold.
    The office is cube city but team members are friendly and very willing to help each other as you are responsible for your territory. The culture allows employees to be helpful with each other. It also encourages a certain amount of time for volunteering but fund raising is constant for causes and for the Employee Activities Committee (EAC), i.e. Christmas Party, etc. Be selective. Office has free coffee, creamer and sugar/sweetener and a new large commercial refrigerator. One TV to keep up on the world in the lunch room. Lunch room is very generic with really no other amenities except a separate fridge to sell packaged foods for the EAC. Overall, good friendly place to work with hard working co-workers.

    Interview Questions
    • Tell me about a time when you went above a beyond for a customer.   Answer Question
    Negotiation Details
    Sort of take it or leave it, when taking vacation but works against you anyway as while gone expect you to make goals. Depends on the position, offer and economy.
    Accepted Offer
    Positive Experience
    Difficult Interview

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