FedEx Office Assistant Manager Interview Questions & Reviews
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Interview questions and reviews posted anonymously by interview candidates.
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Difficulty Rating [?] Based on 9 ratings 
“Average” Interview
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Interview Experience [?] Based on 9 ratings
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| 1–9 of 9 FedEx Office Interviews | Sort by |
Assistant Manager at FedEx Office
Posted Oct 18, 2011
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3.0
Average Interview
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Overall Positive Experience
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Interviewed and No Offer
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Interviewed Sep 2011 (took 3 weeks)
Pleasant phone interview with recruiters, I had two of these. then a one on one with a business center manager, Usual chemistry check, making sure you fit in with company standards, (not coming in in a t-shirt, cursing and brandishing a weapon-for example), then the surprise group interview. more of the same, really quizzing you on you responses matching the ones you gave the recruiter. They take a lot of notes and pass them along. Nice staff, group interview was a training exercise for new mangers I think and I was a little put off by their uneasyness. Position was not my first choice, and unfortunately I think that showed through in my interview. They did not tell me the shifts that would be required until my third interview, as an Assistant Business Center Manager you are required to work second shift and every weekend. As a student and father, this would have been helpful to know before accepting the interviews.
Interview Questions
Other Details
I Applied Online and the interview consisted of a Phone Interview, a 1:1 Interview, a Group/Panel Interview and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Assistant Manager at FedEx Office
Posted Jun 24, 2011
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3.0
Average Interview
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Overall Negative Experience
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Interviewed and No Offer
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Interviewed Apr 2011 (took 2 days)
Applied on line, responded by e-mail an Invitation for an Interview, turned out to be more of a Job Fair. Interviewed with a panel of 3 and then Interviewed again with a panel of 2. Made me believe that they were very interested and would be in touch within the next few days, guaranteed. Pure lies, no one ever called back. Their lost and I move on.
Interview Questions
Other Details
The interview consisted of a Group/Panel Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Assistant Manager at FedEx Office
Posted Mar 18, 2011
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3.0
Average Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Mar 2011 in Overland Park, KS (took 1 week)
I was very happy with the interview process with Fedex Office. I initially spoke with a corporate HR recruiter who went over very basic questions with me (job history, last title etc). After that I was scheduled to meet with the store manager (at the location I applied to) within 2-3 days. This interview was very comfortable and the manager was very professional and personable. It was more of a conversation than an interview in the strictest sense. He asked me questions about my management style, situation questions, what is excellent customer service, etc.
Completing this interview, he said I would hear from the DM in a few days. Took about 3-4 days to hear back but there was a weekend, so actually very prompt follow up. This was over the phone and was another comfortable "conversation" type interview. He went more into the company, asked me what I knew about fedex office (RESEARCH AHEAD OF TIME!). He said he had the feeling I would be a great fit and that the next step was an offer letter which was presented to me the next day.
Interview Questions
Negotiation Details
I was able to negotiate, there wasn't a lot of room and I sensed that I was actually lucky to get more....but my advice? It never hurts to ask, if you are getting to this stage, they want you...and probably won't rescind their first offer just because you negotiated.
Other Details
The interview consisted of a Phone Interview, a 1:1 Interview, an IQ/Intelligence Test, a Personality Test, a Drug Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Assistant Manager at FedEx Office
Posted Jul 8, 2010
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3.0
Average Interview
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Overall Neutral Experience
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Received and Accepted Offer
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Interviewed Oct 2008 (took 2 weeks)
Its pretty typical of a corporate HR runned process.
Other Details
I Applied Online and the interview consisted of a Phone Interview, a 1:1 Interview, a Group/Panel Interview, an IQ/Intelligence Test, a Skills Test, a Personality Test, a Drug Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Assistant Manager at FedEx Office
Posted Jun 7, 2010
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3.0
Average Interview
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Overall Neutral Experience
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Received and Accepted Offer
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Interviewed Oct 2009 in Brookfield, WI (took 2 days)
Internal application. First spoke with recruiter about position after approaching current manager. Addressed expectations in position and direction current store was going. Then interviewed with District Manager, similar questions but more indepth.
Interview Questions
Negotiation Details
No negotiation; fixed pay raise based on current pay.
Other Details
The interview consisted of a Phone Interview and a 1:1 Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Assistant Manager at FedEx Office
Posted Apr 8, 2010
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3.0
Average Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Jun 2008 in Costa Mesa, CA (took 4+ weeks)
scenario questions
Interview Questions
Negotiation Details
No negotiatiion
Other Details
The interview consisted of a 1:1 Interview, a Drug Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Assistant Manager at FedEx Office
Posted Nov 17, 2009
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2.0
Easy Interview
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Overall Neutral Experience
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Interviewed and No Offer
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Interviewed Aug 2009 in New York, NY (took 2 weeks)
This was an interview as an internal applicant so I was perhaps a little to relaxed in my approach. There was a panel consisting of the Hiring Center Manager, an interim District Manager, and oddly enough a District Auditor.
The Center Manager and District manager were very warm and receptive during the interview. The District Auditor (who's presence I am still trying to figure out) was more rigid at first but gradually warmed to me over the course of the talk.
It lasted around 45 minutes and consisted of the standard battery of questions laid out in the company'y interview protocol. Strengths/weaknesses, teamwork, and managerial styles to name a few.
Ultimately I think that the interview was a formality and there was already a candidate in mind. This is mostly because I never heard back from the manager, nor received any constructive feedback reguarding my interview.
But if you are interviewing new to the company, especially in the NYC area, my advice would to be professional and articulate in your presentation. And as far as the content, focus on your ability to multi-task, delegate responsibility, effectively manage employees, and most importantly work under pressure.
Interview Questions
Other Details
The interview consisted of a Group/Panel Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Assistant Manager at FedEx Office
Posted Oct 15, 2009
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3.0
Average Interview
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Overall Neutral Experience
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Received and Accepted Offer
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Interviewed Oct 2007 in Los Angeles, CA (took 1+ week)
They will ask a bunch of situational questions. I have been trained in interviewing and all you have to do with every answer is use the STAR method. Situation, Task, Action, and Result. Also try to find out from an employee what the possible rates of pay are. There is a high medium and a low for every position. Also there is a different rate of pay for each market. I think DC and San Francisco are the highest at GEO 0. Then LA and other big cities are GEO1. There are 4 GEO codes all togeather so make sure if you get info to check on what GEO code you are in.
Interview Questions
Negotiation Details
I did not know that all positions for this company are negotiable. My advice would be to find out prior to the interview what the high, medium and low are so you can negotiate. Otherwize you will be lowballed like I was. I got hired at 16/hr, when I could of gotton 22!
Other Details
I Applied Online and the interview consisted of a Phone Interview, a 1:1 Interview, a Drug Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Assistant Manager at FedEx Office
Posted Sep 15, 2009
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4.0
Difficult Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Sep 2009 (took 1 week)
Overall, it was a quick and friendly but professional experience. I suggest you dress as a business professional and know the industry. The testing is challenging. Practice answering the typical situational questions prior to the interview.
Interview Questions
Negotiation Details
We negotiated on the hourly wage. They asked my acceptable pay range. We negotiated to meet in the "middle."
Other Details
I Applied Online and the interview consisted of a Phone Interview, a Group/Panel Interview, an IQ/Intelligence Test, a Skills Test, a Drug Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
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