FedEx Office
2.8 of 5 596 reviews
www.fedexoffice.com Dallas, TX 5000+ Employees

FedEx Office Interview Questions & Reviews in Chicago, IL

Updated Apr 7, 2014
All Interviews Received Offers

Getting the Interview 

66%
33%

Interview Experience 

66%
33%
0%

Interview Difficulty 

Average Difficulty
3 candidate interviews Back to all interview questions
Relevance Date Difficulty
in

Accepted Offer

Neutral Experience

Average Interview

Senior Center Manager Interview

Senior Center Manager
Chicago, IL

I applied in-person and the process took 3 weeks - interviewed at FedEx Office.

Interview Details – Initial phone screen with a recruiter, then an in person interview with hiring manager with really standard questions (happy customer/irate customer, a time you took initiative, etc.), finally a phone interview with the managing director following up on notes passed to him from the hiring manager

Interview Question – about effectiveness of role playing and creating a "selling culture"   Answer Question

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5 people found this helpful

Accepted Offer

Positive Experience

Average Interview

Center Manager Interview

Center Manager
Chicago, IL

I applied online and the process took 2+ weeks - interviewed at FedEx Office.

Interview Details – The company really focuses on hiring people with outgoing personalities. It's specialty retail so that makes sense. The second most important quality is time management, and organization. This also makes a lot of sense since every position in the field for FXO is heavily tasked. Your overall appearance isn't a deal breaker, but each person in a panel interview will watch how many notes you take, and how quickly you move from those notes to asking probing questions. FedEx OpCo. prides itself on living the Purple Promise so having a fundamental understanding of experiential customer service is important.

Interview Question – Which past manager has liked you the least, and what would this person tell me about you?   Answer Question

Negotiation Details – There was no negotiating. I received a second interview, and shortly thereafter an offer letter.

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Accepted Offer

Positive Experience

Easy Interview

Center Manager Interview

Center Manager
Chicago, IL

I applied online and the process took 1 week - interviewed at FedEx Office in March 2009.

Interview Details – I had a phone interview with a recruiter, then a panel interview with 2 distict managers and the senior center manager to which I would be reporting. I then had an interview with the Human Resource Generalist, which was the most difficult. The panel interview was easy.

Negotiation Details – No, I was not able to negotiate. They offered me exactly what I was making at my previous position, which I do not believe was enough. I have to be honest, I do not believe I was very experienced with negotiating salary, and if I was things might have been different

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Glassdoor is your free inside look at FedEx Office interview questions and advice in Chicago, IL. All 3 interview reviews posted anonymously by FedEx Office employees and interview candidates.