FedEx Office Customer Service Associate Interview Questions & Reviews
Overview |
| |
Salaries |
| |
Reviews |
| |
Interviews |
| |
Photos |
| |
Jobs |
| |
|
Updated Apr 11, 2012 – Interview questions and reviews posted anonymously by interview candidates.
|
Difficulty Rating [?] Based on 5 ratings 
“Easy” Interview
|
Interview Experience [?] Based on 5 ratings
|
FedEx Office has 4,283 connections on Glassdoor
See Who You Know
| 1–5 of 5 FedEx Office Interviews | Sort by |
Customer Service Associate at FedEx Office
Posted Apr 11, 2012
|
2.0
Easy Interview
|
Overall Positive Experience
|
Received and Accepted Offer
|
Interviewed Apr 2012 in Miami Lakes, FL (took 2 weeks)
I had a total of three interviews done for just the customer service position, they look for the right people.
The first interview was a phone interview followed by a 1:1 with two managers then a group interview. Overall great experience.
Interview Questions
Other Details
The interview consisted of a Phone Interview, a 1:1 Interview, a Group/Panel Interview, a Drug Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Customer Service Associate at FedEx Office
Posted Jul 15, 2011
|
4.0
Difficult Interview
|
Overall Negative Experience
|
Interviewed and No Offer
|
Interviewed May 2011 in Federal Way, WA (took a day)
I applied online and a couple of days later I received a call to come in for a interview. It was a 1 on 1 interview. The interview probably took 20 minutes, but I felt like it would never end. He had a packet full of questions. It felt like he was asking the same question over and over. "Give an example of a time you had to..." blah blah.
Interview Questions
Other Details
The interview consisted of a 1:1 Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Customer Service Associate at FedEx Office
Posted Apr 1, 2011
|
2.0
Easy Interview
|
Overall Positive Experience
|
Received and Accepted Offer
|
Interviewed Mar 2011 (took 5 days)
FedEx Office called me Thursday night and I missed the call! Called back Friday morning, it was a short and sweet phone interview, ended up having an interview that afternoon! I met the Assistant Manager, and the Manager. It lasted about 30 minutes. It went extremely well! They were so nice and very welcoming! Scheduled another interview for Tuesday with the District Manager. Once again, it went well, he was very nice and the interviewed lasted about an hour.
Interview Questions
Negotiation Details
They told me the position was going to be $9.00/hr or $10.00/hr. During the phone interview, I said $100.00/hr was my minimum was limit! They offered me $10.00
Other Details
I Applied Online and the interview consisted of a Phone Interview, a 1:1 Interview, a Drug Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Customer Service Associate at FedEx Office
Posted Feb 27, 2011
|
2.0
Easy Interview
|
Overall Neutral Experience
|
Received and Accepted Offer
|
Interviewed Feb 2010 in Pearl City, HI (took 1 week)
I was being interviewed internally for a transfer position from one FedEx Office to another. The manager called from that center, we set up an interview time, and we once the time came the interview went very smooth and was a simple conversation about our expectations and personal qualities.
The manager who I interviewed with was very polite and we got along right off the bat. It seemed like a relaxed work environment while still getting the work done. He was very proud of his center and the capabilities it had. I felt very flattered because just after the phone interview he felt that I would fit right in there with personality and work ethic.
Interview Questions
Negotiation Details
I was not able to negotiate for pay. They would not pay more than a dollar raise although my cost of living was increased by 70%.
Time for transferring internally was flexible.
Other Details
I Applied Online and the interview consisted of a Phone Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Customer Service Associate at FedEx Office
Posted Jul 23, 2009
|
2.0
Easy Interview
|
Overall Positive Experience
|
Received and Accepted Offer
|
Interviewed Jun 2009 (took a day)
Sat in with the manager. She went through a packet of questions. It was formal yet informal at the same time. We joked a little in the interview. They offered me the job about three days later.
Interview Questions
Other Details
I Applied Online and the interview consisted of a 1:1 Interview, a Personality Test, a Drug Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
RSS Feed for FedEx Office
Interviews
Embed
