FedEx Office Interview Questions in Los Angeles, CA

6 Interview Reviews

Interview Experience

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  1. 1 person found this helpful  

    Customer Consultant Interview

    Anonymous Interview Candidate  in  Beverly Hills, CA
    Anonymous Interview Candidate in Beverly Hills, CA
    Application Details

    I applied online. The process took 3 weeks - interviewed at FedEx Office in August 2013.

    Interview Details

    Phone interview.
    1 on 1 interview.
    Drug test.

    Interview Questions
    • What do you know of the company success?   View Answer
    Negotiation Details
    none.. you accept anything when you really really need it.
    Accepted Offer
    Neutral Experience
    Easy Interview
  2.  

    Technical Support Interview

    Anonymous Interview Candidate  in  Ventura, CA
    Anonymous Interview Candidate in Ventura, CA
    Application Details

    I applied online. The process took 2 days - interviewed at FedEx Office in September 2008.

    Interview Details

    Easy interview. Very laid back. Was asked a few very basic computer troubleshooting questions, how to handle different types of people (irate, unhelpful, etc). Pretty standard interview for an entry-level phone support job.

    Interview Questions
    • Explain the troubleshooting process for a failing VPN connection.   Answer Question
    Negotiation Details
    Pay is standard for this job title @ $19.24/hr
    Accepted Offer
    Positive Experience
    Easy Interview
  3.  

    Production Coordinator Interview

    Anonymous Interview Candidate  in  Brea, CA
    Anonymous Interview Candidate in Brea, CA
    Application Details

    I applied online. The process took 2 days - interviewed at FedEx Office in August 2009.

    Interview Details

    It was a smooth process with a good manager. I am sure if you get the wrong person in charge, many things could possibly go wrong in the process.

    Accepted Offer
    Neutral Experience
    Average Interview
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  5.  

    Customer Service Representative Interview

    Anonymous Interview Candidate  in  El Segundo, CA
    Anonymous Interview Candidate in El Segundo, CA
    Application Details

    The process took 2 days - interviewed at FedEx Office in January 2011.

    Interview Details

    There were 2 interviews. One at a job fair and a followup at the store. The second interview was with two store managers. They were professional yet created a relaxed environment. Behavioral questions were asked pertaining to the position. The managers were looking for balance in my life so they asked about what I do when not working.

    Interview Questions
    • What was a deadline you could not meet and how did you communicate it to your supervisor.   Answer Question
    No Offer
    Positive Experience
    Average Interview
  6.  

    Assistant Manager Interview

    Anonymous Interview Candidate  in  Costa Mesa, CA
    Anonymous Interview Candidate in Costa Mesa, CA
    Application Details

    The process took 4+ weeks - interviewed at FedEx Office in June 2008.

    Interview Details

    scenario questions

    Interview Questions
    Negotiation Details
    No negotiatiion
    Accepted Offer
    Positive Experience
    Average Interview
  7. 1 person found this helpful  

    Assistant Manager Interview

    Anonymous Interview Candidate  in  Los Angeles, CA
    Anonymous Interview Candidate in Los Angeles, CA
    Application Details

    I applied online. The process took 1+ week - interviewed at FedEx Office in October 2007.

    Interview Details

    They will ask a bunch of situational questions. I have been trained in interviewing and all you have to do with every answer is use the STAR method. Situation, Task, Action, and Result. Also try to find out from an employee what the possible rates of pay are. There is a high medium and a low for every position. Also there is a different rate of pay for each market. I think DC and San Francisco are the highest at GEO 0. Then LA and other big cities are GEO1. There are 4 GEO codes all togeather so make sure if you get info to check on what GEO code you are in.

    Interview Questions
    • Tell me about a time when you were unable to please a customer. What was the situation, how did you handle it and what was the result.   Answer Question
    • Tell me about a time when you took the initiative to get something done at work. What did you do and what was the result?   Answer Question
    Negotiation Details
    I did not know that all positions for this company are negotiable. My advice would be to find out prior to the interview what the high, medium and low are so you can negotiate. Otherwize you will be lowballed like I was. I got hired at 16/hr, when I could of gotton 22!
    Accepted Offer
    Neutral Experience
    Average Interview

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