Fidelity Investments Financial Associate Retirement and Benefits Interview Questions

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1 person found this helpful  

Financial Associate Retirement and Benefits Interview

Anonymous Interview Candidate in Albuquerque, NM
Anonymous Interview Candidate in Albuquerque, NM
Application Details

I applied online – interviewed at Fidelity Investments in December 2013.

Interview Details

2 phone interviews and 1 face interview at fidelity. the first 2 interviews were made by the same interviewer and the last face to face interview is with 2 interviewers at the same time alternating between them to ask situational questions. after that a phone call simulation will take place to consider you.

Interview Questions
  • phone call simulation has to be made as if you were already working at fidelity   View Answer
Accepted Offer
Neutral Experience
Average Interview

Other Interview Reviews for Fidelity Investments

  1. 4 people found this helpful  

    Financial Associate Retirement and Benefits Interview

    Anonymous Interview Candidate in Merrimack, NH
    Anonymous Interview Candidate in Merrimack, NH
    Application Details

    I applied through a recruiter. The process took 3 weeksinterviewed at Fidelity Investments in November 2013.

    Interview Details

    My interview process consisted of two phone interviews and one final interview at the location in Merrimack. The questions were very similar throughout the process. They were all behavioral based questions. Basically how you've handled situations in the past will determine how you will perform in the future. They do want very detailed example/stories during the interviews so be sure to prepare before all of your interviews. During the in-person interview they will ask you around 8-10 different behavioral interview questions.

    Interview Questions
    • Give and example of a time when you gave an exceptional customer service experience?
      Tell us about a time when you worked in a group/team?
      How have you handled a bad customer experience and what steps did you take to change it?
      What steps would you take to fix a poor customer service experience from a previous coworker?
        Answer Question
    Negotiation Details
    The negotiation phase is very straight forward... you don't get to negotiate.
    Accepted Offer
    Positive Experience
    Average Interview

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