Fido Interview Questions & Reviews in Canada

Updated Mar 22, 2014
Updated Mar 22, 2014
7 interviews

Interview Experience

Interview Experience

60%
40%
0%

Getting an Interview

Getting an Interview

41%
16%
8%

Interview Difficulty

2.6
Average

Interview Difficulty

Hard

Average

Easy

7 Candidate Interview Reviews Back to all interviews

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  1.  

    Customer Service Representative Interview

    Anonymous Interview Candidate  in  Calgary, AB (Canada)
    Anonymous Interview Candidate in Calgary, AB (Canada)
    Application Details

    I interviewed online. The process took a day - interviewed at Fido in March 2014.

    Interview Details

    very short phone call to arrange a interview at fido kiosk. it took around 20 mins and very easy and comfortable interview

    Interview Questions
    • nothing difficult and as most people know, sell my a pen....   Answer Question
    Negotiation Details
    none negatioable
    Accepted Offer
    Positive Experience
    Easy Interview
  2.  

    Sales Representative Interview

    Anonymous Employee
    Anonymous Employee
    Application Details

    I interviewed online. The process took 1+ week - interviewed at Fido.

    Interview Details

    Got an interview at the corporate location. Asked about sales experience, education and goals for the future.

    Interview Questions
    No Offer
  3.  

    Sales Representative Interview

    Anonymous Interview Candidate  in  Montreal, QC (Canada)
    Anonymous Interview Candidate in Montreal, QC (Canada)
    Application Details

    I interviewed in-person. The process took 1 week - interviewed at Fido in October 2010.

    Interview Details

    Did only 1 interview with store manager, asked questions about my sales skills, past experiences and general questions about my life.

    Interview Questions
    • Would you report your mother if you caught her stealing?   Answer Question
    Negotiation Details
    No negotiation.
    Accepted Offer
    Positive Experience
    Easy Interview
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    Customer Retention Representative (Part-time) Interview

    Anonymous Employee
    Anonymous Employee
    Application Details

    I interviewed online - interviewed at Fido.

    Interview Details

    Applied online at first. Then I got an email within a few days to complete a survey/questionnaire. It took me about 30mins in total. Questions started off general about experience and background related info. Then it was more like a personality/ability test. Afterwards, there's like a "test", where you have to work on some virtual simulations and pretend to be a call-center rep.

    I got a call from the HR after 1-2 weeks. Because the position required a 11weeks of full-time training, if you can't do it, then you get filtered out and won't be hired. I had to call her back after I confirmed I could push back school for a few months. She gave me a phone interview on the spot when I called back. There was a situational question about how i would deal with angry customers when the system is down. That was unexpected (not in a bad way) and made the whole phone interview experience actually pretty fun. The interviewer used all my answers to add on to the original situation and to asked what I would do if more problems arose based on the situations we formed together. It was difficult, but really interactive and different.

    Position seems pretty awesome as an entry-level like position: ~$16 per hour to start (~$17 an hour after 6pm); "Tribe-like" teams and team leaders; benefits and discounts.

    Too bad I wasn't offered the opportunity. But I'm really grateful that they didn't leave me hanging and sent me an email by the end of that week to let me know about their decision.

    Interview Questions
    • What would your previous manager say is your greatest weakness.   Answer Question
    No Offer
    Positive Experience
    Difficult Interview
  6.  

    Sales Associate Interview

    Anonymous Employee
    Anonymous Employee
    Interview Details

    Applied online, called back within 2 weeks. 1st interview with supervisor.

    Interview Questions
    • Tell me about yourself.. what do you know about phones   Answer Question
    Reasons for Declining

    Wage too low

    Declined Offer
  7.  

    Customer Service Representative Interview

    Anonymous Interview Candidate  in  Toronto, ON (Canada)
    Anonymous Interview Candidate in Toronto, ON (Canada)
    Application Details

    I interviewed through an employee referral. The process took a day - interviewed at Fido.

    Interview Details

    One on one interview with store manager

    Interview Questions
    Accepted Offer
  8.  

    Customer Services Representative Interview

    Anonymous Employee  in  Montreal, QC (Canada)
    Anonymous Employee in Montreal, QC (Canada)
    Application Details

    I interviewed online. The process took 1 week - interviewed at Fido in July 2011.

    Interview Details

    An HR staff called for a short interview.

    Then face to face interview.

    The interview mostly focused on sales skill.

    Interview Questions
    • How to sell a pen.   Answer Question
    • Rollplaying.

      The interviewer is a difficult customer, the interviewee need to respond for serveral situations.
        Answer Question
    No Offer
    Neutral Experience
    Average Interview

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