I applied through college or university and the process took 6+ weeks - interviewed at Fifth Third in September 2011.
Interview Details – On-Campus interviews. Pre-night (definitely attend). A lot of on-campus events. They definitely want to see the same faces over and over to ensure interest in programs. On-Site interviews are pretty chill. Usually senior manager and above with an Associate panel later in day. On campus interviews are a few weeks before the on-sites. If you don't send a thanks email to both interviewer and HR rep, you'll probably not get called back. They love hand written thank you cards, so send one of those as well, in fact have it already written before your interview and fill in a few blanks and mail it right after the interview. Cool cool.
Interview Question – they were all pretty much behavior based questions. they weed out the people that don't cut by reviewing resumes and these meet and greet events. Don't expect to be asked to prepare a FCFF DCF model, but definitely learn how to do that trash - its pretty cool. View Answer
Negotiation Details – Negotiation is pretty limited. The industry is pretty standardized out here in Cinci. They do pay more than the Big 4.
I applied online and the process took 1 week - interviewed at Fifth Third in February 2014.
Interview Details – I applied online, literally got a response the same day, Had a phone interview with recruiter and set up my in person interview within 3 days later. I arrived early and waited 15 min to sign in, and continued to wait the extra 15 min for the manager. When 2 arrived to get me, the one had made a very rude comment about the interview time, (not to me directly rude like I should have showed up on the dot, not 15 min early). So that already put my nerves on edge. Went into a closed off room, and began the process. It was a behavioral interview. They took turns asking questions, taking notes. They went into all this detail about certain job stuff as if they really liked me. Telling me casual wear, where to park, what they do on down time, they had me going crazy because I felt I was in. They then asked after telling me all this are you able to perform the duties. I said yes, I was smiling, anxious. Then they pulled a fast one on me and asked me how much did I want to make an hour. I just blurted out a number because I was over excited. But to be honest it was only 2 dollars more then starting pay, not to mention I had all of the qualifications and more for the job. Literally that was the end of the interview. They got up and I just said thank you for your time. They didn't show any respect truthfully from the very beginning. One point during the interview the one even wrote down something and showed the other, that one just shook there head no. How is that professional in any way. Not once even did we talk about my skills or abilities.
Interview Question – They were all job related questions. Answer Question
I applied through an employee referral and the process took 2 weeks - interviewed at Fifth Third in November 2012.
Interview Details – I initially talked to a CSR at another location inquiring about open positions. I had a phone interview with the regional hiring manager, and she then set up an interview with the FCM at the branch I work at now. I had an interview with the FCM and CSM in an office and it lasted about 1.5 hours. The best advice is to ASK QUESTIONS! They love to be asked a lot of good questions.
My thoughts about the interview:
1: Everyone working that day kept looking at me as if they were longing for more help or were just curious to see who was interviewing
2: Dress professionally, of course. I wore a black business suit with white shirt and blue tie.
3: Managers were very interested and didn't let me do all the talking.
4: Just have a conversation with them. That's all an interview is! Both parties want to get to know the other!
5: COME PREPARED! I had a folder with questions and typical interview questions all typed out so if I needed to, I could look back and answer any question they had.
6: Ask for the job. I said: "So, is there anything preventing you from hiring me today?" All they said was that they had to do another interview but I was very promising.
7: I asked about the team's culture there and they seemed to love that question.
I was contacted less than a week later with the job offer. I accepted and I then had to do a drug and fingerprint screening test less than a week after I accepted the offer. After the results of the two tests, you then go downtown (I'm in Cincinnati) to get your picture taken for your badge and for onboarding. The process is interesting because all new hires go through this process, so you're in a room with PB's and managers and other CSR's. Kind of feel weird sitting next to someone almost twice your age!
You then go to training for about a month or so at a different location where you practice deposits, withdrawals and other transactions. You get trained on everything you need to know. This hands on training is paired with e-learnings that can be helpful. It is easy to understand once you get the hang of it.
After training, you're then trained again at your branch where you'll be working at. You watch other CSR's and how they interact with the customers. It's a little awkward just standing there as you don't really know what to do just yet. It's immersion at it's finest! In about a week or so you run your first drawer and that's the entire process!
Interview Question – Nothing too difficult. Maybe: "Tell me about a time when you had a difficult customer, and how did you handle it?" View Answer
Negotiation Details – There is no point in negotiating as it is the standard amount given to low level new CSR's, and everyone gets the same amount. Advice to those considering an offer: TAKE IT!
I applied through a recruiter and the process took 6 weeks - interviewed at Fifth Third in October 2013.
Interview Details – Very well organised. Clear concise questions from six interviewers covered everything from technical knowledge to moral dilemmas!
Interview Question – "Have you ever been asked to do something you did not want to do" View Answer
Negotiation Details – Very easy. The offer was very good and the only thing I had to negotiate was an extra week of vacation.
I applied online and the process took 1+ week - interviewed at Fifth Third in August 2013.
Interview Details – The process is very cut and dry. The same questions are asked in every interview. I have had 4 interviews and both of them had the same questions. Typically asking your strengths, weaknesses, what you would do in difficult situations, unpopular decisions you have made etc. I was interviewed by two managers, one male the other female.
Interview Question – The hardest question i was asked is what my biggest weakness is. I would suggest to create a weakness that can be viewed as bonus to the employer, such as getting caught up in your work or working too hard. Answer Question
I applied through a recruiter and the process took 3 weeks - interviewed at Fifth Third.
Interview Details – Interviewed twice. had an offer letter within 3 weeks.
Interview Question – cant recall Answer Question
Negotiation Details – salary, vacation and some other non-tangibles. Fifth third is very tight on salary. Do not expect to get paid well.
I applied through college or university and the process took 6 weeks - interviewed at Fifth Third in October 2012.
Interview Details – First Round was an on campus interview that asked a couple of behavioral based questions and just general questions about my resume. Then the second round was at the head quarters in Cincinnati, where there was just one 1-on-1 interview, then a lot of talk about the company itself.
Interview Question – Name a time where you took it upon yourself to streamline a process? Answer Question
I applied through college or university and the process took 4+ weeks - interviewed at Fifth Third.
Interview Details – Interviewed on campus and they had canned questions to ask which were not overly difficult or far fetched. They brought me back for another round of interviews with more senior management in the audit department at the headquarters with more of the same canned questions that were not overly difficult, but did allow you to sell yourself
Interview Question – how do you deal with situations where a co-worker does not agree with you and fights back in a manner where they will not budge Answer Question
Negotiation Details – They sent you a letter of acceptance for you to accept within a couple of weeks. Not much room for negotiation
I applied online and the process took 3 days - interviewed at Fifth Third in August 2012.
Interview Details – I was asked for a phone interview after applying the week before. They were starting a new training class soon. The phone interview for this position was very awkward. The woman interviewing me got defensive when I asked her about the company and the if it was a stressful job. I did not get a face to face interview. I am experienced in Call Center environment and I just asked since she said it was okay to ask her.
Interview Question – She simply asked, "do you want this job or not?". Mind you it was not the face to face interview yet. View Answer
I applied through college or university and the process took 4 weeks - interviewed at Fifth Third in November 2011.
Interview Details – First interview was one on one with a Finance department director. After about a week, informed of selection for final round interviews. Night before interview consisted of dinner with one of the other candidates as well as one graduate of the Financial Leadership Program and one Senior-level Finance Associate. Final round interview was an entire day and consisted of one-on-one as well as panel interviews.
Interview Question – What is the most helpful valuation metric you use when looking at the financial statements of an entity? Answer Question
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